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Incident Management. Principles and Practices. Incident Management. Overview of Incident Command System Definitions Applicability Real life experiences. Introduction. William “Bill” Rifenburgh Deputy Chief – Fire Services Bureau Management of NYS Outreach Fire Training Program

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incident management

Incident Management

Principles and Practices

incident management1
Incident Management
  • Overview of Incident Command System
  • Definitions
  • Applicability
  • Real life experiences
introduction
Introduction
  • William “Bill” Rifenburgh
    • Deputy Chief – Fire Services Bureau
      • Management of NYS Outreach Fire Training Program
      • Member of NYS Incident Management Team
    • Chief – Hoosick Fire Department
    • 19 Years experience in Emergency Services
      • 14 years experience as a command level officer
incident management system
Incident Management System
  • Developed to incorporate business management principles to emergency incident.
  • Dates back to the 1940’s following the “Man Gulch Fire”
  • US Forest Service first developed
incident management system1
Incident Management System
  • 1996 Governor’s Executive Order 26
    • Mandates NYS Agencies adopt and use National Interagency Incident Management System (NIIMS)
  • 2001 Benchmark for USA following 9/11
    • Formation of US Department of Homeland Security
    • Development of National Incident Management System (NIMS)
incident management system2
Incident Management System
  • 2001 – Present
    • Integration of National Response Framework for NIMS
    • Standardized Training for Incident Management
    • Incorporates Government, Non-Governmental Organizations and Private Sector
incident management system3
Incident Management System
  • Provides for continuity and accountability
    • Span of Control
    • Establishing sound objectives
    • Restore order
    • Restoration of normalcy
definitions
Definitions
  • Incident Command Post (ICP)
    • A physical location where incident objectives are developed
    • Location where primary incident command functional areas coordinate operations
    • Most incidents utilize an on-site ICP
definitions1
Definitions
  • Incident Commander
    • Individual responsible to organize and direct resources to respond to an incident
    • May be single command or unified command
definitions2
Definitions
  • Command Staff
    • Liaison Officer
    • Information Officer
    • Safety Officer
    • Staging Officer
definitions3
Definitions
  • Section Chief Positions
    • Operations
      • Directs tactics to achieve objectives
    • Planning
      • Develops Incident Action Plan
    • Logistics
      • Service/Supply for incident operations
    • Finance/Admin
      • Manages incident finances, costs, comp, claims
definitions4
Definitions
  • Single Command
    • One jurisdiction has primary responsibility for managing an incident
      • Example – Fire Chief would be the IC for a fire.
  • Unified Command
    • Multiple Jurisdictions have responsibility
      • Example – a natural disaster that requires Law Enforcement, Emergency Medical Services, Human Needs, Fire, etc.
definitions5
Definitions
  • Emergency Operations Center
    • Typically a fixed facility
    • Establishes incident priorities
    • Coordinates critical resources
    • Determines resource allocation
    • Negotiates policy decisions
applicability
Applicability
  • Many business operate similar models in day to day operations
    • Continuity
    • Span of control
    • Accountability
    • Effective management
examples
Examples
  • 2001 – 9/11
    • Resources world-wide are coordinated through the NYS EOC in response to the Terrorist Attacks
    • Business and Emergency Personnel work together to respond
    • Restoration of NYSE
    • Restoration of “Normal” to the Nation
examples1
Examples
  • 2005 – Hurricane Katrina
    • NYS IMT deployed to Jackson Co. Mississippi
    • Coordinate local, state and national resources
    • Manage influx of aid
    • Restoration of services
    • Restoration of business
examples2
Examples
  • 2006 – June Floods Central and Eastern NYS
    • Numerous NY Counties impacted by flood
    • Coordinate critical resources
    • Restoration of transportation
    • Restoration of normalcy
discussion
Discussion
  • Questions??
  • Comments
  • Discussion
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