Knowledge-intensive services as a business support instrument
This presentation is the property of its rightful owner.
Sponsored Links
1 / 10

Plan of the presentation Scoping the issue Examples of services PowerPoint PPT Presentation


  • 79 Views
  • Uploaded on
  • Presentation posted in: General

Knowledge-intensive services as a business support instrument Elżbieta Książek , Poznan Science and Technology Park TAFTIE Expert session “Innovation-oriented ecosystems” September 10, 2014, Gdynia, Poland. Plan of the presentation Scoping the issue Examples of services

Download Presentation

Plan of the presentation Scoping the issue Examples of services

An Image/Link below is provided (as is) to download presentation

Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author.While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server.


- - - - - - - - - - - - - - - - - - - - - - - - - - E N D - - - - - - - - - - - - - - - - - - - - - - - - - -

Presentation Transcript


Plan of the presentation scoping the issue examples of services

Knowledge-intensive services as a business support instrumentElżbietaKsiążek, Poznan Science and Technology Park TAFTIE Expert session “Innovation-oriented ecosystems”September 10, 2014, Gdynia, Poland


Plan of the presentation scoping the issue examples of services

Plan of the presentation

  • Scoping the issue

  • Examples of services

  • Challenges for service providers and innovation agencies

  • Any other information


Plan of the presentation scoping the issue examples of services

Scoping the issue

  • „Knowledge intensive business services - services that rely heavily upon professional knowledge….”

  • „generate original knowledge, or fuse, "package" or translate knowledge resources from other sources” (I. Miles)

  • in-depth interaction between supplier and user – mutual learning

    • Make important sector of economy

    • Influence innovation of the client

  • KIS as a business support instrument:

  • Services that support innovation in a company

  • Provided with a public mission – aim to change the economy in a desiredway (e.g. companies’ behaviour, structure of the economy)

  • May be financed (part-financed) from public sources

  • High addedvalueinnovationsupport services


Plan of the presentation scoping the issue examples of services

High added value innovation support services – what are they?

  • IP advice – IPR strategies, patent landscape, commercialisation path

  • Technology and market intelligence (e.g. technology watch)

  • Technology transfer

  • Innovative ideas generation

  • Market strategies for innovative products, incl. internationalisation

  • Innovation management techniques introduction: innovation strategies, knowledge management in companies, design management, project management, benchmarking etc.

  • Investment readiness


Plan of the presentation scoping the issue examples of services

High addedvalueinnovationsupport services in „RIS3 SUPPORT SERVICE ECO-SYSTEM”

Source: Christian Saublens, EURADA


Plan of the presentation scoping the issue examples of services

Experiences of Poznan Science and Technology Park

  • Market opportunityanalysis

  • Patent landscapeanalysis

  • IPR strategypreparation

  • Commercialisationpath development

  • Innovation management audit

  • Innovationstrategypreparation

  • Generation of innovativeideas

  • Keyissues:

  • Skilled team

  • Service model and tools development

  • Poordemandof companies – yes, ifthereissome part-financing


Plan of the presentation scoping the issue examples of services

Challenges for service providers

  • Skilled, knowledgeble HR

  • Access to expertise

  • Development and retaining know-how

  • Development of tools and methods - costly

  • Difficulties to sell the service - companiesare not keen to ask for the service, but theyare happy oncetheyreceiveit

  • How to keep the service if public fundingends


Plan of the presentation scoping the issue examples of services

Challenges to innovationagencies

  • Whatcompaniesreallyneed?

  • Isitenoughthatcompaniesuse the support?

  • Whois the target group?

  • Whatresultisexpected? At whatcost? How to followit?

  • Supply istaken for granted – isitenoughthataccess for SMEsisprovided?

  • Too manyproviders?

  • When to stop support?

  • Innovationsupportpyramid

  • Source: Christian Saublens, EURADA


Plan of the presentation scoping the issue examples of services

Company perspective (?)

  • Why do I needit?

  • What do I get from it?

  • How much I need to invest?

  • Where do I go (italllooks the same)?


Plan of the presentation scoping the issue examples of services

Thankyou for yourattention

  • ElżbietaKsiążekPoznan Science and Technology Parkul. Rubież 4661-612 Poznań, Polandtel. +48 61 8279 740fax. + 48 61 8279 741e-mail: [email protected]://www.ppnt.poznan.pl


  • Login