BUSINESS TEAM 8 CASE ANALYSIS EMERGENCY MAMAGEMENT PLAN

1. THE UNIVERSITY OF TEXAS AT EL PASO UTEPEMERGENCY MANAGEMENT PLAN Case Analysis Prepared By:Sandra AlvaradoÁngel RiveraVerónica RodríguezTeresa Valdez BUSINESS TEAM 8 CASE ANALYSIS EMERGENCY MAMAGEMENT PLAN

2. Introduction Brief History of the UTEP UTEP Vision, Mission, and Goals Strengths Weaknesses Opportunities Threats THE UNIVERSITY OF TEXAS AT EL PASO Agenda BUSINESS TEAM 8 CASE ANALYSIS EMERGENCY MAMAGEMENT PLAN

3. How is UTEP informing? Flaws in the Actual Communication System Current Communication Challenge Opposing View Communication Strategy Action Recommendations Conclusion/Call to Action THE UNIVERSITY OF TEXAS AT EL PASO Agenda cont. BUSINESS TEAM 8 CASE ANALYSIS EMERGENCY MAMAGEMENT PLAN

4. Identify a known communication issue with UTEP’s emergency management plan Ensure everyone's safety Express student’s concerns UTEP Continued growth Mission and goals SWOT THE UNIVERSITY OF TEXAS AT EL PASO Introduction BUSINESS TEAM 8 CASE ANALYSIS EMERGENCY MAMAGEMENT PLAN

5. UTEP established on September 23, 1914 State School of Mines and Metallurgy Main building destroyed by fire 1916 New location closer to downtown El Paso Building designs based on Bhutanese architecture 1919 U.T. Department of Mines and Metallurgy 1920 Texas College of Mines and Metallurgy (TCM) 1946 KTEP radio station founded as WTCM Brief History of the UTEP

6. 1949 Texas Western College Increased liberal arts program Shrinking proportions of engineers 1966 NCAA Men’s Basketball Champions 1967 University of Texas at El Paso Enrollment at its highest Fall 2008 semester 20,458, increase of 1.6% from previous year Brief History cont.

7. UTEP Vision, Mission, and Goals • Deliver education with the standards of excellence and access • Dedicated to teaching and to the creation, interpretation, application, and dissemination of knowledge. • Learning and Teaching, Research, Scholarship and Artistic Production, Public Service, and Administration

8. Strengths • Advanced education efforts to balance and improve research initiatives • Border security • International Business • Health inconsistencies • Environment • Education • Upcoming technologies • Engineering and Science

9. Weaknesses • Emergency communication system • Used to communicate security issues to • Students • Faculty • Staff • 2008 Emergency Management Plan • Establishes policies, procedures, and organizational structure during emergencies

10. Opportunities • Retain alumni students in El Paso area • Mexican-American culture • 70% Mexican-American student population • Exposure to foreign cultures for non-traditional students • Outstanding faculty • Encouraging student success

11. Threats • Can occur at any time without warning • Active shooter/hostile intruder • Bomb threat • Hazardous material spill • Medical emergencies • Power outages • Weather (severe winds, snow, tornados) • Terrorist incident

12. Threats cont. • Proximity to the border with Mexico • Drug smuggling • Burglary • Open campus • Theft • Assault

13. How is UTEP informing? • Mobile Campus text messaging service • Implemented late last year • Alerts and updates • Organizations, clubs, faculty, restaurants, and stores • 2,000 UTEP students currently enrolled • Volunteered enrollment at no cost • KTEP radio broadcasting to community

14. Flaws in the Actual Communication System • Low subscriber numbers • Initial broken links • U.S. cellular phone number required • Not all cell phone carriers are compatible with the service • Mexican cell phones not compatible • Users with limited text messaging plans • Cell phone carrier charges per text

15. Current Communication Challenge • Lack of appropriate Mass Notification System • Monumental steps for improvement • Office of Emergency Management (OEM) • 2008 Emergency Management Plan • OEM website • Cooper Notification System • Mobile Campus

16. Opposing View • Implementation of Mobile Campus • Informing students through text alerts • Communication devices • Cell phones • iPods • Smartphones • Laptops • Student responsibility to enroll • 2008 Emergency Management Plan efficient and meets expectations

17. Communication Strategy • OEM website • Requires immediate access to a computer • Cooper Notification System • Only alarms personnel on campus • Mobile Campus • Voluntary enrollment • Advertised as a social service (not for emergency notifications)

18. Action Recommendations • One central Mass Notification System • Communicate with all students, faculty and staff • Cooper Industries • Audible and visual notification devices • Emergency notification dial-out system delivers incident specific notifications via • Phone, pager, fax, e-mail, PDA, and text messaging/SMS

19. Conclusion/Call to Action • Inform UTEP faculty and staff • Mass Notification System shortfalls • Incorporate one central Mass Notification System • Notify nearly all personnel • On/Off campus • Ensure the safety of nearly everyone at UTEP

20. THE UNIVERSITY OF TEXAS AT EL PASO UTEPEMERGENCY MANAGEMENT PLAN Case Analysis Prepared By:Sandra AlvaradoÁngel RiveraVerónica RodríguezTeresa Valdez BUSINESS TEAM 8 CASE ANALYSIS EMERGENCY MAMAGEMENT PLAN