Building User Trust Online. Sarah Andrews International Conference on the Legal Aspects of an E-Commerce Transaction The Hague 26-27 October 2004. OECD. Intergovernmental organisation comprised of 30 Member countries Forum for discussion of economic and social policy
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Building User Trust Online
International Conference on the Legal Aspects of an E-Commerce Transaction
The Hague26-27 October 2004
comprised of 30 Member countries
and social policy
Objective: Ensure that consumers no less protected when shopping online than when buying from their local store or ordering from a catalogue
information including in transborder situations
use of personal data
commitment to ensure privacy on global networks
Resorting to courts in cross-border disputes...
Consumers should be provided with meaningful access to fair and timely ADR without undue cost or burden