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The Reason for all the Hats “The problem solving process”. 1. Problem Finding. 4. Action. 2. Idea Finding. 3. Solution Finding. Roger von Oech – author/consultant (“A Kick in the Seat of the Pants” Harper & Row - 1986. Problem Finding. Idea Finding. Solution Finding. Action the Idea.

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The Reason for all the Hats“The problem solving process”

1.

Problem Finding

4.

Action

2.

Idea Finding

3.

Solution Finding


Roger von Oech – author/consultant(“A Kick in the Seat of the Pants”Harper & Row - 1986

  • Problem Finding

  • Idea Finding

  • Solution Finding

  • Action the Idea


Roger von Oech – 4 Roles with respect to our ideas

  • Explorer-Problem Finding

  • Artist-Idea Finding

  • Judge-Solution Finding

  • Warrior-Action the Idea


von Oech-4 roles

  • The Explorer:

  • Seeking new territories and looking at possible opportunities

  • The Artist:

  • Creating new innovative ideas in response to an opportunity


von Oech-4 roles

  • The Judge:

  • Evaluate the ideas generated to see if any are worthy of pursuit and implementation

  • The Warrior:

  • Fight for the idea, overcome obstacles and barriers and serve as a “champion” for the idea


The Explorer (Von Oech)

  • Searches for Information

  • Strategies:

  • Takes the road less travelled

  • Look in outside fields, disciplines and industries.

  • Look at the big picture

  • Pay attention to detail


The Explorer (Von Oech)

Strategies cont’d:

  • Write down ideas

  • Behaviours

  • - Scavenger hunt

  • Microscope or telescope

  • Market research

  • Try a new skill

  • Wilderness camping


The Artist (Von Oech)

Turns resources into new ideas

Strategies:

  • Imagine

  • Combine ideas

  • Break down barriers

  • Parody – Silly

  • Incubate

  • Outrageous


The Artist (Von Oech)

Behaviours:

  • Cooking gourmet dinners

  • Dancing at midnight under full moon

  • Write a poem or make up a joke

  • Design a costume

  • Wonder WHY? Or WHAT IF?


The Judge (Von Oech)

Evaluate the merits of an idea

Strategies:

  • Objective, unbiased

  • Positive or negative

  • Chances for success

  • Consequences of failure

  • Timing

  • Verdict


The Judge (Von Oech)

Behaviours:

  • Comparison Shopping

  • Grade and essay

  • Make an investment

  • Vote

  • Referee


The Warrior (Von Oech)

Carries the idea into action

Strategies:

  • Written plan

  • Get going

  • Follow through

  • Be ready to be knocked down

  • Savour your victories

  • Learn from defeats


The Warrior (Von Oech)

Behaviours:

  • Make a sales call

  • Competitive sports

  • Start a company

  • Negotiate a contract

  • Support a cause


Problem Solving & von Oech

1.

Problem Finding

4.

2.

Action

Idea Finding

3.

Solution Finding


Problem Solving & von Oech

Problem Finding

The Explorer

Action

Idea Finding

The Warrior

The Artist

Solution Finding

The Judge


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