Capability Cliff Notes Series PHEP Capability 3—Emergency Operations Coordination

1. Capability Cliff Notes SeriesPHEP Capability 3—Emergency Operations Coordination What Is It And How Will We Measure It?

2. Learning Objectives • Become familiar with Capability Functions • Become familiar with Tasks that complete the Functions • Understand how these Functions and Tasks are measured or may be measured in the future (Performance Measures)

3. Emergency Operations Coordination • Emergency operations coordination for healthcare is the ability of healthcare organizations to work with incident management at the Emergency Operations Center or with on-scene incident management to coordinate information and resource allocation for healthcare organizations. • How can health departments assist healthcare organizations to coordinate their activities in emergency operations?

4. Emergency Operations Coordination Functions What Can Healthcare Coalitions Do to Help Healthcare Organizations Coordinate Their Emergency Operations? • Assist healthcare organizations be represented and coordinate with emergency operations. • Assess and notify stakeholders of healthcare delivery status. • Support healthcare response efforts through coordination of resources. • Demobilize and evaluate healthcare operations.

5. Healthcare Coalitions’ Roles • It is understood that while some healthcare coalitions take an active role in healthcare operations, others are in support and coordination positions only. • All tasks can be read or adjusted to account for coalitions’ coordination rather than direct actions.

6. Capabilities and Measures Resources The presentation will be an overview of what the functions and tasks mean, linked to the performance measures. Please note that since the capabilities PDF document has come out, more performance measures have been developed. If performance measures have come out since the creation of the capabilities document below, they have been included in these tutorials following their function slide, even if the PDF lists that there are no measures. For functions that still have no measures, questions for health departments to begin thinking about measures have been included instead. For exact lists of the capabilities and performance measures, and data collected for the measures, documents can be found at these links: For Capabilities, Functions, and Tasks • http://www.phe.gov/Preparedness/planning/hpp/reports/Documents/capabilities.pdf For Performance Measures http://www.phe.gov/Preparedness/planning/evaluation/Documents/hpp-coag.pdf

7. Function 1: Healthcare organization multi-agency representation and coordination with emergency operations Tasks: What can healthcare coalitions do to assist healthcare organizations to coordinate emergency operations? • Help healthcare organizations to identify their process for representation to local and state emergency operations during an incident response.

8. Function 1 Measurement How does ASPR measure if healthcare coalitions have assisted healthcare organizations in emergency operations coordination and in defining their representation? Percent of HCCs that use an integrated Incident Command Structure (ICS) to coordinate operations and sharing of critical resources among HCC organizations (including emergency management and public health) during disasters • Numerator: Number of HCCs that use an integrated incident command system to coordinate operations and share critical resources among coalition organizations during disasters. • Denominator: Number of HCCs identified by awardees Target is 100%. All data elements must be answered ‘yes’ for an HCC to count in the numerator. Specific data elements that were included in the measure can be found at this link on pgs 26-27: http://www.phe.gov/Preparedness/planning/evaluation/Documents/hpp-coag.pdf

9. Function 2: Assess and notify stakeholders of healthcare delivery status Tasks: How can health departments help healthcare organizations assess and communicate their ability to deliver healthcare? • During an incident, set up processes to communicate with local incident management about the operational status and resource needs of healthcare organizations. • During an incident, set up processes to communicate with healthcare organizations about the status of the incident and of healthcare delivery in the community. • During an incident, set up processes to provide relevant and timely healthcare messages to the community and other stakeholders through a Joint Information System (JIS).

10. Function 2 Measurement How does ASPR measure if healthcare coalitions have assisted healthcare organizations in emergency operations coordination and in defining their representation? Percent of HCCs that use an integrated Incident Command Structure (ICS) to coordinate operations and sharing of critical resources among HCC organizations (including emergency management and public health) during disasters • Numerator: Number of HCCs that use an integrated incident command system to coordinate operations and share critical resources among coalition organizations during disasters. • Denominator: Number of HCCs identified by awardees Target is 100%. All data elements must be answered ‘yes’ for an HCC to count in the numerator. Specific data elements that were included in the measure can be found at this link on pgs 26-27: http://www.phe.gov/Preparedness/planning/evaluation/Documents/hpp-coag.pdf

11. Function 3: Support healthcare response efforts through coordination of resources Tasks: How can healthcare coalitions assist healthcare organizations in coordinating resources? • Assist local and state incident management to identify resource gaps and allocate available resources for healthcare organizations, when requested during a response. • Coordinate or assist with allocation of resources among the healthcare organizations, and coordinate with emergency management and other response partners.

12. Function 3 Measurement How does ASPR measure if healthcare coalitions have assisted healthcare organizations in emergency operations coordination and in defining their representation? Percent of HCCs that use an integrated Incident Command Structure (ICS) to coordinate operations and sharing of critical resources among HCC organizations (including emergency management and public health) during disasters • Numerator: Number of HCCs that use an integrated incident command system to coordinate operations and share critical resources among coalition organizations during disasters. • Denominator: Number of HCCs identified by awardees Target is 100%. All data elements must be answered ‘yes’ for an HCC to count in the numerator. Specific data elements that were included in the measure can be found at this link on pgs 26-27: http://www.phe.gov/Preparedness/planning/evaluation/Documents/hpp-coag.pdf

13. Function 3 Measurement How does ASPR measure if health departments have assisted healthcare organizations in emergency operations coordination and in defining their representation? Percent of HCCs that use an integrated Incident Command Structure (ICS) to coordinate operations and sharing of critical resources among HCC organizations (including emergency management and public health) during disasters • Numerator: Number of HCCs that use an integrated incident command system to coordinate operations and share critical resources among coalition organizations during disasters. • Denominator: Number of HCCs identified by awardees Target is 100%. All data elements must be answered ‘yes’ for an HCC to count in the numerator. Specific data elements that were included in the measure can be found at this link on pgs 26-27: http://www.phe.gov/Preparedness/planning/evaluation/Documents/hpp-coag.pdf

14. Function 4: Demobilize and evaluate healthcare operations Tasks: How can healthcare coalitions assist in healthcare demobilization and evaluation? • Develop a process to assist healthcare organizations with the return of shared healthcare resources to their the normal state of operations. • Assist in evaluation to identify and implement corrective actions that provide best practices of healthcare preparedness and delivery during response.

15. Function 4 Measurement How does ASPR measure if health departments have assisted healthcare organizations in emergency operations coordination and in defining their representation? Percent of HCCs that use an integrated Incident Command Structure (ICS) to coordinate operations and sharing of critical resources among HCC organizations (including emergency management and public health) during disasters • Numerator: Number of HCCs that use an integrated incident command system to coordinate operations and share critical resources among coalition organizations during disasters. • Denominator: Number of HCCs identified by awardees Target is 100%. All data elements must be answered ‘yes’ for an HCC to count in the numerator. Specific data elements that were included in the measure can be found at this link on pgs 26-27: http://www.phe.gov/Preparedness/planning/evaluation/Documents/hpp-coag.pdf

16. Questions? Please contact: Rachel Coles Program Evaluator--CDPHE 303-692-2764 rachel.coles@state.co.us