Cost control and beyond: The CFO’s agenda for corporate travel. Presentation to ITM and Amadeus, 23 October 2008 Jason Sumner, Research Editor, CFO Europe Research Services. Agenda. 1.Key findings 2.Demographics 3.Cost versus quality 4.One view of travel across the business
Cost control and beyond:The CFO’s agenda for corporate travel
Presentation to ITM and Amadeus, 23 October 2008Jason Sumner, Research Editor, CFO Europe Research Services
3.Cost versus quality
4.One view of travel across the business
5.How to impress the CFO
2.CFOs say travel managers should prioritise employee productivity
1.Travel costs can be managed better
3.On the whole, CFOs aren’t yet convinced of the benefits of green travel
5.Travel managers should focus on improving supplier relationships
Automated travel expense reporting systems
Corporate credit cards for travel
Internet travel agencies (consumer sites)
Call centre – live travel agent
Online corporate self-booking tool
In-house travel agency
The value add
Travel services via
Two views of feedback tools
How might environmentally friendly travel benefit your company?
To create better budgets and
To track spending by project or
To negotiate supplier discounts
To identify unauthorised
As the basis for advising
businesses on improving
To identify/select suppliers
The benefits of the single view
Improving traveller security and safety
Driving more environmentally friendly travel policies
Better forecasting of travel costs
Improving T&E expense reporting and reimbursement
Employee productivity in booking travel
Better accuracy of travel data
Creating benchmarks for negotiating deals with suppliers
Effectiveness v importance of increasingleverage with travel suppliers
2.Emphasise integration when proposing new IT
1.Demonstrate immediate and long-term cost savings
3.A single set of travel data helps justify the expenditure
5.Focus on improving supplier relationships
6.Find a way to measure productivity
7.Choose carefully when making green arguments
‘Cost control and beyond’The CFO’s Agenda for Corporate Travel:
Amadeus’ PerspectivesJason LongHead of Global PartnersMultinational Customer GroupAmadeus, Madrid
How many of you have implemented SBTs and/orautomated expense management?
How can technology vendors help?
Cost vs conscience:
When will the balance shift for CFOs?
Tax implications driven by regulation?
Who is your trusted emisions source?
Social Networking: a danger to programme compliance and control or an opportunity to drive cost savings?
Are you focusing on this?
How are you measuring?
How could it be measured?
Ongoing Focus of corporate tools
How would you determine the ‘return on travel’?
Visibility of the value chain: How can this benefit the traveller, TMC & the CFO?
And how can it be closed?
‘savings from travel had been a minimal contributor to cost control programmes’