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Forum 2007 VITA Update J.B. Edmonds Larry Ray

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Forum 2007 VITA Update J.B. Edmonds Larry Ray

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    1. www.vita.virginia.gov expect the best Forum 2007 VITA Update J.B. Edmonds Larry Ray

    2. www.vita.virginia.gov expect the best VITA has Moved! The new address: 11751 Meadowville Lane Chester, VA 23836

    3. www.vita.virginia.gov expect the best

    4. www.vita.virginia.gov expect the best

    5. www.vita.virginia.gov expect the best

    6. www.vita.virginia.gov expect the best

    7. www.vita.virginia.gov expect the best Printer/Copier Update VITA assumes responsibility for printers and copiers on Jan 1, 2008. DGS contracts still in effect VITA is establishing new contracts

    8. www.vita.virginia.gov expect the best Executive Branch Agencies Printers: Use the VR1 Code. Identify VITA as the supplier Use $0 as the price Identify any requirements you might have in the comments field Copiers: Utilize statewide contracts Use R01 Code Place contract # in the contract # field Identify your agency as the bill-to address

    9. www.vita.virginia.gov expect the best Other Public Bodies Order as you do today Statewide contracts are available for your convenience.

    10. www.vita.virginia.gov expect the best SCM’s Role…. Charged in 2003 to: “Do things differently” Incorporate best practices from private industry Create enterprise-wide contracts (ERP, document management, etc.) When applicable, take specific agency procurements and make them enterprise-wide

    11. www.vita.virginia.gov expect the best IT Staff Augmentation/SMSA - Update Computer Aid, Inc. (CAI) contract is statewide contract for all staff augmentation resources Contract expires 11/22/07 Enterprise level operational review is planned for IT temporary labor spend. Primary focus is management practices and spend optimization for IT contract and consulting services Legislative review to be coordinated through DHRM, with key representation by DGS, VITA, Private Sector and other Executive Branch Agencies Review and recommendations are expected to be complete within November timeframe

    12. www.vita.virginia.gov expect the best Advanced IT Resources - Update Advanced IT Resource contracts with Bearing Point, CACI, CGI, NG & Unisys are extended through 8/26/08 Management of IT consulting services spend will also be included with the operational review for all IT temporary labor Contact Tammy Trexler via email at ITTemporaryResources@vita.virginia.gov for more information or questions

    13. www.vita.virginia.gov expect the best

    14. www.vita.virginia.gov expect the best IT Infrastructure modernization timeline

    15. www.vita.virginia.gov expect the best About the Partnership Commonwealth signed a $2 billion, 10-year infrastructure services contract with Northrop Grumman in November 2005 $270 million capital investment and job creation Extensive and proactive technology refresh New, state-of-the-art facilities in Chesterfield and Lebanon, Russell Counties Innovative service contract model A reliable and agile 21st century infrastructure VITA overseeing the contract Highlights of the partnership agreement are: a $2 billion, 10 year contract with Northop Grumman, a new consolidated data center to be built in Chesterfield County and a second facility in Russell County, and no new tax dollars required.Highlights of the partnership agreement are: a $2 billion, 10 year contract with Northop Grumman, a new consolidated data center to be built in Chesterfield County and a second facility in Russell County, and no new tax dollars required.

    16. www.vita.virginia.gov expect the best “Transformation” is a three year program to modernize the Commonwealth’s information technology infrastructure

    17. www.vita.virginia.gov expect the best We are about 15 months into the transformation portfolio that involves 85 agencies and more than 200,000 devices. We have made significant progress. Messaging Services – we are investing $25 million into establishing a single, statewide enterprise e-mail system, enterprise collaboration tools and an active directory service. We have installed the Exchange hardware, successfully completed an e-mail migration pilot, stood up a statewide global address list and completing the backend infrastructure to support future rollouts to agencies. Voice/Video – We are investing about $20 million into a state-of-the-art voice over IP network for voice and video. Desktop – We are investing $35 million to replace or update about 57,000 computers to a standard platform, consolidate and refresh network printers and standardize desktop support and management. As of September 5, we have refreshed 7,360 computers at more than 200 agency sites for 21 agencies. We replaced 1,651 network printers in the first year. Network – We are investing $60 million to establish a single, secure statewide network, and modernize and standardize local area network components. The core network has been established and we have begun migrating agency networks. We have completed network migration for more than 70 sites. Mainframe and Servers – We are investing $50 million to install new mainframe equipment in our new data center, consolidate more than 3,000 servers to about 1,000, and relocate servers either physically or virtually to the new data center. We have installed the new mainframe equipment and agencies have begun testing it, 90 servers in our current data center were consolidated to 16 blade servers, and we are successfully migrating those servers to the new data center. Security – We are investing $10 million to establish enterprise-wide security operations, monitoring, incident prevention and response and a secure Internet gateway. We have completed high level design work, created the transitional enterprise security operations center, and established the internet secure gateway. Help desk – We are investing $10 million to consolidate more than 40 help desks into a single, enterprise help desk with a single, enterprise-wide incident management system, Peregrine. We have stood up Peregrine and begun rollout of the system to agencies, and have begun staffing the enterprise help desk in southwest Virginia starting in November. Facilities – We are investing more than $60 million into two new, modern and secure facilities, including the primary data center and central office in Chesterfield County and the backup data center and primary help desk in Russell County. The Commonwealth Enterprise Solutions Center was completed in June, and we moved in July. The Southwest Center is on schedule for completion in November. We are about 15 months into the transformation portfolio that involves 85 agencies and more than 200,000 devices. We have made significant progress. Messaging Services – we are investing $25 million into establishing a single, statewide enterprise e-mail system, enterprise collaboration tools and an active directory service. We have installed the Exchange hardware, successfully completed an e-mail migration pilot, stood up a statewide global address list and completing the backend infrastructure to support future rollouts to agencies. Voice/Video – We are investing about $20 million into a state-of-the-art voice over IP network for voice and video. Desktop – We are investing $35 million to replace or update about 57,000 computers to a standard platform, consolidate and refresh network printers and standardize desktop support and management. As of September 5, we have refreshed 7,360 computers at more than 200 agency sites for 21 agencies. We replaced 1,651 network printers in the first year. Network – We are investing $60 million to establish a single, secure statewide network, and modernize and standardize local area network components. The core network has been established and we have begun migrating agency networks. We have completed network migration for more than 70 sites. Mainframe and Servers – We are investing $50 million to install new mainframe equipment in our new data center, consolidate more than 3,000 servers to about 1,000, and relocate servers either physically or virtually to the new data center. We have installed the new mainframe equipment and agencies have begun testing it, 90 servers in our current data center were consolidated to 16 blade servers, and we are successfully migrating those servers to the new data center. Security – We are investing $10 million to establish enterprise-wide security operations, monitoring, incident prevention and response and a secure Internet gateway. We have completed high level design work, created the transitional enterprise security operations center, and established the internet secure gateway. Help desk – We are investing $10 million to consolidate more than 40 help desks into a single, enterprise help desk with a single, enterprise-wide incident management system, Peregrine. We have stood up Peregrine and begun rollout of the system to agencies, and have begun staffing the enterprise help desk in southwest Virginia starting in November. Facilities – We are investing more than $60 million into two new, modern and secure facilities, including the primary data center and central office in Chesterfield County and the backup data center and primary help desk in Russell County. The Commonwealth Enterprise Solutions Center was completed in June, and we moved in July. The Southwest Center is on schedule for completion in November.

    18. www.vita.virginia.gov expect the best Benefits of transformation Creation of a modern technology infrastructure with no new taxpayer dollars Improved security of critical systems and sensitive citizen information Improved investment management and regular refresh Improved services at predictable costs Increased ability to integrate business and IT Remove technology barriers to deployment of enterprise applications and cross-cutting services Operational efficiencies and opportunities for operational excellence

    19. www.vita.virginia.gov expect the best Ordering Processes TSR IPR RFS Fast Track RFS eVA Service Catalog (Future)

    20. www.vita.virginia.gov expect the best Telecommunications Service Request (TSR) Legacy Ordering Process for Telecommunications Used to order and cancel “most” VITA Contract Telco services Services ordered under TSR continue until cancelled

    21. www.vita.virginia.gov expect the best IPR NG “Internal Purchase Order” Used by NG personnel to order products they need to deliver services. Includes break/fix repair parts, spares, etc Agency shouldn’t need to do any status or follow-up

    22. www.vita.virginia.gov expect the best RFS Major Requests for Services ($$$ or scale) Used where solutioning is required rather than just purchasing Coordinated by the Agency’s APM

    23. www.vita.virginia.gov expect the best Fast Track RFS Used for Servers and Non-Standard products and Services where minimal solutioning is required Coordination required from multiple groups (i.e. server, networking, telecommunications, etc) Coordinated by the Agency’s APM

    24. www.vita.virginia.gov expect the best eVA Primary Transport and Approval vehicle for: Requests for Services (NG) Standard vs. Non-Standard Rated vs. Incremental Other IT Purchases (VITA) Infrastructure not yet assigned to NG IT purchases which need Technical Review (non-infrastructure which may affect or be attached to infrastructure) IT purchases which exceed an agencies delegation

    25. www.vita.virginia.gov expect the best How to Check Status TSR Requests – Call Vita Help Desk RFS – contact APM eVA Users with SharePoint access can use NG’s Tracking Site If the Vendor contact on requisition is VITA-NG eMail vitapo@ngc.com and copy APM If the Vendor Contact on requisition is VITA eMail evaorders@vita.virginia.gov and copy APM

    26. www.vita.virginia.gov expect the best Escalation To expedite an order contact the APM They will check the status ask NG and VITA to expedite the request (to the extent that it can be) It is the only recognized channel for expediting a request Expedited requests stop work on all other requests in the process

    27. www.vita.virginia.gov expect the best Ordering Processes Questions?

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