Our experience with online student feedback
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Our Experience with Online Student Feedback. Adel Abunawass Will Lloyd Edwin Rudolph Department of Computer Science State University of West Georgia {adel,wlloyd,[email protected] http://adel.cs.westga.edu/acmmidsoutheast04/. Motivation. Know thoughts/input of stakeholders

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Our Experience with Online Student Feedback

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Our experience with online student feedback

Our Experience with Online Student Feedback

Adel Abunawass

Will Lloyd

Edwin Rudolph

Department of Computer Science

State University of West Georgia{adel,wlloyd,[email protected]

http://adel.cs.westga.edu/acmmidsoutheast04/


Motivation

Motivation

  • Know thoughts/input of stakeholders

  • Collect/store data with minimum cost

  • Quick reaction time to critical issues

  • Documentation for assessment

  • Documentation for specific program needs

  • Curiosity!


Instruments

Instruments

  • Surveys:

    • Undergraduate

    • Graduate

    • Capstone

    • Exit Interview

    • Alumni

    • Employers

  • Students Evaluation of Instructions

    • SEI

  • Additional Surveys as requested/needed

    • CS 1 / 2

  • Interactive Blog

    • CS Blog


Systems

Systems

  • Free and open-source software

  • phpESP: PHP Easy Survey Package

    • Easy to use web UI for survey creation, management, and reporting

    • Data can be exported (i.e., Excel) or queried (MySQL)

  • bBlog

    • Simple blog system written in PHP using MySQL

  • Integrated with:

    • Moodle: A Free, Open-Source Course Management System for Online Learning

    • COMPASS: Our CS Assessment Project


Our experience

Our Experience

  • We gather feedback via:

    • Various Surveys

    • Course Assessment

    • Blog

  • We formulate discussion points for blogging

  • Faculty review and make recommendations

  • Department takes appropriate actions

  • Overall, it has been very positive, helpful, valuable, and less intrusive…


Conclusions

Conclusions

  • Be wise, easy tools are seductive

  • Too much information is not always good

  • Keep your questionnaires/requests clear, short, & focused

  • Keep your eyes on the prize- deal with important & critical issues first

  • Useful documentation for programmatic needs

  • Must supplement formal assessment methods

  • Just because you know something is broken, that does not mean you know how to fix it- take time to think through the issue & develop an appropriate solution…


References

References

  • phpESP: PHP Easy Survey Package

    • http://phpesp.sourceforge.net/

  • bBlog

    • http://www.bblog.com/

  • COMPASS: Computer Science Assessment

    • http://compass.cs.westga.edu

  • Moodle: A Free, Open-Source Course Management System for Online Learning

    • http://moodle.org/


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