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Technology that Enhances Student Engagement, Retention and Support

Technology that Enhances Student Engagement, Retention and Support. Universities Represented. Session Overview. Campus/Individual reflections Exploration of ConnectYard Multi-institutional viewpoints and uses of ConnectYard Product implications for higher education. ConnectYard.

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Technology that Enhances Student Engagement, Retention and Support

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  1. Technology that Enhances Student Engagement, Retention and Support

  2. Universities Represented

  3. Session Overview • Campus/Individual reflections • Exploration of ConnectYard • Multi-institutional viewpoints and uses of ConnectYard • Product implications for higher education

  4. ConnectYard

  5. Millennials Value

  6. Teaching Philosophy • Teacher is a coach, facilitator and collaborator • Student is a builder and doer • The classroom is a brick and click • space • Pedagogical strategies are multi- • channel and multimedia-based

  7. Connecting, Communicating, Community-building

  8. Sample Assignment #1 Learning Objective: Demonstrate understanding of nonverbal cues in the communication process. Activity: Quiz question – Application of theory/concept learned Examine your surroundings. Identify one nonverbal concept discussed in class. Send me the concept name along with the description of the example you identified via Email, Text, or Twitter.

  9. Sample Assignment #2 Learning Objective: Demonstrate appropriate message construction for selected channel. Activity/Application: Using each of the communication channels provided by CY, craft an event announcement for our Senior Seminar II Presentations. The messages must be different and channel appropriate. Send me your completed message using Email, Facebook, Text, or Twitter.

  10. Debra Greene – Director, Academic Support Services • Areas of responsibility include: • TRIO program – grant funded • Retention Services – support for at-risk students • Vocational Support Services • Students in CTE program (Career & Tech Ed) • Perkins Program • Learning Assistance Center (Largest area of responsibility) • Tutoring, Computer, & Adaptive Labs • Over 100 peer and professional tutors • Face-to-face group tutoring - credit subjects • Serves ~1400 students (14% of the student body) • Limited tutoring space due to 40% increase in enrollment since Fall 2009

  11. Institutional Challenges • Responding to Middle States - expand online tutoring • Building on a previous tutoring program • Finding a cost-effective, alternative for online tutoring using current tutors • Responding to the technological needs of students • Building a sense of community around students forming natural study and social groups

  12. Online Tutoring Program and ConnectYard • Provide online tutoring in 4 courses (BIO 101& 107, ENGL 121 & Math 070) with 5 tutors • Marketed to faculty and students requesting tutoring in selected subjects • Tutors responded to student questions (posted, real time) • Notifications to promote workshops and events

  13. Student Engagement • Approximately 17% of students participated • exposed to notifications • answered questions for other students • explored archives for answers to questions • posted questions to tutors (7%) • Students reported that they like using their phones to interact with tutors • In Fall 2012 we begin • Tweeting study/tutoring tips • Posting video of study skills workshops • Creating tutor/student FAQ’s for class yards • Online evaluation forms for students to rate their experience

  14. Higher Education Implications

  15. Pedagogical Implications

  16. Suggestions for Using CY

  17. Technology that Enhances Student Engagement, Retention and Support

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