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Our Experience with Online Student Feedback. Adel Abunawass Will Lloyd Edwin Rudolph Department of Computer Science State University of West Georgia {adel,wlloyd,erudolph}@westga.edu http://adel.cs.westga.edu/acmmidsoutheast04/. Motivation. Know thoughts/input of stakeholders

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our experience with online student feedback

Our Experience with Online Student Feedback

Adel Abunawass

Will Lloyd

Edwin Rudolph

Department of Computer Science

State University of West Georgia{adel,wlloyd,erudolph}@westga.edu

http://adel.cs.westga.edu/acmmidsoutheast04/

motivation
Motivation
  • Know thoughts/input of stakeholders
  • Collect/store data with minimum cost
  • Quick reaction time to critical issues
  • Documentation for assessment
  • Documentation for specific program needs
  • Curiosity!
instruments
Instruments
  • Surveys:
    • Undergraduate
    • Graduate
    • Capstone
    • Exit Interview
    • Alumni
    • Employers
  • Students Evaluation of Instructions
    • SEI
  • Additional Surveys as requested/needed
    • CS 1 / 2
  • Interactive Blog
    • CS Blog
systems
Systems
  • Free and open-source software
  • phpESP: PHP Easy Survey Package
    • Easy to use web UI for survey creation, management, and reporting
    • Data can be exported (i.e., Excel) or queried (MySQL)
  • bBlog
    • Simple blog system written in PHP using MySQL
  • Integrated with:
    • Moodle: A Free, Open-Source Course Management System for Online Learning
    • COMPASS: Our CS Assessment Project
our experience
Our Experience
  • We gather feedback via:
    • Various Surveys
    • Course Assessment
    • Blog
  • We formulate discussion points for blogging
  • Faculty review and make recommendations
  • Department takes appropriate actions
  • Overall, it has been very positive, helpful, valuable, and less intrusive…
conclusions
Conclusions
  • Be wise, easy tools are seductive
  • Too much information is not always good
  • Keep your questionnaires/requests clear, short, & focused
  • Keep your eyes on the prize- deal with important & critical issues first
  • Useful documentation for programmatic needs
  • Must supplement formal assessment methods
  • Just because you know something is broken, that does not mean you know how to fix it- take time to think through the issue & develop an appropriate solution…
references
References
  • phpESP: PHP Easy Survey Package
    • http://phpesp.sourceforge.net/
  • bBlog
    • http://www.bblog.com/
  • COMPASS: Computer Science Assessment
    • http://compass.cs.westga.edu
  • Moodle: A Free, Open-Source Course Management System for Online Learning
    • http://moodle.org/
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