Mobility management in iowa
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Mobility Management in Iowa. Presentation to Iowa Transportation Commission May 8, 2012. Introductions. Kristin Haar, Office of Public Transit Compliance and Training Officer Iowa Transportation Coordination Council Chair. Angie O’Brien, Statewide Mobility Manager.

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Mobility Management in Iowa

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Mobility management in iowa

Mobility Management in Iowa

Presentation to Iowa Transportation Commission

May 8, 2012


Introductions

Introductions

  • Kristin Haar, Office of Public Transit

    • Compliance and Training Officer

    • Iowa Transportation Coordination Council Chair

  • Angie O’Brien, Statewide Mobility Manager


Mobility management defined

Mobility management, defined

  • From the Community Transportation Association of America, mobility management is:

    • …innovation in transportation service and coordination.

    • …local and regional solutions to fit community needs and visions.

    • …assisting transportation-challenged populations -- youth, people with disabilities, older people and people with low incomes -- to get where they need to go so they can live fruitful lives in their communities.

    • …easy information and referral to assist individuals in learning about and accessing community and regional transportation services.

    • …a shared table of transportation providers, planners, and community stakeholders to collaborate, plan, implement and maintain a family of transportation services.


Mobility management defined1

Mobility management, defined

  • From FTA C 9045.1, mobility management:

    • Consists of short-range planning and management activities and projects for improving coordination among public transportation and other transportation service providers carried out by a recipient or subrecipient through an agreement entered into with a person, including a government entity, under 49 U.S.C. Chapter 53 (other than Section 5309). Mobility management does not include operating public transportation services.


Mobility management funding

Mobility management funding

  • New Freedom, from FTA C 9045.1:

    • The New Freedom Program is intended to fill the gaps between human service and public transportation services previously available and to facilitate the integration of individuals with disabilities into the workforce and full participation in the community.

    • Projects go ‘beyond the ADA.’

    • Competitive application process.

    • Considered a capital project, able to be funded with 80% federal/20% local monies.


Mobility management funding1

Mobility management funding

  • Job Access Reverse Commute, from FTA C 9050.1:

    • The goal of the JARC program is to improve access to transportation services to employment and employment related activities for welfare recipients and eligible low-income individuals and to transport residents of urbanized areas and nonurbanized areas to suburban employment opportunities.

    • Competitive application process.

    • Considered a capital project, able to be funded with 80% federal/20% local monies.


Iowa transportation coordination council

Iowa Transportation Coordination Council

  • First known as the Ad Hoc Interagency Advisory Committee, the Iowa Transportation Coordination Council (ITCC) was created in 1992 with original members including the Iowa Department of Transportation, the Iowa Department of Human Services, and the Iowa Department of Elder Affairs. 

  • The ITCC was formed in response to Iowa’s1976 first-in-the-nation coordination law.


Iowa transportation coordination council1

Iowa Transportation Coordination Council

  • Mission: Provide statewide leadership on transportation coordination to improve the mobility of Iowans.

  • Vision: Access to transportation for all Iowans.

  • Membership today includes:

    • AARP Iowa, American Cancer Society, Iowa Department of Education, Iowa Department on Aging, Iowa Department of Human Services, Iowa Workforce Development, Iowa Department of Public Health, Iowa Division of Vocational Rehabilitation Services, Iowa League of Cities, United Ways of Iowa, Iowa Public Transit Association, Iowa’s MPOs/RPAs, Iowa Mobility Manager’s Network, TMS Management Group and United We Ride.


Iowa transportation coordination council2

Iowa Transportation Coordination Council

  • Goal of 8 mobility coordinators statewide by July 2013.

  • Ultimate goal will be topic of discussion at May 9 ITCC meeting.

  • The ITCC views mobility coordinators as part of their strategy to solve transportation access and coordination issues.


Passenger transportation plans

Passenger Transportation Plans

  • The Passenger Transportation Plan process (PTP) for Iowa’s MPOs and RPAs is designed to promote joint, coordinated passenger transportation planning programs that further the development of the local and regional public transportation systems.

  • The PTPs are an Iowa creation which incorporate federal requirements for coordinated planning, as well as addressing needs-based justification for passenger transportation projects.


Passenger transportation plans continued

Passenger Transportation Plans, continued

  • Goals:

    1. Improve transportation services to Iowans

    2. Increase passenger transportation coordination

    3. Create awareness of unmet needs

    4. Develop new working partnerships

    5. Assist decision makers, advocates, and consumers in understanding the range of transportation options available

    6. Develop justification for future passenger transportation investments

    7. Save dollars and eliminate overlapping of services


Planning ahead 2040 draft

Planning Ahead 2040 draft

  • Public prioritization of public transit investment actions:

    • Under efficiency, “Encourage increased coordination between transit agencies, human service organizations, and school districts” was the highest rated priority with 21.19%

    • Under quality of life, the highest rated priority was “Focus on public transit’s role to improve economy and overcome mobility barriers” with 26.78%


Mobility coordinators

Mobility coordinators

  • Offer a higher level of service for those needing assistance in navigating a community’s transportation options – most commonly the transportation disadvantaged.

  • Know transportation options available to get a person from point A to point Z.

  • Know funding resources available and qualifications to assist a person in obtaining transportation services.


Iowa mobility coordinators

Iowa mobility coordinators

  • Angie O’Brien ~ Statewide Mobility Manager

  • Cindy Johnson ~ Regional Travel Navigator (Region 2)

  • Bridget Bartlett ~ Mobility Coordinator (Region 8)

  • Jeremy Johnson-Miller ~ Rural Central Iowa Mobility Coordinator (Region 11)

  • Michelle Huseman ~ Mobility Coordinator (Dubuque Urban)

  • Lee Myers ~ Mobility Coordinator (Omaha/Council Bluffs)

  • Craig Hanner ~ Polk County Mobility Coordinator


Statewide mobility manager

Statewide mobility manager

  • Angie O’Brien, Statewide Mobility Manager.

  • Position created through a partnership with Iowa Association of Regional Councils and PeopleRides (Region 6, Marshalltown).

  • Only statewide mobility manager in the nation.


Statewide mobility manager continued

Statewide mobility manager, continued

  • Works with transit and planning agencies in the state to set up their own mobility management positions.

  • Speaks to various local and statewide groups about services available and mobility management.

  • Assists individuals navigate transportation options in areas not currently served by a mobility coordinator.


Success stories

Success stories

  • Rural Central Iowa Mobility Coordinator, Jeremy Johnson-Miller

    • Elderly woman from Newton with a medical appointment in Des Moines was unable to pay the $10 fare on HIRTA’s weekly Newton to Des Moines shuttle. The mobility coordinator had recently made a connection with ISU Extension in Newton, who has a volunteer driver program, costing the client nothing to ride. So, the mobility coordinator made arrangements for ISU Extension to call the woman, and she was able to get to Des Moines for her appointment.


Success stories1

Success stories

  • Rural Central Iowa Mobility Coordinator, continued

    • Willowbrook Adult Day Center in Newton was looking to make connections and expand into Pella, but did not have a day program there, and therefore needed to get clients to Newton twice a week. The mobility coordinator was able to work with HIRTA’s subcontractor in Pella to meet the Jasper County subcontractor halfway to get the clients to the day program. Willowbrook was thrilled to be able to get the seniors out of the house and into a program where they can socialize with others.


Success stories2

Success stories

  • Region 2 Regional Travel Navigator, Cindy Johnson

    • Mason City resident with medical appointments in Iowa City and Fort Dodge, but unable to pay the fare. The travel navigator was able to refer the woman to a local program that provided financial assistance to cover her fare so she could keep her medical appointments.


Success stories3

Success stories

  • Region 8 Mobility Coordinator, Bridget Bartlett

    • The mobility coordinator learned from a public transit driver about a passenger who had kidney failure, was visually impaired, and used a wheelchair. The driver was concerned about the person being home alone. The mobility coordinator visited the dialysis center to express the concerns. The dialysis center nurse was grateful to learn of the concerns and was able to express them in an intervention to encourage the passenger-patient to get assistance.


Next steps

Next steps

  • Identify, with the help of the ITCC, the goal number of mobility coordinators in Iowa.

  • Work with the transit agencies to make these positions self sustaining.

  • Create performance measures from which the success of the positions can be assessed and evaluated.


Thank you

Thank you

Questions?


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