Incident management
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Incident Management. Principles and Practices. Incident Management. Overview of Incident Command System Definitions Applicability Real life experiences. Introduction. William “Bill” Rifenburgh Deputy Chief – Fire Services Bureau Management of NYS Outreach Fire Training Program

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Incident Management

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Incident management

Incident Management

Principles and Practices


Incident management1

Incident Management

  • Overview of Incident Command System

  • Definitions

  • Applicability

  • Real life experiences


Introduction

Introduction

  • William “Bill” Rifenburgh

    • Deputy Chief – Fire Services Bureau

      • Management of NYS Outreach Fire Training Program

      • Member of NYS Incident Management Team

    • Chief – Hoosick Fire Department

    • 19 Years experience in Emergency Services

      • 14 years experience as a command level officer


Incident management system

Incident Management System

  • Developed to incorporate business management principles to emergency incident.

  • Dates back to the 1940’s following the “Man Gulch Fire”

  • US Forest Service first developed


Incident management system1

Incident Management System

  • 1996 Governor’s Executive Order 26

    • Mandates NYS Agencies adopt and use National Interagency Incident Management System (NIIMS)

  • 2001 Benchmark for USA following 9/11

    • Formation of US Department of Homeland Security

    • Development of National Incident Management System (NIMS)


Incident management system2

Incident Management System

  • 2001 – Present

    • Integration of National Response Framework for NIMS

    • Standardized Training for Incident Management

    • Incorporates Government, Non-Governmental Organizations and Private Sector


Incident management system3

Incident Management System

  • Provides for continuity and accountability

    • Span of Control

    • Establishing sound objectives

    • Restore order

    • Restoration of normalcy


Definitions

Definitions

  • Incident Command Post (ICP)

    • A physical location where incident objectives are developed

    • Location where primary incident command functional areas coordinate operations

    • Most incidents utilize an on-site ICP


Definitions1

Definitions

  • Incident Commander

    • Individual responsible to organize and direct resources to respond to an incident

    • May be single command or unified command


Definitions2

Definitions

  • Command Staff

    • Liaison Officer

    • Information Officer

    • Safety Officer

    • Staging Officer


Definitions3

Definitions

  • Section Chief Positions

    • Operations

      • Directs tactics to achieve objectives

    • Planning

      • Develops Incident Action Plan

    • Logistics

      • Service/Supply for incident operations

    • Finance/Admin

      • Manages incident finances, costs, comp, claims


Definitions4

Definitions

  • Single Command

    • One jurisdiction has primary responsibility for managing an incident

      • Example – Fire Chief would be the IC for a fire.

  • Unified Command

    • Multiple Jurisdictions have responsibility

      • Example – a natural disaster that requires Law Enforcement, Emergency Medical Services, Human Needs, Fire, etc.


Definitions5

Definitions

  • Emergency Operations Center

    • Typically a fixed facility

    • Establishes incident priorities

    • Coordinates critical resources

    • Determines resource allocation

    • Negotiates policy decisions


Applicability

Applicability

  • Many business operate similar models in day to day operations

    • Continuity

    • Span of control

    • Accountability

    • Effective management


Examples

Examples

  • 2001 – 9/11

    • Resources world-wide are coordinated through the NYS EOC in response to the Terrorist Attacks

    • Business and Emergency Personnel work together to respond

    • Restoration of NYSE

    • Restoration of “Normal” to the Nation


Examples1

Examples

  • 2005 – Hurricane Katrina

    • NYS IMT deployed to Jackson Co. Mississippi

    • Coordinate local, state and national resources

    • Manage influx of aid

    • Restoration of services

    • Restoration of business


Examples2

Examples

  • 2006 – June Floods Central and Eastern NYS

    • Numerous NY Counties impacted by flood

    • Coordinate critical resources

    • Restoration of transportation

    • Restoration of normalcy


Discussion

Discussion

  • Questions??

  • Comments

  • Discussion


Incident management

Thank You


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