What is production
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Leading. Production Operations Management (POM). Organizing. Planning. Controlling. What Is Production?. The Conversion Process. The Value Chain. Synthetic Systems. Tangible Goods. Inputs. Transformation. Outputs. Analytic Systems. Intangible Services.

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What Is Production?

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What is production

Leading

Production Operations

Management

(POM)

Organizing

Planning

Controlling

What Is Production?


The conversion process

The Conversion Process

The Value Chain

Synthetic

Systems

Tangible

Goods

Inputs

Transformation

Outputs

Analytic

Systems

Intangible

Services


Challenges of the service industry

Challenges of the Service Industry

Customer

Involvement

Delivery

Timing

People-Intensive

Activities

Production

and Location

Subjective

Quality


Manufacturing goods

Mass

Production

Mass

Customization

Customized

Production

Manufacturing Goods


Production process design

Identify Supply Chain

Forecast Demand

Plan for Capacity

Production Process Design


Production process design1

Choose Facility Site

Design Facility Layout

Schedule Work

Production Process Design


Industrial robotics

Industrial Robotics

Precision

Stamina

Diligence

Speed


Computerized production

Computer-Aided

Design (CAD)

Computer-Aided

Engineering (CAE)

Computer-Aided

Manufacturing (CAM)

Computer-Integrated

Manufacturing (CIM)

Product Lifecycle

Management (PLM)

Computerized Production


Manufacturing systems

Traditional

Flexible

Mass Production

Specialty Operations

Resistant to Change

Conducive to Change

High Set-Up Costs

Minimal Set-Up Costs

Manufacturing Systems


Supply chain data interchange

Electronic Data

Interchange (EDI)

Extensible Markup

Language (XML)

Supply Chain Data Interchange


The production process

Operations Managers

Inputs

Transformation

Outputs

Coordinating

The Supply Chain

Assuring

Product Quality

The Production Process


Supply chain coordination

Inventory

Purchasing

Lead Time

Inventory Control

Supply Chain Coordination


Inventory control

Inventory Control

Just-In-Time (JIT)

Material Requirements

Planning (MRP)

Manufacturing

Resource Planning (MRP)


Supply chain management

Increased

Sales

Manage Risks

Reduced

Inventory

Manage Relationships

Improved

Service

Manage Trade-Offs

Cost

Savings

Faster

Delivery

Supply Chain Management

Improved

Quality


Assuring product quality

Establishing Standards

Statistical Quality Control

Measuring Quality

Statistical Process Control

Minimizing Defects

Continuous Improvement

Assuring Product Quality

Quality Control

Quality Assurance


Total quality management

Total Quality Management

  • Management commitment to TQM

  • Clear customer focus

  • Employee involvement

  • Continuous improvement

  • Partnering with suppliers

  • Meaningful performance standards


The six sigma approach

Define the Problem

Measure Performance

Analyze Root Causes

Improve the Process

Control the Process

The Six Sigma Approach


Global quality standards

Global Quality Standards

ISO 9000

ISO 14000


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