BENCHMARKING. Presented by: Beth B. Risinger CEO/Executive Director. Packer Valley Chapter Whirlwind Educational Conference & Tradeshow. Benchmarking Can Be Exciting!.
Presented by: Beth B. Risinger
Packer Valley Chapter Whirlwind Educational Conference & Tradeshow
During this comprehensive seminar on Benchmarking, each attendee will learn how to develop a plan, collect the appropriate data, analyze the data and finally, adapt and implement the entire process. You will leave this seminar with a great deal of knowledge while feeling energized and ready to evaluate competitive facilities.
Benchmark: 1. A surveyor’s mark…that has a known position and altitude: benchmarks are used as reference points in determining other altitudes…2. A standard or point of reference in measuring or judging quality, value, etc.
-Webster’s New Universal Unabridged Dictionary
Changes in industry environment
Reviewing processes for improvement
Raising the standard
Premier is another benchmarking service that many hospitals participate in…usually your finance officer (CFO) is the person handling this area. Ask them to provide you with a list of best practice hospitals. Premier will usually give you a name and contact number for peer/like members.
Please close your workbook
1. Benchmarking is:
A. Continuous Process
B. Done only once
C. Done every 10 years
2. When selecting a team go to:
A. Frontline Staff
C. All levels of the organization
3. Three Key Performance Factors are:
4. To collect information; name two tools:
5. The key to benchmarking is to measure productivity.
6. When benchmarking, the team does not have to worry about
7. Once your benchmarking results are complete, what do you do next?
1. Dance the “jig”
2. Implement them
3. Print them
8. Should you do the benchmarking process by yourself?
9. There are companies that do benchmarking. Name one.
How many angels can dance on the head of a pin?