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Influence, Power & Politics: An Organizational Survival Kit

Influence, Power & Politics: An Organizational Survival Kit. Dann, Logan, Rachel, Zach & Lance TEAM OPUS INC. Overview. Influencing Others Social Power and Empowerment Organizational Politics and Impression Management. Influencing Others. Influence Tactics Influence Outcomes

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Influence, Power & Politics: An Organizational Survival Kit

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  1. Influence, Power & Politics:An Organizational Survival Kit Dann, Logan, Rachel, Zach & Lance TEAM OPUS INC.

  2. Overview • Influencing Others • Social Power and Empowerment • Organizational Politics and Impression Management

  3. Influencing Others • Influence Tactics • Influence Outcomes • Making Strategic Allies

  4. Influence Tactics • Rational Persuasion • Inspirational Appeals • Consultation • Integration • Personal Appeals • Exchange • Coalition Tactics • Pressure • Legitimating Tactics

  5. Influence Outcomes • Commitment – Enthusiastically Agrees • Compliance – Grudgingly Complies • Resistance – Refuses to Help

  6. Making Strategic Allies • Mutual Respect • Openness • Trust • Mutual Benefit

  7. Social Power and Empowerment • 5 Bases of Power • Employee Empowerment • Making Empowerment Work

  8. Definitions for Power • Reciprocity: Widespread belief that people should be paid back for their positive and negative acts • Social Power: Ability to get things done with human, information and material resources

  9. 5 Bases of Power • Reward Power - Rewards • Coercive Power - Punishment • Legitimate Power - Authority • Expert Power - Knowledge • Referent Power - Respect

  10. Empowerment • Def: Sharing varying degrees of power with lower-level employees to better serve the customer

  11. Making Empowerment Work • Share Information • Create Autonomy through Structure • Let Teams become the Hierarchy

  12. Organizational Politics and Impression Management • Def: Org Politics & Coalition • Political Behavior • Impression Management

  13. Definitions: • Organizational Politics: Intension enhancement of self-interest • Coalition: Temporary groupings of people who actively pursue a single issue

  14. Political Behavior • Uncertainty: • Unclear Objectives • Vague Performance Measures • Ill-defined Decision Processes • Strong Individual or Group Competition • Any Type of Change

  15. Political Behavior Tactics: • Attacking or Blaming Others • Using Information • Creating a Favorable Image • Developing a Base for Support • Praising Others (integration) • Forming Power Coalitions • Associating with Influential People • Creating Obligations (reciprocity)

  16. Impression Management • Def: Getting others to see us in a certain manner • Good Impressions: Get what you want • Bad Impressions: Avoiding more work

  17. Summary • Influencing Others • Social Power and Empowerment • Organizational Politics and Impression Management

  18. Questions?

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