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Working with the Local Community to Tackle Graffiti

Working with the Local Community to Tackle Graffiti. Love Lewisham Nigel Tyrell Head of Environment London Borough of Lewisham. Working with the Local Community to Tackle Graffiti. Educating the public and raising awareness through innovative initiatives and projects

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Working with the Local Community to Tackle Graffiti

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  1. Working with the Local Community to Tackle Graffiti Love Lewisham Nigel Tyrell Head of Environment London Borough of Lewisham

  2. Working with the Local Community to Tackle Graffiti • Educating the public and raising awareness through innovative initiatives and projects • Role technology can play in combating environmental crime • “Love Lewisham” – successes and lessons learnt • Making savings and working more efficiently

  3. Community Action

  4. Campaigns Graffiti Busters • 120 residents trained to remove graffiti • Given ‘Graffiti Buster’ Kits • 36 Neighbourhood Action Teams • Regular ‘Graffiti Buster’ days

  5. ‘My Street Makeovers’

  6. Campaigns • Getting the Mayor on the telly and in the papers!

  7. ‘Shop a Yob’

  8. ‘Shop a Yob’

  9. Campaigns • Local Celebrities help to publicise fight against graffiti

  10. Campaigns • Local schools take part in refuse-truck poster competition

  11. Campaigns • Businesses targeted for high-level graffiti

  12. Campaigns • Councillors take part in ‘Graffiti Challenge Day’

  13. Campaigns • NTL/Virgin Media fund proactive graffiti removal work

  14. Love Lewisham • Started in 2004 (as Cam2Web, internal pilot) • Launched to public in 2005 • New Statesman ‘New Media’ Award 2006 • LGC Awards 2007 • Highly Commended • MJ Awards June 2008 • Finalists in 2 Categories

  15. Simple and effective

  16. Love Lewisham • Ability to show "before" and "after" pictures • Staff can demonstrate what has been achieved • Councillors and citizens can see that a problem has been dealt with

  17. Love Lewisham Benefits • Environmental issues are now far easier to report. • More staff report problems - fewer issues to irritate residents • Open resident/Member engagement • Our response is public and accountable

  18. Practical Partnerships

  19. Cross-service collaboration

  20. Bloggers

  21. Councillors

  22. Love Lewisham Results • Dramatic improvement in the time taken to remove graffiti • From 2.78 days in 2003 (before ‘Love Lewisham’) to 0.50 days to complete now

  23. Love Lewisham Results • In the same period the number of graffiti removal jobs reported has trebled. • The resources to do the job stayed the same.

  24. Resident Endorsement Resident Satisfaction

  25. Love Lewisham Results • Reports of graffiti have fallen by about 30% this year. • Metres removed and the number of jobs has also fallen. • Less graffiti has been observed from our own monitoring, down from 18% (05/06) to 9.43% this year • Independent monitoring (EnCams) shows a similar trend, down from 16% last year to 9.3% this year.

  26. Resident Endorsement • Resident satisfaction with the Council’s street cleaning services (BV89) has leapt from the lower quartile to the upper quartile since the scheme was introduced.

  27. Now: Meet in Our Space

  28. Aim: Meet in Shared Space

  29. Working with the Local Community to Tackle Graffiti nigel.tyrell@lewisham.gov.uk Blog: http://www.nigeltyrell.com

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