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CT 4/510: Advanced Interpersonal Communication Elements of Nonverbal Communication

CT 4/510: Advanced Interpersonal Communication Elements of Nonverbal Communication. Nonverbal Communication consists of all cues beyond the written and spoken word. Appearance communicates. respond more positively to well dressed people. more likely to obey well dressed people.

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CT 4/510: Advanced Interpersonal Communication Elements of Nonverbal Communication

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  1. CT 4/510: Advanced Interpersonal Communication Elements of Nonverbal Communication

  2. Nonverbal Communication consists of all cues beyond the written and spoken word.

  3. Appearance communicates • respond more positively to well dressed people

  4. more likely to obey well dressed people

  5. more likely to return money to well dressed people.

  6. more likely to let well dressed people break the rules.

  7. What does our appearance today communicate about us?

  8. information we get from physical appearance • economic disclosures

  9. educational disclosures

  10. social status disclosures

  11. trustworthiness/moral disclosures

  12. The less you know someone, the more importance you will place on appearance. And . . . First impressions are usually accurate . . .

  13. The six faces of emotion • happy • angry • sad • surprised • disgusted • afraid

  14. Types of touching • functional-professional • social-polite • friendship-warmth • love-intimacy • sexual arousal

  15. The environment communicates • spacial arrangements

  16. formality

  17. $$

  18. cleanliness

  19. time before retirement after retirement

  20. How do you . . . • initiate conversation with a stranger at a party? • appear friendly and warm? • signal your desire to leave a conversation when the other person keeps talking?

  21. How do you . . . • Appear confident when asking boss for a raise? • Appear interested in class lecture? • Avoid talking with an undesirable person?

  22. CT 410 Advanced Interpersonal Communication context as communication

  23. context communicates - our physical environment encourages certain communication expectations

  24. every interior betrays the nonverbal skills of its inhabitants

  25. The environment communicates: Malls have become the temples, shrines and communal centers of modern North America Montreal

  26. George Lewis: the important thing is to create the illusion of community while quietly stacking the deck against its actual development Vancouver

  27. Malls create a disorienting environment where we participate by buying. Minnesota

  28. Malls attempt to commodify community Georgia

  29. Malls are located so as to insulate shoppers from poor people.

  30. Malls are designed to move you along . . .

  31. What are the primary kinds of conversations people have in malls?

  32. living space

  33. geography and climate

  34. colors colors colors colors colors colors colors colors colors

  35. seating arrangements nv vc sv us

  36. seating arrangements nv vc sv us

  37. Robert Sommers x x compete cooperate x x x co-act x x cooperate x

  38. A classroom • colors • lighting • decorations • rows • control • temperature • atmosphere

  39. The End

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