Interviewing Techniques. Goals. Discuss the steps involved in the interviewing process. Discuss ways to create a comfortable environment during interviews. Provide examples on probing, clarifying, and other issues involved in the interview process. Before you dial.
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2.Salant P, Dillman D. Chapter 8: Setting your survey in motion and getting it done. In: How to conduct your own survey. New York, NY: John Wiley and Sons, Inc;1994:137-170.