NASK — RESEARCH AND ACADEMIC COMPUTER NETWORK

2. NASK — RESEARCH ANDACADEMIC COMPUTER NETWORK Collocation at the NASKCollocationand HostingCentre

3. Contents • The collocation service • What are the collocation service benefits? • A description of the Collocation and Hosting Centre • What collocation services does NASK provide? • Why use NASK collocation services?

4. The Collocation Service Collocation NASK customers can install their hardware at the NASK Collocation and Hosting Centre. Collocation services are the lease of infrastructure or installation space in NASK's server room where customers’ equipment can be set up and operated in guaranteed, proper working conditions. Dedicated Hosting NASK also offers dedicated hosting services, i.e. the lease of NASK's own hardware (a physical server) installed at the Collocation and Hosting Centre.

5. What Are the Collocation Service Benefits? (1) • Lower Internet access costs, without having to invest in expensive active hardware (servers or telecommunications equipment) • Lower expenditure on devices that sustain power supplied to telecommunications equipment • Lower service management software costs • Lower costs of training and keeping personnel that supports the organization's own wide area network • Lower costs of employing technical personnel that supervises hardware 24/7/365 • Lower hardware service and maintenance costs

6. What Are the Collocation Service Benefits? (2) • Lower data backup and archiving costs and elimination of expenditure on necessary hardware and software • Ensuring optimized environmental conditions for telecommunications and data equipment • Ensuring physical and data security • Ensuring data transfer rates tailored to the organization's needs • Enabling the transformation of investment costs into operating costs, which leads to tax economies

7. A Description of the NASK Collocation and Hosting Centre • Access Control and Physical Security • Physical Security • Closed-circuit television system • Alarm system • Access control • Environment • Raised floor • Air-conditioning • Power supply • Fire fighting system • Collocation cabinets • Data Transfer • SDH / PDH channels • ATM and FR channels • Internet access

8. What Collocation Services Does NASK Provide? (1) • Collocation • Rackable 19” cabinets up to 42U, 900mm and 1000mm deep • Collocation of standalone servers • Collocation of the customer's own cabinets • Collocation of ¼, ½ or the entire cabinet (lockable) • Administrative Access • Access to collocated devices 4 times a month (4 hours in total), 24/7/365 • Console access from a temporary working room next to the server room. (Customers have a monitor, keyboard and mouse connected to their devices and a computer with access to the Internet) • Data security • Access security and control mechanisms (Access Control List) • Separation of inbound traffic at the LAN switch level(Private VLAN)

9. What Collocation Services Does NASK Provide? (2) • Customer Hardware Handling • Monitoring • www, • ftp, • pop3, • smtp (e-mail), • snmp (management, password required), • icmp (ping). • “Remote hands” • restarting devices, • device startup and shutdown, • cable connection and disconnection, • changing optical discs in drives. • Failure Repair Time • Maximum failure repair time — 8 hours (applies to failures of NASK's infrastructure, in particular: power, air-conditioning, and connection failures). • Failure Notification • e-mail and SMS or • e-mail and fax

10. What Collocation Services Does NASK Provide? (3) • Traffic statistics • Online access on NASK webpages • Daily, weekly and monthly reports • Availability and bandwidth usage reports • Data backup • 4GB for the basic service • More space can be leased as well • Data archiving • On DVD's shipped to the customer

11. Collocation Service Packages BASIC SERVICE • Power outlet: ~230V • Access security and control mechanisms (ACL). Separation of inbound traffic at the LAN switch level (Private VLAN) • Physical access to the Centre: 4 times/month, 24/7/365, 4 hours in total • IP address: 1 IP number • Ethernet (10/100) port: 1 port • Failure notification: e-mail and SMS or e-mail and fax • Monthly bandwidth usage statistics (MRTG) • Monthly hardware network availability reports (www, ftp, pop3, smtp, snmp, icmp) • Remote hands (total: 1h/month): device startup and shutdown, cable connection and disconnection, changing optical disks in drives • Failure repair time — max. 8 h • Data backup storage space: 4GB CHARGES INCLUDED IN THE COLLOCATION SERVICE PRICE

12. Collocation Service Packages

13. Collocation Service Prices — Additional Services

14. Why Use NASK Collocation Services? • Compliant with the highest physical security and environmental industry standards • Redundant systems(data transfer, power, air-conditioning, backup) • High-grade transmission equipment that ensures uninterrupted availability • Options to collocate up to 42U devices; ¼, ½ or entire cabinets; standalone servers or customer's cabinets • Trained, competent personnel • 7/24/365 access to the Centre

15. Why Use NASK Collocation Services? • An extensive range of added, customized services • Customer equipment monitoring with automatic e-mail, text (SMS), and fax notification • A broad range of services included in the standard price • A choice of individual services or service packages • A choice of data transfer pricing models (for the guaranteed bandwidth or transferred data) • Competitive collocation service prices

16. Collocation at NASK