1 / 15

E-commerce Applications Process views

E-commerce Applications Process views. Secure Transmission Process. e-shop site. ASP. ISP. customer. WWW. carrier. business. payment service e.g. Datacash. bank. bank. Remember that blue arrows represent secure connections. Process elements.

rossa
Download Presentation

E-commerce Applications Process views

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. E-commerce ApplicationsProcess views Session 6

  2. Secure Transmission Process e-shop site ASP ISP customer WWW carrier business payment service e.g. Datacash bank bank Remember that blue arrows represent secure connections Session 6

  3. Process elements Now study this. What are the options for each of the elements? Web, Internet Browser Web TV, Digital TV PC, Kiosk e-shop site MERCHANT (business) customer goods security information payment system delivery logistics Session 6

  4. Process elements Options and alternatives • Payment system • Security Session 6

  5. Payment systems • Fundamentals • take money, anyway that suits the customer • manage risk of fraud and chargeback • Options • Credit Card manual processing, or online processing • Digital Cash • Micropayments • Smart cards • What about the Euro? payment system Session 6

  6. E-commerce processes: the players • Customer • Merchant (business) • Banks : Acquiring bank, issuing bank • Merchant service providers • Third party processors • Web agency (ASP) • Regulatory bodies • Logistics companies payment system Session 6

  7. MERCHANT (business) goods shopper e-shop site Merchant service provider e.g. Net West streamline £$£$£$ E-payment gateway e.g. Worldpay Issuing bank £$£$£$ Acquiring bank investigate transfer funds authorisation/notification Online Credit Card Payment Session 6

  8. Merchant services • Merchant services • CNP (card not present), PDQ/ePDQ • Business plan/prediction of sales • Deposit to cover fraudulent activities • Authorisation Gateways: WorldPay, SecPay, Netbanx, Safedoor Checks account number is valid and sufficient credit. Does not check account name/address. Merchant carries all the risk. Session 6

  9. Payment systems – Digital Cash • Used as general term to describe electronic money, but some specific systems • Designed for low cost items e.g. clip art, sound files, utility programmes • 3V Vouchers (by VISA) • Just need a mobile phone number and an email address • Disposable VISA number for credit (£20-£200) • Can not be used in gambling sites • Can not be used in places where business will expect to see credit card (e.g. hotels, car hire, etc). • www.3vcash.com Session 6

  10. Payment systems – Micropayments • Payment for information (pass packaging and shipping) e.g. online news, stock market quote, weather, cartoon of the day • Example Millicent based in the USA • Millicent uses electronic tokens called ‘scrip’ • Customers buy ‘scrip’ using credit card from an authorised broker, ‘scrip’ are held in a wallet on the customer’s PC • Content provider or merchant website will take and process orders • Vendor will validate and check status of ‘scrip’ • Broker service responsible for conversion - ‘scrip’ <> money Session 6

  11. Payment systems – Smart cards • Look like credit cards • Microchip embedded into surface • Store information about holder of card or means of carrying electronic cash • Customers load smartcard with cash via phone and ATM machines • Smart card readers in shops and attachment on PC • Disposable • Reloadable Session 6

  12. Process elements What are the options for each of the elements? Web, Internet Browser Web TV, Digital TV PC, Kiosk e-shop site MERCHANT (business) goods security information delivery logistics payment system Session 6

  13. Process elements What are the options for each of the elements? customer Web, Internet Browser Web TV, Digital TV PC, Kiosk e-shop site MERCHANT (business) goods security information delivery logistics payment system Session 6

  14. Security • Secure transactions (Privacy, clarity, integrity, confidentiality) • Security system • Public-key encryption (control vs. freedom) • (SSL) Secure Socket Layer encryption of data as it passes to and from the server and browser • (SET) Secure Electronic Transfer specific to credit card transactions over the Internet • Firewalls are like gatekeepers allowing specific information through and rejecting other types security Session 6

  15. Security risk management • Employ a fraud screening system • Fraud risk management • Use online real-time authorisation • Integrate credit card processing with back end applications • Detailed credit card processing report security Session 6

More Related