STRATEGIC ALIGNMENT MATURITY. SIM FAIRFIELD-WESTCHESTER. DR. JERRY LUFTMAN STEVENS INSTITUTE OF TECHNOLOGY [email protected] 2/20/03. AGENDA. WHAT IS STRATEGIC ALIGNMENT? 2. WHY IS IT TAKING SO LONG TO ADDRESS? HOW MATURE IS YOUR IT-BUSINESS ALIGNMENT?.
WHAT IS STRATEGIC ALIGNMENT?
2. WHY IS IT TAKING SO LONG TO ADDRESS?
HOW MATURE IS YOUR IT-BUSINESS ALIGNMENT?
168 Better links to customers and suppliers
163 Enhancing corporate-wide processes
151 Aligning IT and business goals
126 Lowering costs of technology
72 Increasing user competence
70 Enabling/enhancing e-business and e-commerce
61 Data security / privacy
56 Implementing new technologies (e.g., wireless)
* CEO Responses
TOP 3 ARE IT BUSINESS ALIGNMENT ISSUES
Ref : Conference Board
Organization Concerns Rankings and your company in the next year?
Ref: Robert Gray, Anil Gulati - Western New England College
Average weighted score (10 = max) and your company in the next year?
Top 10 IS Management Priorities, 2002
Delivering value, cut costs
Fix security and business continuity
Strategizing for IS/business linkage
Providing leadership and guidance for the board/executive
Demonstrating business value of IS
Developing leadership and behavioral competencies in the IS senior mgmt. team
Reducing total IT costs
Strengthening program/project prioritization and management
Tightening security and privacy safeguards
Developing e-enabling IT architectures
Attracting, nurturing and sustaining IS resources
Reducing IT complexity
IT is an equal agenda item in your company’s strategy and planning sessions
Ref : CIO and Boston-based consultancy ICEX
Product strategy planning sessions
Corporate executives were asked:
Which subjects are included in your formal business strategy?
SOURCE: CUTTER CONSORTIUM, ARLINGTON, MASS.
What is the role of IT at your company ? planning sessions
Manager of key data, communications, hardware, and software
Vital utility, like electricity
Tool for improving business-process efficiency
Resource for creating new business processes
Instrument for cutting costs within the company
Core part of decision-making team that sets overall strategy
Responsible primarily for technology maintenance
Cost Center and drain on corporate resources
Note: Multiple responses allowed
% of respondents
Ref: Optimize Research
WHAT IS STRATEGIC ALIGNMENT??? planning sessions
External planning sessions
Where is the Value From IT Investments?
Every business is an information business.
Information is the glue that holds value chains & organizations together.
A New Perspective planning sessions
Investments in Business Change!!!
Business Outcome: planning sessions
Value Management Framework
BUSINESS planning sessionsBusiness Strategy
The Strategic Alignment Model
LONG LIST ABOUT SYMPTOMS OF ALIGNMENT PROBLEMS
WHY IS IT TAKING SO LONG TO ADDRESS??? planning sessions
There is no “silver bullet”… planning sessions
It takes a combination of “things” to make it a success!!!
Customercentric, planning sessions
Leverage Core CSFs
& Learning Hierarchy
CRM, SCM, & K
via Semantic Web
HOW MATURE IS YOUR planning sessions
Climbing the Strategic Alignment Maturity Model planning sessions
LEVEL 3 Established process
LEVEL 2 Committed Process
LEVEL 1 Initial Process
IT BUSINESS ALIGNMENT MATURITY CRITERIA
- Functional Organization
Level 5 planning sessions
Level 5Strategic AlignmentMaturitySummary
IT IS NOT JUST THE LEVEL OF planning sessions