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Preparing World Class Résumés and Cover Letters. School of Nursing. This Is Your Ad For An INTERVIEW !. Make It Effective!. Please Hire Me!. Good Resumes Market you to a targeted reader. The Job You Want. Show Your Current Skills. Matches Required Job Skills.

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Preparing world class r sum s and cover letters

Preparing World Class Résumés and Cover Letters

School of Nursing


This is your ad for an interview

This Is Your Ad For An INTERVIEW!

Make It Effective!

Please

Hire Me!


Preparing world class r sum s and cover letters

Good Resumes Market you to a targeted reader.

  • The JobYou Want

Show Your Current Skills

Matches Required Job Skills

Show Skills You Are Developing


A resume is not

A resume is not…

  • Personal autobiography

  • An exhaustive list of experiences (exclude irrelevant details)

  • Designed to be “read”… it is scanned

  • A place for mistakes, unusual formatting, poor grammar or rambling prose


A resume is

A resume is …

  • Proof you can do the job

  • Evidence you love the work

  • Your value proposal

  • Basic chronology of related experience

  • Powerful tool for shaping interview!

    • Your interview “Cheat sheet”

  • Demonstration of your fit with the employer’s culture/team


Preparing world class r sum s and cover letters

Cover Letter Sample

ImaGreat Student

800 North University Avenue #22220

Provo, Utah 84601

801 555-5555 [email protected]

February 1, 2013

Jane Q. Recruiter, Employment Manager

AAA Clinic

123 Broad Street

Pleasant City, NY 10000-0001

Dear Jane (Ms. Recruiter):

Re: Nurse Practitioner Job Opening No. 1

After meeting you at our recent Career Fair I have taken the opportunity to learn much more about AAA Clinic. I am delighted to accept your offer to consider me as a candidate for your nurse development program and have enclosed my resume for your review.

I believe I bring skills and experience that will benefit the clinic and add to its already successful record. Some of my specific abilities related to your job opening are:

Valuing teamwork synergy and leadership through practical experience and group projects.

Solving complex problems using applied analytical techniques and practices.

Thinking critically to determine needs in serious settings and thoroughly develop

efficient recommendations, practical solutions, and effective procedures.

Please review my resume for more details about my experience and qualifications. For the past year I have worked at BBB Clinic and know the high regard given your organization at one of its major competitors.

I look forward to discussing my background with your recruiting team when you come to interview this month. It is easiest to contact me via email or at the number listed above. I am in class Monday through Thursday from 10 am until 2 pm each day. If I am unable to answer please feel free to leave a message and I will return your call as quickly as possible.

Thank you for considering me for this opportunity at AAA Clinic. I will contact you early next week to determine how we should proceed.

Sincerely,

ImaGreat Student

Your Contact Info

Date

Contact Info

Greeting

Introduction

With Job Reference

What you offer them

What happens now/next

Close


Preparing world class r sum s and cover letters

Email Cover Letter Sample

Contact Info and Date

From:ImaGreat Student [email protected] Sent:Friday, February 1, 2013 11:01 AMTo:Jane Recruiter [email protected]:Job Opening No 123 for Talented Graduate

Dear Jane (Ms. Recruiter):

After meeting you at our recent Career Fair I have taken the opportunity to learn much more about ASuper Employer. I am delighted to accept your offer to consider me as a candidate for your internship program and have enclosed my resume for your review.

I believe I bring skills and experience that will benefit the company and add to its already successful record. Some of my specific abilities related to your job opening are:

Valuing teamwork synergy and leadership through employment and class team projects.

Solving complex problems using applied analytical techniques and research.

Thinking critically to determine needs in ambiguous settings and thoroughly developing

efficient recommendations and solutions.

Please review my resume for more details about my experience and qualifications. For the past year I have worked at ALessSuper Employer and know the high regard given your organization by its major competition.

I look forward to discussing my background with your recruiting team when you come to interview this month. It is easiest to contact me via email or at the number listed above. I am in class Monday through Friday from 10 am until 2 pm each day. If I am unable to answer please feel free to leave a message and I will return your call as quickly as possible.

Thank you for considering me for an internship at A Super Employer. I will contact you early next week to determine how we should proceed.

Sincerely,

Ima Great Student

800 North University Avenue #22220

Provo, Utah 84601

801 555-5555

Greeting

Introduction

What you offer them

What happens now/next

Close and Your Contact Info


Avoid canned letters

Avoid Canned Letters

They smell (sound) fishy!*$%#@


Preparing world class r sum s and cover letters

Résumé Writing is an Art not a Science

Brady’s Résumé

Guides


Provide a wow factor

1

Provide a WOW Factor


Focus on results

Focus On Results

  • Show them what you have achieved

    • Results are far more impactful than responsibilities

    • Use numbers and comparisons to provide context

  • Demonstrate what sets you apart from other candidates

  • Prove you have job passion

    • drive, creativity, and energy


Practice exercise

Practice Exercise

  • Make this an A grade statement

    • I scooped ice cream – C

    • Served ice cream to 200-250 customers each shift and suggested method for reducing wait time by 50% - B

    • Improved purchases 25% by up-selling products raising revenue $100 on shift, decreased wait time 50%, and developed the store’s highest loyal customer return rate - A

(E – used first person)


The concise a version

The Concise A+ Version

  • Increased shift revenue 25% by up-selling products, shifted register positions decreasing customer wait time by 50%, and achieved store’s highest loyalty return rate.


Use key words

Use Key Words

  • Especially when resume is scanned or electronically read

  • Today’s systems are sophisticated weave words throughout the resume

  • Sample: Nursing Key Words

    Registered Nurse (RN), long-term care, managed care, healthcare, case management, prognosis, admissions and discharge, treatment plans, care plan, clinical intervention, MDS, RAI, diagnostic models, problem solving, rehabilitation, life support monitoring


Provide enough detail but

Provide Enough Detail, But …


Preparing world class r sum s and cover letters

This is the way to present far too much and to over load the recruiter with more than needed in the resume. Long paragraphs and lengthy information discussions will over whelm the reader’s ability to absorb all that the writer wants to convey. As the reader attempts to understand everything that is written, discouragement sets in and the reader tires and quits reading. The details tend to become a negative and the reader, in trying to interpret the underlying message, assumes that there is a certain irresponsibility in that the writer is unable to write concise and brief descriptions of performed activities. The more likely direct answer or quick provision of information is diluted by the failure to be precise and exacting in the presentation. Further the reader is confused by the pontification involved and might assume that the writer is less talented and more prone to puffery than to directing with simple and easy to understand language. The ultimate result is that the candidate is not looked at with more than a quickly assumed and potentially incorrect assumption of incompetence. This is of course not the impression that any good writer wishes to convey. Eventually there will be considerable frustration and the result will be that neither the writer or reader will achieve what they are seeking, primarily that another interview takes place or ultimately that there will be a job offer extended. We hope that the lesson learned here is that too much writing and too many details will interrupt the legitimate job seeker and may reflect poorly on the other graduates of the Marriott School. We want to avoid this potential disaster by having you all write more easily and precisely to the point without overly exhausting the recruiter or the HR staff with the enormous detail that you would like them to know. Save it for the twenty interviews you will get from a well written resume and for the technical assessment that may come. It is then that you will have to produce the details that you feel are so important to write about, but that are just exercises in jargon and excess verbiage. If you do not follow this wise advice you may never get a chance to tell all of these things because the interviewer and resume reviewer have already discarded your wonderful treatise. When you feel that you just need to get something off your chest use it to impress your professors and hope that they grade by volume and not by content. Excess in almost anything is very annoying and will again possibly result in a negative reaction. Save yourself some grief and considerable pain by making a smart and short duty of writing for the points in your resume. There is even very little opportunity to be verbose in scanned and computer written resumes. While having more key words in the resume is an attempt to have the scanner read something that it is searching, at some point someone will have to read the resume and the end result will likely be the same disappointed turndown and rejection. Write well.

Don’t Language Bloat!!


Preparing world class r sum s and cover letters

2

Remember the Reader


You must get attention in 15 30 seconds

You Must Get Attention In 15 - 30 Seconds

(Try the friend test. See what is read in 20 seconds.)


Preparing world class r sum s and cover letters

Recruiter Eye Scan

Name

Current Employer

Current Title

Past Employer

Past Titles

Dates

Education

(BusinessInsider.com April 9, 2012)


What makes the reader want to see more

What Makes The Reader Want To See More?


Target reader s needs

Target Reader’s Needs!

KeyWords

Key Knowledge

Key Skills


Lead with what appeals to them

Lead With What Appeals To Them

  • Write From the Employer’s Perspective

    • Reflect the job posting

  • Show Experience Benefits for Them

  • Help Them Want Your Brand


Build your resume help matrix

Build Your Resume Help Matrix


Preparing world class r sum s and cover letters

3

The Appearance Attracts

The Content Holds


A good resume

A Good Resume

  • Has some white space

  • Is readable (12-11 font size) This is just too small to read.

  • Avoids unusual or exotic fonts (use standard font)

  • Targets the reader

  • Communicates Concisely & Clearly


Three things to remember

Three Things to Remember

  • Be consistent

    • Same abbreviations, same formatting

  • Exercise restraint

    • Avoid multiple fonts, heavy italics, all capital letters, bright colored paper

    • Use high-quality wording more than creative design. Great design is still important!

  • Limit the length

    • One page most of the time


Preparing world class r sum s and cover letters

My Resume

Anywhere, State 88888-8888 222-222-2222 [email protected]

  • Education

  • BYU School of Nursing

  • MS - Family Nurse Practitioner Apr 2013

  • BS - Nursing Apr 2012

  • 4.0 major GPA/3.93 cumulative GPA

  • Great Classes and Scholarships; Italian

  • BAP, Finance Club

  • Experience

  • Super Employer Orem, UT RN Jan 2012-Present

  • Good stuff about this experience

  • Major accomplishment One; Major accomplishment Two; Major result

  • Super Employer Phoenix, AZ Clerk Sep 2009-Dec 2011

  • More good stuff about the experience

  • Skills gained from job

  • $000,000 generated from special effort

  • Other

  • Mission, Italy Missionary May 2006- Jan 2008

  • Clinic volunteer, teacher, trainer

  • Ski, Volleyball, Read, Study Hard

Format Consistency

Style Consistency

Abbreviation Consistency


Preparing world class r sum s and cover letters

My Resume

Anywhere, State 88888-8888 222-222-2222 [email protected]

  • Education

  • BYU School of Nursing

  • MS - Family Nurse Practitioner Apr 2013

  • BS - Nursing Apr 2012

  • 4.0 major GPA/3.93 cumulative GPA

  • Great Classes and Scholarships; Italian

  • BAP, Finance Club

  • Experience

  • Super Employer Orem, UT RN Jan 2012-Present

  • Good stuff about this experience

  • Major accomplishment One; Major accomplishment Two; Major result

  • Super Employer Phoenix, AZ Clerk Sep 2009-Dec 2011

  • More good stuff about the experience

  • Skills gained from job

  • $000,000 generated from special effort

  • Other

  • Mission, Italy Missionary May 2006- Jan 2008

  • Clinic volunteer, teacher, trainer

  • Ski, Volleyball, Read, Study Hard

  • Education

  • BYU School of Nursing

  • MS - Family Nurse Practitioner Apr 2013

  • BS - Nursing Apr 2012

  • 4.0 major GPA/3.93 cumulative GPA

  • Great Classes and Scholarships; Italian

  • BAP, Finance Club

  • Experience

  • Super Employer Orem, UT RN Jan 2012-Present

  • Good stuff about this experience

  • Major accomplishment One; Major accomplishment Two; Major result

  • Super Employer Phoenix, AZ Clerk Sep 2009-Dec 2011

  • More good stuff about the experience

  • Skills gained from job

  • $000,000 generated from special effort

  • Mission, Italy Missionary May 2006- Jan 2008

  • Clinic volunteer, teacher, trainer

  • Other

  • Ski, Volleyball, Read, Study Hard

Missionary Experience

Format

Change


Success characteristics you want to demonstrate

Working in a Diverse Environment

Managing Time and Priorities

Acquiring Knowledge

Thinking Critically

Communicating Effectively

Solving Problems

Contributing to a Team

Navigating Across Boundaries

Performing with Integrity

Developing Professional Competencies

Balancing Work and Life

Embracing Change

Success Characteristics You Want to Demonstrate

MSU 2010 Employer Survey


Preparing world class r sum s and cover letters

4

Objectives are Objectionable Without Meaning


Seeking a job that allows me to utilize the knowledge gained in my studies and pays well

Bad

Objective Example

Seeking a job that allows me to utilize the knowledge gained in my studies and pays well.

Who doesn’t? Tell me something I don’t already know! Get specific!

You want to be a “fast match”, not a “Jack of all trades.”


If you use an objective focus on the employer s needs

If You Use an ObjectiveFocus on the Employer’s Needs

Position on the surgical support team where my knowledge of advanced Perioperative Nursing practices in planning, intervention, and evaluation can improve patient care and surgery outcome success.

Use your cover letter to present a better objective.


Use summaries wisely

  • Skills Summary

  • Able to work small miracles applying education and experience to problems.

  • Understand the value of effective and efficient therapy applications.

  • Can motivate teams and build strong patient rapport.

  • Able to leap tall buildings in a single bound.

  • More powerful than an Intel Itanium 9000 processor.

  • Faster than a SR71 Blackbird.

Use Summaries Wisely

  • The summary better sizzle

  • For low experience candidates, keep short

  • May be better to link experience and skills together. Include soft skills with the rest of your employment history.

  • Technical skills may be grouped


Sample summary statement

  • Professional Summary

  • Nursing experience including clinical rotations in episodic areas: maternal and newborn, pediatrics, medical/surgical, psychiatric, community health

  • Extensive experience with children and adolescents as school teacher and youth group leader

  • Managerial experience including small business ownership specializing in customer service

Sample Summary Statement


Preparing world class r sum s and cover letters

5

Education is What You are Selling


Education

EDUCATION

  • Normally highest degree first

  • Bachelor of . . . (no “s”)

  • Show graduation date, April 2013, don’t need to say “anticipated,” “projected,” “expected” or “planned”

“hoped,” “maybe,” “if I’m lucky”


Education sample

Education Sample

Education

Brigham Young University School of Nursing

Master of Science, Family Nurse Practitioner April 2013

• GPA 4.0 Magna Cum Laude

• Nursing Partner’s Scholarship – full academic costs

• Student Nursing Association – President

Bachelor of Science, Nursing April 2012

• GPA 3.85 Dean’s List 2009-2012

• President, RN Achievers Association

Kennedy International Center January – April 2010

• Three Month Study Abroad – Kiev, Ukraine


Preparing world class r sum s and cover letters

6

Experience Sells You


Your experience advantage who you worked for what you accomplished

Your Experience Advantage:Who You Worked For What You Accomplished


Preparing world class r sum s and cover letters

Let Big Brands Speak for You


What was your position

Intern

Staff

Case Mgr

Educator

Director/CEO

Specialist

Practitioner

Cert. Midwife

Clinical Dtr

CNO

What Was Your Position?


Preparing world class r sum s and cover letters

Largest area medical center supporting 55 doctors in 10 practice offices including Family Medicine, OB/GYN, Cardiology, Endocrinology, Oncology, Urology, Laboratory, and Sports Medicine

Super Care Clinic, RN/Nursing Director2010-2012

  • Developed unique web tool for consolidating nursing staff schedules to accommodate absences and PTO

  • Awarded Top Staff award over each of past three years

  • Promoted to Nurses Supervisor, supervising activities and needs of 20 nurses and assistants after six months

  • Assessed cost factors and identified $80,000 annual saving through inventory process reorganization


Focus on accomplishments results and impact

7

Focus On Accomplishments, Results, and Impact


Does the information support your candidacy

Does the information support your candidacy?

If not, eliminate it!


They should say how did you do that not so what

They Should Say, How did you do that?Not, So What?


Preparing world class r sum s and cover letters

Use Action to get ACTION


Use an action verb list

Use An Action Verb List

Accomplished

Administered

Advanced

Built

Broadened

Coached

Created

Developed

Directed

Expanded

Forecasted

Generated

Hired

Implemented

Increased

Launched

Maintained

Negotiated

Performed

Projected

Quantified

Resolved

Revised

Structured

Simplified

Trained

Updated

Avoid weak verbs: assisted, helped, participated


Avoid responsible for it s your resume and responsibility is assumed

Avoid “Responsible For”It’s Your Resume and Responsibility Is Assumed


Avoid declarative sentences

Avoid Declarative Sentences

I developed. . .

I led. . .

leave out the “I, Me & My”


Preparing world class r sum s and cover letters

8

No Formatting Option Is Any Better Than Another – Use the Best For the Job


Remember five c s

Remember Five C’s

Clean

Clear

Concise

Consistent

Conservative (for business)


Preparing world class r sum s and cover letters

Jane Doe Address

Education:

FNPBYU April 2013

BSU of UJune 2011

Experience:

Intermountain HC2010-2011

RN

Sutter MedicalSummer 2009 Nurse Intern

LDS Church2006-2008

Missionary

Denny’s2006

Server

Skills: Many, Multi-talented Technical Expertise:

Left Aligned Is Easier To Read


The golden triangle

The Golden Triangle

  • Name Address

  • Education Practical Educational Experience and On-campus work Internships, Clubs, GPA

  • Employer One, job one, 201x-Pres.

  • Accomplishment employer wants

  • Big employer skill number one

  • Special work award

  • Employer Two, job two, 200x-200x

  • Important skill number two

  • Accomplishment two

  • Promotion

  • Other

  • Mission, Special Skills

  • Spare time hobbies

Use a golden triangle to guide the reader down the page.


Experience in reverse chronological order is preferred

Experience In Reverse Chronological Order Is Preferred


Most recent at top

IHCSummer 2012

BYU Health Center2010-2011 (part-time)

LDS Mission2008-2010

Yellowstone ParkSummers 2007, 2008

Pizza Hut2005 - 2006

Most Recent At Top


Bullets are helpful

Bullets Are Helpful

 Read Easily

 Target Points

 Complete Thoughts Not Sentences

 Most Important to Reader First

 Use Standard Bullet Style

$


Use present tense for current experience past tense for past experience

Use Present Tense For Current Experience, Past Tense For Past Experience

Mixed Tense Is Ok!


Preparing world class r sum s and cover letters

NO TPYOS!!

No Spelling Errors

No Address Errors


Watch your graphics

Watch Your Graphics


One page is good

9

One Page Is GOOD!


Preparing world class r sum s and cover letters

Two Pages: Minimal Need8 + years work experienceTechnical field needing more space to list and prove knowledge

Two Page Rule

  • If you have two pages the writing should cover at least half of the second page.

  • You need more than a few lines on the second page.


Preparing world class r sum s and cover letters

FNP Sample Two-Page Resume


References available upon request

No Tag Lines

References Available Upon Request

Not Necessary. Have Them Ready


Some actual resume errors

Some Actual Resume Errors

  • Proven ability to track down and correct erors.

  • My ruthlessness terrorized the competition and can sometimes offend.

  • Skills: Proofreadning

  • Received a plague for Salesperson of the Year.

  • Bi-lingual in three languages.

  • I often use a laptap.

  • Perfectionist and rarely if if ever miss details.

  • Please call after 5:30, I am self-employed and my employer does not know I am looking for another job.


Actual resume errors

Actual Resume Errors

  • Here are my qualifications for you to overlook.

  • Seeking to expose myself to business leaders.

  • Exposure to German for two years, but many words are not appropriate for business.

  • Responsibilities included checking customers out

  • Service for old man to check they are alive or not.

  • Applicant for nursing position noted, “don’t like dealing with blood or needles.”

  • Seeking a party-time position with potential for advancement


Write well

Write Well


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