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Darci L. Graves MPP, MA, MA Senior Health Education and Policy Specialist Health Determinants & Disparities Practice at SRA international, Inc. How to Recruit & Retain a Diverse Workforce. Bringing CLAS and Equity to Systems Impacting Health. Learning Objectives.

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Bringing clas and equity to systems impacting health

Darci L. Graves MPP, MA, MASenior Health Education and Policy Specialist Health Determinants & Disparities Practiceat SRA international, Inc.

How to Recruit & Retain

a Diverse Workforce

Bringing CLAS and Equity to Systems Impacting Health


Learning objectives
Learning Objectives

  • Describe why recruiting and retaining a diverse workforce is important

  • Describe elements which aid in the development of a successful diversity and inclusion plan

  • Identify at least three techniques/best practices for recruiting a diverse workforce

  • Identify at least three techniques/best practices for retaining a diverse workforce


W hy r ecruiting and retaining a diverse w orkforce is i mportant
Why Recruiting and Retaining a Diverse Workforce is Important


Diversity

Inclusion

Innovation


Workforce diversity
Workforce Diversity

A collection of individual attributes that together help agencies pursue organizational objectives efficiently and effectively.


Inclusion
Inclusion

All individuals are able to participate & contribute to their full potential


Innovation
Innovation

  • something new or different introduced

  • the act of innovating; introduction of new things or methods.


Diverse workplaces increases
Diverse Workplaces Increases

  • Responsiveness to Customers

  • Relations with the surrounding community

  • Ability to cope with change

  • Staff retention and productivity

  • Exposure to New Ideas

  • Mutual Respect

  • Business Reputation

  • Job Promotion

  • Creativity



D evelopment of a successful d iversity and inclusion p lan
Development of a Successful Diversity and Inclusion Plan


Diversity inclusion plan
Diversity & Inclusion Plan

  • Purpose and/or Values

  • Goals & Objectives

  • Climate/Organizational Culture

  • Training/Education

  • Recruitment

  • Retention

  • Measures of Success


Sample vision and mission statements
Sample Vision and Mission Statements

  • Vision Statement

    • Be the Nation’s model employer by leveraging diversity and fostering inclusion to deliver the best public service.

  • Mission Statement

    • Recruit, retain, and develop a diverse, high-performing Federal workforce that draws from all segments of society and values fairness, diversity and inclusion.


Sample goals
Sample Goals

  • Workforce Diversity. Recruit from a diverse, qualified group of potential applicants to secure a high-performing workforce drawn from all segments of American society.

  • Workplace Inclusion. Cultivate a culture that encourages collaboration, flexibility, and fairness to enable individuals to contribute to their full potential and further retention.

  • Sustainability. Develop structures and strategies to equip leaders with the ability to manage diversity, be accountable, measure results, refine approaches on the basis of such data, and institutionalize a culture of inclusion.



For a plan to succeed
For a Plan to Succeed

  • Informed and committed leadership

  • Comprehensive scope of goals and activities

  • Integration of objectives within business plans throughout the organization

  • Dedicated resources

  • Focused education and training opportunities

  • Policy review and development

  • Shared responsibility and individual accountability

  • Measurement and evaluation.


Techniques best p ractices for recruiting a diverse w orkforce
Techniques/Best Practices for Recruiting a Diverse Workforce


Organizational non verbals
Organizational “Non-verbals”

  • Public Spaces

  • Outreach

  • Web Presence

  • Reputation


Recruitment
Recruitment

  • Design and implement strategic recruitment and outreach to reach all segments of society

  • Assess the effectiveness of process already in place.

  • Sell your organization’s diversity

  • Not all employment advertisements appeal to everyone


Techniques best practices for retaining a diverse w orkforce
Techniques/Best Practices for Retaining a Diverse Workforce


Retention
Retention

  • Walk the Talk

    • Follow Through

  • Mentoring

    • Forward and Reverse

  • Professional development

    • Support learning and mobility.

  • Employee Engagement

    • Involve all staff



National Center for Cultural Competence, Georgetown University

Think Cultural Health, Office of Minority Health, Department of Health & Human Services

National Standards for Culturally & Linguistically Appropriate Services in Health and Health Care, Office of Minority Health, Department of Health & Human Services

Diversity Council of Rochester, MN

Look to disciplines beyond health including: law, higher education, human resources, philanthropy, and more


Think cultural health
Think Cultural Health University

Advancing health equity at every point of contact


National clas standards the blueprint
National CLAS Standards: University The Blueprint

  • The Case for CLAS

  • The Enhancements

  • Standard by Standard chapters:

    • Purpose

    • Description

    • Strategies

    • Resources


For more information
For More Information: University

[email protected]

www.ThinkCulturalHealth.hhs.gov


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