Improvements in HiSPA/SIRA/ HiPath 4000 Expert Access for new SWRM

1. Improvements in HiSPA/SIRA/HiPath 4000 Expert Accessfor new SWRM

2. Software Supply Chain with new SWRM

3. Improvements in Service tools for new SW Release Management (1) • All Software Components delivered by SEN follow a uniform • Software Versioning based on a standardized data structure • adapted to ITIL (IT Infrastructure Library). • New Product Item Number, e.g.P30252-B4400-S1-19 (V2.0 R11.0.0) • New SWVersion, e.g.V2.0 R11.0.6 • New SWS V4.0 Download Portal • New SIRA/HiSPA/HiPath 4000 Expert Access releases supporting new SWRM • Newhandling for SWT for HiPath 4000 with new SWRM (manual download), if HiSPA will not be used. • New SW Provisioning (PRISMA) and Delivery (SWS) Process forDevelopment

4. Improvements in Service tools for new SW Release Management (2) • Advantage of SW Update with HiSPA • Scheduled job handling Setting of transfer time, activation time or immediately transfer and activation • SW update for a multiple number of devicesA SW update job up to 100 devices can be created. • One User Interface for different supported HiPath products • The RSE use one User Interface for handling SW update jobs for different HiPath products and applications.

5. Improvements in Service tools for new SW Release Management (3) • HiSPA supported HiPath Products and Applications • HiPath 4000 V1.0, 2.0, 3.0 and 4.0 (SESAP not necessary) • HiPath 4000 Manager V1.0, 2.0, 3.0 (SESAP not necessary) • HiPath 3000 (SESAP not necessary) • HiPath Applications in combination with SESAP (Xpressions, ProCenter, etc.)actual List of supported HiPath products and applications find in Backup slides

6. Many tools for SW Update

7. HiSPA provides SW Update

8. Improved User Interface for Sira • SIRA EqE – Device Properties – Product Version • Product Item Number field – PINComWin and HiSPA wil update the PIN field during a connetion to the device automatically. • Installed Versions field In this field the installed Version of the device will be displayed. • Note fieldDescribes the schedule update version.

9. Improved User Interface for HiSPA HiSPA New Dialog in HiSPA

10. … R-SWS  „ ‚ ƒ Update HiSPA Observer HiPathApplication SW-Update for HiPath Application • At transfer time the SW-update will be transferred from R-SWS to SESAP server on customer site automatically. WTS/HiSPA • HiSPA Assistant will transfer SW-update to HiPath Application at destination node. ISA • SW-update will be activated at HiPath Application at defined time. HTS • New inventory data will be transferred to HiSPA Assistant automatically. Customer Site SESAP Server HiSPA Assistant • Inventory data will be updated in SIRA DB after next connectivity. PSE. Intelligent Net Working

11. Backup Backup

12. Introduction • This slides shows the different steps for remote SW Update with HiSPA.The procedure starts after release of RTPatch KV in SWS Server. • Each HiSPA certified HiPath Product or Application can be updated with this procedure. • HiSPA is composed by 3 different parts : HiSPA Assistant, Observer and Manager • HiSPA “Assistant” is the software part providing diagnostics, inventory management as well as software supply functions. It is installed on the SESAP Server (Serviceability Platform for Service) HiSPA Manager • HiSPA “Observer” is a software agent that is installed on each HiPath Application PC/Server • HiSPA “Manager” is the part installed in the Remote Clearing Centre of Siemens that able technical engineers to realise a process controlled software update from remote. HiSPA Assistant HiSPA Observer PSE. Intelligent Net Working

13. New Delta package available • Remote Service Engineer (RSE) gets Notification about new Delta package of HiPath Application. This Delta package is available on R-SWS. • RSE has to know, which devices have to be updated. PSE. Intelligent Net Working

14. Searching Device • RSE is searching in SIRA EQE to find customers with HiPath Application (one or several customers). • RSE select Application(s), which has to be updated and transfer it to HiSPA Manager with context menu. PSE. Intelligent Net Working

15. Preparation of SW-Transfer and Activation • RSE select Device in HiSPA Manager and choose “Software Transfer” PSE. Intelligent Net Working

16. Selection of new Delta Package • RSE select new Delta Package from R-SWS for Device. PSE. Intelligent Net Working

17. Selection of transfer and activation time • RSE select Schedule in context menu PSE. Intelligent Net Working

18. Definition of transfer and activation time • RSE defines transfer and activation time. PSE. Intelligent Net Working

19. Start SW-Update • RSE choose “Start” option in context menu for starting the SW Supply process via HiSPA PSE. Intelligent Net Working

20. Improvements in Service tools for new SW Release Management (3) • HiPath Licence Management ( CLA 1.0, CLM 1.0) • HiPath DLS  1.0 • HiPath Hospitality Service Cent. V2.0 (basic, business, prof) • HiPath ProCenter 5.1 / 6.0 (Agile) / 6.5 / 7.0 • HiPath IPService 3.0 / 4.0 • HiPath IPVoiceView 4.96 • CAP 1.0+ / 2.0 • HiPath QoS Management 1.0 • QoS Data Collection - QCU V1.0 / V2.0 • HiPath Wireless Manager 2.0 • HiPath SESAP V1.0 • HiSPA Assistant V1.0 • Xpression V3.0 / V5.0 • Hicom 150 H / Office • HiPath 4000 V1.0 / V2.0 / V3.0 • HiPath 4000 Manager V1.0 / V2.0 / V3.0 V3.1 • HiPath 4000 Assistant V1.0 / V2.0 / V3.0

21. Improvements in Service tools for new SW Release Management (3) • HiPath 5000 V7.0 • CAP V3.0 (Windows und Linux) • Xpression V5.0 • HiPath ComAssistant V1.0 • HiPath 8000 V1.0 (Admin-server Windows) • HiPath 8000 Integrated Services (Linux) • ComAssistant V2.0 • ComAssistant S V1.0 (Hipath 8000) • Access Point 1120 V5.0 • Access Point 1120 V5.1 • DS-Win V3.0 • BLF-Win V3.0 • HiPath Hotel Standard V4.1 • HiPath Wireless Manager • HiPath Trading V3.0