Human-centric Mobile Information Technology in Air Force Logistics

1. Human-centric Mobile Information Technology in Air Force Logistics • Dr. Steve Johnson • Professor of Industrial Engineering • University of Arkansas

2. Human-centric Mobile Information Technology in Air Force Logistics • Background • Bachelors in Psychology • University of South Dakota • Masters in Human Factors • Aviation Research Laboratory, University of Illinois • Joined Calspan (Veridian) • Doctorate in Industrial Engineering • SUNY Buffalo • Joined General Motors Institute • Joined the University of Arkansas

3. Human-centric Mobile Information Technology in Air Force Logistics • Other Current Contract Activities • Cost/Benefit Analysis of Truck – Automobile Speed Limit Differentials on Rural Interstate Highways • Development of a Human Performance Simulation • Model to Evaluate In-vehicle Information and Control Systems in Commercial Trucking Operations • Improved Structural Firefighter’s Protective Ensemble

4. Human-centric Mobile Information Technology in Air Force Logistics • Research Problem • On-vehicle and off-vehicle communication and control systems are being developed very rapidly (telematics) • Issue: The hardware and software technologies • are advancing faster than the human • interface/usability information

5. Human-centric Mobile Information Technology in Air Force Logistics • Advances in mobile information technology • are being effectively implemented by • commercial transport operations to • improve supply chain performance and • reduce operating costs.

6. Human-centric Mobile Information Technology in Air Force Logistics • Across the Supply Chain • Manufacturing – Shipper – Carrier – Receiving - Customer

7. Human-centric Mobile Information Technology in Air Force Logistics Aether Systems

8. Human-centric Mobile Information Technology in Air Force Logistics • Human Factors Issues

9. Human-centric Mobile Information Technology in Air Force Logistics • Generalization of Research to Commercial Transport Operations • Difference between a professional long-haul truck driver and the general motorist

10. Human-centric Mobile Information Technology in Air Force Logistics • Commercial Transport Applications • Navigation Aids • Location Tracking • Security • Safety • Vehicle Diagnostics • Driver Performance • Scheduling

11. Human-centric Mobile Information Technology in Air Force Logistics • Communication and Control • In vehicle • Vehicle to home base • Home base to vehicle • Vehicle to vehicle • Vehicle to truck stop

12. Human-centric Mobile Information Technology in Air Force Logistics • Workload • InputsInformation processingOutputs • Visual Detection/perception Manual response • Auditory Choice reaction Psychomotor / tracking • Haptic Encoding/decoding Writing • Estimate/calc./conversion Speech • Time sharing • Decision making • Risk assessment

13. Human-centric Mobile Information Technology in Air Force Logistics • Many Equipment Vendors • Aether • Qualcomm • Volvo Mobility Systems • Closer Worlds (Polaris) • XATANET • Terion • Eaton • etc.

14. Human-centric Mobile Information Technology in Air Force Logistics • Technology Driven • Driven by the producers (OEMs) • rather than by the users. • Engineers tend to decide to present what can be collected and presented rather than provide the information needed by the operator to make timely and correct decisions.”

15. Human-centric Mobile Information Technology in Air Force Logistics • Third-party “interfaces” are required for many applications • OEM’s - Third party – User Organizations

16. Human-centric Mobile Information Technology in Air Force Logistics • Changing Department of Defense • Policy on Wireless Communication • Recognition of the extensive benefits to transport efficiency and transport security that can be gained through the use of these rapidly advancing technologies.

17. Human-centric Mobile Information Technology in Air Force Logistics • Sense and Respond Logistics Initiative • The effective use of mobile information technology will be a critical component of the Sense and Respond Logistics (S&RL) initiative to provide highly adaptive, self-synchronizing, dynamically reconfigurable demand and supply networks from factory to the point of effect.

18. Human-centric Mobile Information Technology in Air Force Logistics • Sense and Respond Logistics Initiative • The “effective use” of these systems will depend more on the form and function of the information provided to the decision makers (i.e., dispatchers, drivers, etc.) than it will on the sensor and communication technologies.

19. Human-centric Mobile Information Technology in Air Force Logistics • Phases of the Project • Phase I: • Document “best practices” and “lessons learned” by commercial freight transport organizations. • Literature review and surveys of commercial and military logistics personnel, commercial trucking firms, professional organizations and equipment OEM’s

20. Human-centric Mobile Information Technology in Air Force Logistics • Phases of the Project • Phase II: • Conduct an analysis of the tasks being performed by individuals currently using on-board and off-board systems.

21. Human-centric Mobile Information Technology in Air Force Logistics • Phases of the Project • Phase III: • Conduct an analysis of Air Force logistics operations to determine the applicability of the commercial organizations “best practices”

22. Human-centric Mobile Information Technology in Air Force Logistics • Phases of the Project • Phase IV: • Determine what changes in skill requirements and training will be necessary for Air Force personnel to fully capitalize on the capabilities of advanced mobile information systems

23. Human-centric Mobile Information Technology in Air Force Logistics • Questions and Discussion