T/TAC Team Fall Semester

1. T/TAC TeamFall Semester EDIT730 Fall 2007 Afua Gyasi Kim Amin Kim Monti Matthew Mariani Rahel Woldehanna

2. Agenda • Our Client • Starting the Semester and the Performance Analysis • Review of Performance Analysis • Subject Matter Experts • Actual/Optimals and Drivers/Barriers • Findings • Recommendations • Starting the Needs Analysis • Review of Needs Analysis • Subject Matter Experts/Target Audience • Personas • Findings • Tools Analysis • Recommendations • Next Steps

3. Our Client T/TAC The Virginia Department of Education (VDOE) Technical/Training Assistance Center’s (T/TAC) mission is “to improve educational opportunities and contribute to the success of children and youth with disabilities (birth - 22 years).” (http://www.ttaconline.org) Kim M to Add T/TAC Online info here

4. Starting the Semester • Given a broad task • Began with team building • Struggled to identify our mission and goals • Scheduled meetings with SMEs to begin our Performance Analysis • Kim M to add info re: Rosset et al and the tools our team uses

5. Performance AnalysisSubject Matter Experts • Included 10 SMEs • Nine from GMU T/TAC • One from ODU T/TAC • Four interviews • Kim M.--Add to notes the names of the SMEs

6. Actual/Optimals and Drivers/Barriers Three major focus areas: • Access to content on T/TAC Online/Ease of use • Communication of information among stakeholders/Harnessing collective intelligence • Capacity building among T/TAC staff and among T/TAC stakeholders • Kim M.--Add examples for each bullet—separate slides for each

7. Performance AnalysisFindings • Use emerging technologies to harness collective intelligence of T/TAC community • Customize T/TAC Online content for T/TAC Online users • Create processes for evaluating the effectiveness of T/TAC Online • Matthew--Add examples to notes for explanation

8. Performance AnalysisRecommendations • Develop a virtual collaboration and conferencing center available through T/TAC Online • Make resources available to support T/TAC staff in their development of training • Customize T/TAC Online content for individual users • Matthew--Separate slide for each with examples and explain how we came up with VCC

9. Vision of Virtual Collaboration Center Insert Matthew’s graphic

10. Starting the Needs Analysis Is there a way to build a virtual collaboration center that will meet the needs of the diverse T/TAC audience? Afua--Add a slide defining AT PP, another slide diffusion theory, and one regarding team vision, mission, goals

11. Needs AnalysisSubject Matter Experts • Target Audience— • Nine members of the Assistive Technology (AT) Priority Project team • John Eisenberg—AT Priority Project Coordinator • Dr. Michael Behrmann • Dr. Shuangbao Wang • Twelve interviews • Afua

12. Needs AnalysisFindings • AT Priority Project members meet face to face a few times a year • AT Priority Project subcommittee members collaborate asynchronously via email • Desire to collaborate synchronously via webcams, videocams, and Adobe Connect • Desire for central storage of files • Desire for tools for creating dynamic training materials • Afua--Add detail to notes and add Matthew’s words to the notes

13. Video Conferencing/Collaboration Tools

14. Video Conferencing/Collaboration Tools

15. Graphic of Video Conferencing/Collaboration Tools Insert Kim M’s graphic

16. Training Development Tools

17. Needs AnalysisRecommendations Insert ideal vs. reality here, Marlena’s scenario in graphical representation here—broken out—Kim A. will populate/Rahel will present

18. Personas AT Priority Project Team Member • Marlena Driver • Age: 45 • Length of time in job: 7 years • Education: master's degree in special education • "I love a cool technology tool, but if using it becomes a chore,  that's something I abhor.“ • "If a new tool is not in my face, I'll go back to my same old place."  • Rahel will present

19. Next Steps • Add references slide and question slide--KA