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Customer Experience enhancement

Strativity is comprised exclusively of Customer Experience experts—each a recognized thought leader in our field and singularly focused on supporting, transforming and growing our clients’ businesses.

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Customer Experience enhancement

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  1. Welcome To Strativity Let's transform your customer experience into profits Strativity transforms Customer Experience insight into real-world action, offering corporations and brands the tools, training and thought leadership they need to become fully customer centric.

  2. About We succeed when our clients succeed Driving a new era of customer centricity Every business wants happy customers. But Customer Experience Management is more than just satisfaction ratings and ticket resolution times. It’s about building long-term loyalty, sustained revenue streams, brand advocacy, and personal engagement with customers. For over a decade, Strativity Group has led dozens of organizations around the world into a new era of customer-centricity. We take a disciplined, holistic approach to Customer Experience Management and foster deep, profound cultural changes that support both the journey of a customer and the profitability of a business. We are expert analysts, insightful strategists, and action-oriented consultants, all focused on a single objective: building businesses by creating new value for customers, promoting excellence in customer interactions, and fostering a lasting commitment to exceptional customer experiences.

  3. Where can we start? ➜ Customer Journey Mapping ➜ Employee Engagement ➜ Innovate Customer Experience ➜ Building the Business Case ➜ Education and Cultural Transformation ➜ Upgrade Voice of Customer ➜ CX Business-to-Business

  4. Our Contact Details UK 399 Silbury BoulevardMilton KeynesMK9 2AH+ 44 1908 303715info@strativity.com United States 401 Hackensack Avenue8th FloorHackensack, NJ 07601+1 201 808 8500info@strativity.com Canada 9 John Martin CrescentSuite 200Millgrove, ON L0R 1V0+1 647 499 8538wayne@strativity.com Australia Level 20, Tower AThe Zenith Centre821 Pacific HighwayChatswood, NSW 2067+61 2 8448 8171info@strativity.com.au

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