Information Sharing Index

1. Information Sharing Index Pete James Project Director IS Index Project DfES 20 Jan 2006

2. Agenda • Introduction and Purpose • What is the “IS Index” and where does it fit? • How is the Index going to work (and how will it help you and yours?) • The experience of a Local Authority Trailblazer – Peter Chester • The Big Issues (have we captured them all?) • Funding, timing, governance, accountability, security, quality • What happens next? • Implementation Planning: discussion

3. Introduction & Purpose • A ‘Mission Critical’ project • Index Announcement – 8th December • Ministerial letter to all Directors of Children’s Services in England • Project needs Executive buy-in and commitment – DCSs, PCT CXs and other key local agencies… • Describe key aspects of the Index establishment and operation… • Pre-Deployment advice and support needs testing… • Your feedback will inform our Implementation Planning…

4. Information Sharing (IS) Index • A tool to help Practitioners to accurately identify: • the Child or Young Person before them • if they are receiving universal services • which other Practitioners are (or have been) involved with the child • that another Practitioner has information to share, has undertaken an assessment or is taking action with regard to the Child • The requirements and solution structures are being shaped by: • Learnings from Trailblazer Local Authorities • Extensive consultation with other relevant stakeholders • Policy & Regulatory framework • Public and cross-government consultation

5. Index Project: part of ECM:CfC ECM Programmes Key Index Capabilities CiP Target Outcomes Outcomes for Children CiP Projects Protection Stay Safe Services Better Targeted to Needs Change in Practice Build Capacity Verify the Identity of a Child Sure Start Youth Support Achieve potential Be Healthy Fewer Children Missing Univ. Services Identify where Services NOT being delivered Integrated Working Safeguarding Enjoy & Achieve Earlier Ident. of Needs & Intervention Identify Practitioner(s) Involved Information- Sharing INDEX Extended Schools Make Positive Contribution Service Experience less stressful for CYP&F View Indicators of Info/action/CAF Children’s NSF Children’s Trust Economic Well-being CYP requiring Addit’l Services are protected Statistics for Policy & Management “Respect”

6. How can Practitioners comply with all initiatives?... ECM Programmes Key Index Capabilities CiP Target Outcomes Outcomes for Children CiP Projects Protection Stay Safe Services Better Targeted to Needs Change in Practice Build Capacity Verify the Identity of a Child Sure Start Youth Support Achieve potential Be Healthy Fewer Children Missing Univ. Services Identify where Services NOT being delivered Integrated Working Safeguarding Enjoy & Achieve Earlier Ident. of Needs & Intervention Identify Practitioner(s) Involved Information- Sharing INDEX Extended Schools Make Positive Contribution Service Experience less stressful for CYP&F View Indicators of Info/action/CAF Children’s NSF Children’s Trust Economic Well-being CYP requiring Addit’l Services are protected Statistics for Policy & Management “Respect” Follow the common processes…….

7. Change in Practice (CiP) service processes Needs Mgt Service planning Monitor/coordinate Preparation Discussion Delivery Close involvement

8. CiP initiatives fit with processes Needs Mgt Service planning IS Index Monitor/coordinate IS Index Lead Prof Multi-agency working Preparation Discussion Delivery Close involvement eCAF ICS eCAF IS Index

9. MI MI Close involvement, CAF Query Index Query Index Record involvement Record CAF Record involvement Using the Index Needs Mgt Service planning Monitor/coordinate Awareness / preparation Assessment Service delivery Closure ID child Find others to contact

10. IS Index Functions • Locate record & identify a child • View child’s record • Manage data • Manage data sourcing • Manage user access • Management Information

11. DWP Data flows • Description: • All data about children is held centrally in 150 database partitions • Central system processes data • Local Authorities manage their own data • National data supplied centrally • Users connect to central system 150 database partitions Central ID mgt

12. LA 1 data LA 2 data LA 3 data LA 4 data LA 5 data LA 6 data What does Index comprise? NATIONAL LOCAL Social services Social services DWP NHS Social services Education Education Education Data supply Data file handler Connexions Connexions Connexions Web services Education Education Education Social services Social services Social services Education Education NHS Web server Practitioner access

13. Summary of data sources NHS DWP Local Authority Systems Voluntary sector Other 25 Young people receiving additional services NRUC Home Office Connex- ions Schools 18 All children in England ONS 0 ‘Universal’ data sources Supplementary data sources We need many sources to get coverage, accuracy & completeness

14. Index Looks like next release of Practitioners’ own system What will the IS Index look like? Case system Name: Johnny Smith Address: 23 Acacia Ave Details: Johnny comes from a broken home & is a victim of bullying in school • Other practitioners: • Fred Jones, GP • 01234 567890 IS Index

15. Practitioners reached X cost of change Case Mgt System changes – a pragmatic view 70 – 90%

16. Bichard CiP Technology Landscape Business support NRWS ICS eCAF IS Index Child identity management Common components Practitioner registration Federated identity mgt Infrastructure GC exchange GC register CJIT GG N3 GSX

17. Top 6 Questions / Issues • Funding provision… • Operational Governance… • Accountability… • Security… • Quality… • Implementation timing…

18. Big Issues (1): Funding • How much? • What for? • Will it be enough? • When do I get it? • How visible will it be? • etc…

19. data source deploys changes to provides service to LA Manage data, users IS Index Central Organisation Operate Index, help, change, manage data supply Trains, connects accreditation, training, MI provides service to children's workforce DfES organisations sets policy, finance, commissions change Big Issues (2): Governance

20. Data source ~ Observed discrepancies LA changes matching Reported to LA X Data source LA liaises with sources about data problems Big Issues (3): Accountabilities for data IS Index matching LA Responsible for the records of children in their area

21. Big Issues (4): Security • Access limited to those who have: • Had their ‘need’ established • Been CRB-checked • Received training • Role-based access controls • Hide “sensitive” children; • Hide sensitive practitioner involvements from all but essential staff; • Allow normal access controls to be overridden with safeguards; • Audit of all overrides • Mechanisms to prevent trawling, including: • ensure child address not visible until enough data supplied to identify child uniquely, • audit ALL accesses to records • repeated access to records of children not assigned flagging up a security alert

22. Big Issues (5): Data Quality • Data kept minimal • Choose data sources to maximise coverage, completeness, currency, accuracy and verification of data • Automated data feeds – do not ask people to remember or add work • Data quality reports • Clear accountabilities…..

23. Data Quality - accountabilities Practitioner with modified CMS Practitioner Records data on CMS as part of normal process – onus is on good practice Case Mgt System Automaticallyextracts data and supplies to IS Index LA ISA Administrator Picks up discrepancies, errors, liaises with sources to correct Central team Liaises with national sources to correct discrepancies, errors Practitioner without modified CMS Practitioner Records dataon IS Index via browser or mediated access – new process LA ISA Administrator Picks up discrepancies, errors, liaises with sources to correct Central team Liaises with national sources to correct discrepancies, errors

24. Big Issues (6): Timing Iterative design/build Build Index data Data management roll-out Practitioner access roll-out