UNIVERSITY CASHIER’S OFFICE

1. UNIVERSITY CASHIER’S OFFICE University of Hawaii – Cashier’s Office 2600 Campus Road, QLCSS Room #105 Honolulu, HI 96822 Phone: (808) 956-7554 (808) 956-8226 Fax: (808) 956-2098

2. RESPONSIBILITIES • Manage student account receivables • Collect, receipt and deposit payments for tuition, fees, deposits, housing and other campus charges. • Reconcile and deposit online payments processed through Banner SIS.

3. RESPONSIBILITIES • Post departmental scholarships for US citizens and Resident Aliens in Banner SIS (Form-26) • Audit and process student refunds for financial aid credit balances, changes in enrollment and student housing. • Receive sealed money bags from departments for transmittal to Bank of Hawaii via armored car.

4. RESPONSIBILITIES • Maintain system tables and business rules for tuition/fee charges in Banner SIS. • Create and maintain Third Party Vendor codes in Banner SIS. • Provide Banner cashier and student AR training and assistance to all campuses. • Administer and maintain payment plans

5. RESPONSIBILITIES • Banner Centralized Collections • Process and record Banner DM’s. • Monitor financial obligation for all student AR. • Mail FO letter (1st, 2nd, and 3rd Final) • No payment, submit to collection agency

6. A8.731 DELINQUENT FINANCIAL OBLIGATIONS • Procedures to collect delinquent financial obligations owed to the University. • Specific notification requirements, appeal process, sanctions imposed and recovery options. • An obligation becomes overdue when payment is not received by the agreed upon date.

7. EXAMPLES OF FINANCIAL OBLIGATIONS • Loan repayments • Tuition and fees • Room and board • Fines (library, parking, service charge for dishonored checks). • Restitution for unreturned, lost damaged or misused University property.

8. DEPT. RESPONSIBILITIES • Student must be notified of delinquent obligation in writing. • University/Department Business Office to place hold on student record. • Impose appropriate sanctions. Students with delinquent financial obligations may not register, request transcripts, or pick up diplomas.

9. DEPT. RESPONSIBILITIES cont. • Appeal process is available. • Hearing officer appointed by the Chancellor at each university campus • Parking and Traffic Fines are provided in Hawaii Administrative Rules Chap 20-12. • Related to student loans (see A8.731 section 9.b.)

10. DEPT. RESPONSIBILITIES cont. • Recovery options include: • reporting delinquent and defaulted amounts to credit bureau; • assignment to collection agency; • tax set off; • legal action.

11. RELEASING DELINQUENT FINANCIAL OBLIGATIONS • All financial obligations must be cleared before imposed sanctions can be removed. • Student must go to the appropriate University/Department Business Office for payment or information on financial obligation. • University/Department Business Office to remove hold from student record when payment is received.

12. PAYMENT METHODS • Cash – In Person only • Check – In Person, mail, on-line • Credit Card (Visa or MC) • On-line only via MyUH Portal • Debit Card • On-line only via MyUH Portal

13. PAYMENT METHODS • Tuition Waivers • Faculty/Staff • Spouses and Domestic Partners of Faculty/Staff members in BU 07, 08, 87, and 88.

14. PAYMENT METHODS • Third Party Contracts and Payments • Institutional (UHCO-1) • Non Institutional (PO, Letter of Authorization, etc.)

15. PAYMENT METHODS • Payment Plan – Available for Fall and Spring Semesters Only. • 4,3,2 month payment plan w/ set payment dates in July, Aug, Sept, Oct for Fall, and Dec, Jan, Feb, March for Spring. • Scheduled payments are automatic. • Pay by e-check, e-savings, or credit/debit card. • $30 non refundable fee to join.

16. Faculty/Staff Tuition Waivers • Eligibility • Must be 50% FTE or more • Must be admitted to the university • Must receive authorization from supervisor • Must register during the late registration period

17. Faculty/Staff Tuition Waivers cont. • Can only be used for regular academic semesters. • Administrative fee charge for SS and Extension • Maximum of 6 credits of tuition and fees • UH employees only – not available to RCUH or UH Foundation employees

18. Faculty/Staff Tuition Waivers cont. • Making Payment • Go to MyUH Portal. • In-person with completed Faculty/Staff Tuition Waiver Form. • Waivers must be turned in no later than the last day of the 50% refund period for the term in which the waiver is being used. Tuition waivers presented after this date will not be processed.

19. Faculty/Staff Tuition Waivers cont. • Faculty/Staff Tuition Waiver for Spouses and Domestic Partners of bargaining units 07, 08, 87, and 88. • Tuition waivers are subject to the same conditions and limitations applicable to faculty, except for those related to employment.

20. Faculty/Staff Tuition Waivers cont. • The taxability of tuition waivers is governed by the Internal Revenue Code (IRC) section 117. • The value of Faculty/Staff, Spouse, and Domestic Partner tuition waivers may be taxable to the employee. • For more detailed information concerning taxability of Faculty/Staff, Spouse, and Domestic Partner tuition waivers, please consult the OHR website at: http://www.hawaii.edu/ohr/docs/forms/waiver.htm

21. Faculty/Staff Tuition Waivers cont. • Spouse/Domestic Partner Waivers – cont. • Must complete a Declaration of Marital Status or Domestic Partnership Form, to be retained at the college/campus level (Personnel Officer) • Must complete a University of Hawaii Faculty/Staff Tuition Waiver Form, submit completed form and copy of Declaration to the University Cashier’s Office.

22. Faculty/Staff Tuition Waivers cont. • Spouse/Domestic Partner Waivers – cont. • Forms may be completed on the MyUH Portal. • Downloadable forms are available on the web through the Office of Human Resources home page, go to ‘HR Documents’, and then select ‘HR Forms’ (http://www.hawaii.edu/ohr/docs/forms/).

23. Miscellaneous Information • 1098T Information • Annual tuition statement provided to students • Mailed to permanent address on file by January 31st of each year. • For more information: www.hawaii.edu/1098T