Workforce New York

1. Workforce New York George E. Pataki, Governor

2. BEFORE WE GET STARTED Please take a moment and turn off the ringer on your cell phones and pagers.

3. Equal Opportunity Is The Law It is against the law for the NYS DOL, as a recipient of federal funds, to discriminate on the basis of race, color, religion, sex, national origin, age, disability, political affiliation or belief. If you think you have been subjected to discrimination, you may file a complaint. You must file within 180 days. Please refer to your U I Claimant Information booklet for complete information and details on how to register a complaint.

4. Rights To protect your rights to benefits, please refer to the Claimant Information Booklet.

5. WHAT YOU MUST DO TO LOOK FOR WORK WHILE RECEIVING BENEFITS • You must search for suitable employment and contact employers each week you are claiming benefits. • We recommend that your work search activity include at least one contact with One-Stop Resource Room staff every 8 weeks. • Your work search record must contain a dated, detailed list of all job contacts. • Failure to make an active search for work may also affect your continued eligibility for benefits.

6. Remember… • ALWAYS REPORT ON TIME FOR YOUR APPOINTMENTS. • IF YOU MUST MISS AN APPOINTMENT, REPORT AS SOON AS POSSIBLE THEREAFTER. • KEEP US INFORMED OF CHANGES IN YOUR ADDRESS, TELEPHONE NUMBER, AND EMPLOYMENT STATUS.

7. Unemployment Insurance Claim Information… including when payment was authorized, can be obtained on-line at www.labor.state.ny.us For claim specific information contact the Telephone Claims Center (TCC) @ 1 (888) 209-8124 7

8. Tel-Service Line To claim benefits, or to inquire about the status of payments, call your local tel-service line at: [(area code) phone-number ] Certify Sunday through Saturday for the Previous week. You can also certify for benefits on our web site: www.labor.state.ny.us 8

9. Reemployment Services Include • Job matching • Access to a wide range of services in our Resource Room • Workshops • Veteran’s Services

10. Reemployment begins with a complete application that includes: • Detailed work history • Skill words • Occupational history Your complete application is matched against…

11. Employers are always looking for the right person to do the job. Unlike other job banks, your resume is only made available to registered employers authorized by the Department of Labor. If you have an e-mail address, check the box “Post My Resume as Confidential” and you control how much personal information is shared.

12. Job Opportunities Job orders are received daily • In a variety of occupations and industries • Full time and part time • Permanent and temporary • Available apprenticeship opportunities • Careers in government

13. Job Matching Begins With A Complete Application, Job Opportunities, Job Referral, And ends with… REEMPLOYMENT

14. Remember… You may receive letters, phone calls, or e-mails advising you about prospective jobs. FAILURE TO RESPOND MAY RESULT IN THE DELAY OR LOSS OF YOUR UNEMPLOYMENT BENEFITS.

15. After the Meeting • Immediately following this meeting you will complete an application form with one of our career counselors • As part of the process of qualifying for our services, a math and a reading test may be administered at some point in the future • These tests are administered to identify individuals who can benefit from remedial services and to assess proficiency levels • In addition to our testing services, one of our counselors will interview you individually to determine how we can best serve you

16. Town of Hempstead Department of Occupational Resources (DOOR) • DOOR is a municipal department of the Town of Hempstead. • DOOR administers federally funded grants that benefit employers and jobseekers. • These grants are administered under the auspices of the U.S. and New York State Departments of Labor

17. HempsteadWorks • Working in partnership with several organizations, the Town of Hempstead has created a single system through which customers can access a variety of services • This “One-Stop System” is called “HempsteadWorks” • It includes a full service career center within the Hempstead Executive Plaza, along with centers in other locations which are linked through our computer network

18. Vision Our vision for the future is one of unprecedented economic prosperity, growth and opportunity for businesses and citizens, along with realization of the highest quality of life attainable.

19. Mission Statement • Ensure that skilled workers are available to employers • Help jobseekers to find work • Foster economic development

20. Core Services Eligibility Requirements for Adults and Dislocated Workers • Individuals must be age 18 over and meet the requirements the WIA category of service they are applying for (see categories below) and provide the required documentation

21. Core Services Eligibility Documentation for Adults • Proof of Age • Legal to Work in the U.S. • Selective Service Registration for Males Born on or after 1/1/60

22. Core Services Eligibility Documentation for Dislocated Workers • Proof of Age • Legal to Work in the U.S. • Selective Service Registration for Males Born on or after 1/1/60 Proof of dislocated worker status • Proof of Unemployment Insurance Benefits eligibility, if applicable

23. Core Services • Initial Assessment • Career Counseling • Labor market information • Job listings • Career Workshop Series • Job Placement Assistance • Consumer reports on training vendors • Reports on the performance of the One-Stop system • Information regarding Unemployment Insurance Benefits, including the process for filing claims and answers to inquiries regarding existing claims

24. Core Services (continued) • Information regarding education, training, employment and tax credit programs •  Referral to local supportive services • Use of a “Resource Room,” that includes personal computers, job banks, a career library, photocopier, fax machine, telephone banks, etc.

25. Intensive Services • Information regarding education, training, employment and tax credit programs • Referral to local supportive services • Use of a “Resource Room,” that includes personal computers, job banks, a career library, photocopier, fax machine, telephone banks, etc. • In order to participate in our Expanded Career Workshop Series (CWS) or to apply for Training Vouchers, individuals must participate in Option Two

26. Intensive Services Self-Sufficiency Eligibility Documentation for Adults and Dislocated Workers • Proof of Address • Proof of Family Size and Income • Public Assistance Award Letter, if applicable • Proof wage earned from Dislocated Worker Qualifying Job and current wage (if applicable)

27. Intensive Services • Assessment of skill levels and service needs through diagnostic testing and in-depth interviews • Development of an Individual Employment Plan • Expanded Career Workshop Series to develop pre-vocational skills

28. Intensive Services Criteria • Unemployed and are unable to obtain employment through WIA Core Services; and • Determined by DOOR to be in need of WIA Intensive Services in order to obtain employment; or • Employed, but determined by DOOR to be in need of WIA Intensive Services in order to obtain or retain employment that allows for “self-sufficiency.”

29. Training Services Criteria WIA Training Services may be provided by DOOR, based upon the availability of funding, to Town of Hempstead/City of Long Beach residents, age 18 and over, who both qualify for and require assistance beyond WIA Core and Intensive Services and who meet federal and state guidelines for the categories described below: • Adult needing to obtain self-sufficiency • Dislocated Worker

30. Training Services • Occupational Skills Training •  On-The-Job Training •  Workplace Training/Cooperative Education •  Skill Upgrading and Retraining •  Entrepreneurial Training •  Non-Traditional Training •  Job Readiness Training •  Adult Education and Literacy (combined with the above training services); and •  Customized Training

31. Youth Services Criteria  (a)Age 14 through 21 (b)Low income, as defined in WIA Sec. 101 (25); and (c)Within one or more of the following categories: 1. Deficient in basic literacy skills 2. School Dropout 3. Homeless, runaway, or foster child; 4. Pregnant or parenting; 5. Offender; or 6. An individual (including a youth with a disability) who requires additional assistance to complete an education program, or to secure and hold employment.

32. Youth Services • Objective assessment •  Development of an individual service strategy •  Tutoring •  Study skills training •  Alternative school • Summer employment linked to academic and occupational learning •  Work experience •  Internship

33. Youth Services (continued) • Occupational skill training •  Leadership development activities •  Community service •  Peer centered activities •  Supportive services •  Adult mentoring •  Follow-up services •  Guidance and counseling •  Drug and alcohol abuse counseling; and •  Referral

34. Career Center Contact Information HempsteadWorks Career Center c/o Town of Hempstead Department of Occupational Resources Hempstead Executive Plaza 50 Clinton Street, Suite 400 Hempstead, New York 11550 Phone: (516) 485-5000 Fax: (516) 485-5009 TTY: 1-800-662-1220 www.hempsteadworks.com 9:00 A.M. – 4:45 P.M. (Mon. through Fri.)

35. Resource Room We encourage you to use our Resource Room where you will find one or more of the following services: • Computers • Telephones • Fax Service • Copiers • Resource Library • Resume Software • Career Exploration • Internet Access

36. One-Stop Partners • Abilities, Inc. • City of Long Beach Office of Youth and Family Services • Economic Opportunity Commission of Nassau County • Education and Assistance Corporation • Goodwill Industries of Greater New York and Northern New Jersey, Inc. • Job Corps • Nassau Community College • National Council On The Aging, Inc. • New York State Department of Labor Division of Employment Services • New York State Education Department Vocational and Educational Services for Individuals with Disabilities • New York State Education Department Workforce Investment Act Title II, Adult Education and Family Literacy Act Network • The Paxen Group, Inc. • Town of Hempstead Department of Occupational Resources • Town of Hempstead Housing Authority

37. Veteran's Services Are available for all qualified veterans and their spouses. Please ask to speak with a Veterans’ Representative for details or call Charles Anatra at 516-485-5000, ext. 1162 or Peter Paftinos at (516) 485-5000, ext. 1199 37

38. Important Contact Numbers for Veterans • VETERANS ADMINISTRATION REGIONAL OFFICE, 245 West Houston Street, NY, NY 10014, 1-800-827-1000. – For filing of service connected disability claims or seeking medical benefits. • NORTHPORT VETERANS HOSPITAL, 79 Middleville Rd., Northport, NY , 631-261-4400. –To secure VA Medical ID card for those eligible. –To receive medical care for those eligible. • DISABLED AMERICAN VETERANS, 212-807-3157 245 W. Houston St., Room 204, NYC 10014 –Provides free assistance to ALL veterans filing disability claims with the Veterans Administration.

39. Visit our websites at: www.labor.state.ny.us www.workforcenewyork.com/li www.hempsteadworks.com for... • JobZone • Job Bank • HightechNY • Job Fair Events 39

43. Workforce Development Suitewww.workforcenewyork.org/wdsuite • SKILL WORDS • JOB TITLE • EDUCATION, OR • JOB ORDER NUMBER WD Suite allows you to search local or statewide job openings by: It can be used on networks or shared drives and can even be downloaded to your home computer 43

44. Employment Consultation Follow-up Services • You may receive notification requesting you to report so we can review your work search strategies and provide, if needed, follow-up services. • Please bring your work search record, as well as your resume, a photo id and your social security card with you each time you report to the office. • Failure to report may result in the delay or loss of your benefits. 44

45. ARE YOUR COMPUTER SKILLS UP TO DATE? • IS YOUR RESUME GETTING A RESPONSE? • DO YOU GET INTERVIEWS, BUT NOT THE JOB? • DO YOU NEED A MORE CREATIVE APPROACH TO • YOUR JOB SEARCH? • Register for our FREE services-- • We can help you!!

46. Registered Services • Career Development and Job Readiness Training Workshops • Job matching • Career Exploration • Microsoft Office Computer Training • E-Learning

47. SEND US YOUR BACK TO WORK CARD! • Let us know when you go back to work. • We’ll even pay the postage! • Return the card so we can update our records. 47

48. Commissioner Linda Angello nysdol@labor.state.ny.us If you liked our services ….please tell your friends. If you didn’t ….please tell us how we can serve you better. 48

49. On behalf of Workforce New York and HempsteadWorks we thank you and we wish you success in your career search! 49