Satisfaction survey software
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Customer Satisfaction Suvey Software PowerPoint PPT Presentation


Customer Satisfaction Snapshot Want to know where you stand? Let us run a Customer Satisfaction Snapshot. CX Group will send out survey invitations to your customers and will analyze the results, sending you a comprehensive report about where you stand and what your customers think. http://www.cxgroup.co

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Customer Satisfaction Suvey Software

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Satisfaction survey software

Satisfaction Survey Software

Customer Experience Group


Customer satisfaction snapshot

Customer Satisfaction Snapshot

Want to know where you stand? Let us run a Customer Satisfaction Snapshot. CX Group will send out survey invitations to your customers and will analyze the results, sending you a comprehensive report about where you stand and what your customers think.

We can run the analysis with specific objectives in mind (e.g. verifying new product or service approach) or follow specific rating methodologies (e.g. Net Promoter Score). Use Customer Satisfaction Snapshot as a first step toward customer centricity.


Price

Price

Tracked ‘Asset’ or ‘Touchpoint’ (e.g. each outlet, service, product, department)

1 unit – $5002 units – $9003 units – $1,250ever unit thereafter + $300

Feedback Invitations- For each 5,000 invitations $100

Include Online Reputation- $300 per unit

Additional Feedback Channels - $500 per channel


What you get

What you get?

Our consultants will kick off the project with an introductory call.

A number of calls will follow through which we will understand your business and your objectives.

We send out invitations to customer segments and collect feedback data.

We scrape the Internet for additional review data.

Our consultants processes the data and compiles report.

A handover online presentation will be conducted to walk you through the research findings.


Track online reviews

Track Online Reviews


Voice of the customers

Voice of The Customers


What you need to do

What you need to do?

Participate in a 1h introductory call.

Participate in additional call interviews to provide us with information about your business.

Send us a list of all the customers you would like to contact

Be available for an online presentation where results are shared.


Our location

Our Location

North America

2701 S Bayshore Drive, #303

Coral Gables 33133

Florida, United States

T & SMS: +1 (305) 985 5550

http://www.cxgroup.co


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