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Dr. Iris Berdrow. Bentley College, Harvard Summer School. Monday July 30 th Agenda. Hand In Briefs Check In Lincoln Electric Review last week Facilitators & Barriers to Innovation Leadership Organizational Culture Wrap Up Group reps see Mike Harrison. Lincoln Electric.

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dr iris berdrow

Dr. Iris Berdrow

Bentley College, Harvard Summer School

monday july 30 th agenda
Monday July 30th Agenda
  • Hand In Briefs
  • Check In
  • Lincoln Electric
  • Review last week
  • Facilitators & Barriers to Innovation
    • Leadership
    • Organizational Culture
  • Wrap Up
  • Group reps see Mike Harrison
lincoln electric
Lincoln Electric
  • Group discussion of questions
  • Why has Lincoln electric been so consistently successful?
  • Why has Lincoln\'s system worked so well in some locations, but not others?
  • What is the difference between incentives and motivation?
  • What should Lincoln do in Indonesia? Why?
what is the main issue
What is the main issue?
  • Should Mike Gillespie, President of Lincoln Electric’s Asia Region, invest in a new factory in Indonesia.
  • Should he consider transferring Lincoln’s unique incentive system of management to such an operation.
what are the elements of lincoln electric s unique incentive system
What are the elements of Lincoln Electric’s unique incentive system?
  • Piecework
  • Bonuses
  • Guaranteed employment
what is lincoln s international expansion history and experience
What is Lincoln’s international expansion history and experience?
  • Up to 1986: United States, Canada, Australia & France; successful ventures.
  • 1986 to 1992: Japan, Germany, Ireland, Italy, Netherlands, Norway, Spain, UK, Brazil, Mexico, Venezuela.
  • 1993 – 1994: Close Japan, Germany, Brazil & Venezuela due to poor performance.
  • 1996: New CEO, new expansion strategy – Latin America and Asia.
discussion
Discussion
  • Why has Lincoln electric been so consistently successful?
  • Why has system worked well in some locations but not others?
  • What is the difference between incentives and motivation?
  • What should Lincoln do in Indonesia? Why?
key points
Key Points
  • Direct labor represents a small percentage of manufacturing cost. Approximately 70% of manufacturing cost is materials (commodity steel products) over which Lincoln has little control.
  • Incentive system drives front-line workers to look for entrepreneurial innovations that can leverage equipment and operating processes. They operate standard machines at 2-3 times manufacturer’s rated capacity and develop own proprietary equipment. Therefore, knowledge and skill is a key competitive advantage.
slide9
KSF is people and culture which attracts self-motivated entrepreneur willing to work long and hard for exceptional pay.
  • Strong values – belief in individuals, principle of rewards based on performance, egalitarian environment.
  • Management by walking around (MBWA)
slide10
Overseas companies lack strong link between Lincoln’s strategy and organization model, and the self-selected employees motivated by incentive-system.
  • Hands-off operation style failed to acculture companies to Lincoln’s strategy.
slide11

Success depends not so much on the external, cultural and political environment as on the ability to recruit individuals who fit the company’s values and system.

last week in summary
Last Week in summary

Regulatory

Economic

Political

Social

Cultural

MARKET

Innovating

Innovation

Competitive advantage

ORGANIZATION

COMPETITION

Return via the market

CONTEXT

today s readings
Today’s Readings:
  • Freeing Managers to Innovate. Bellmann & Schaffer
  • The failure tolerant leader. Farson & Keyes.
  • How to Kill Creativity. Amabile.
  • Inspiring Innovation. Wynette.
  • Coaching innovation: an interview with Intuit\'s Bill Campbell. Mendonca & Sneader.
  • Infusing innovation into corporate culture. Price.
facilitators of innovation
Leadership

Vision

Champion

Tolerance for failure

People

Values

Norms

Skills & Competencies

Management Practices

Knowledge

Capture

Creation

Disemination

Slack Resources

Financial

Time

Space

Facilitators of Innovation
barriers to innovation
Barriers to innovation
  • Mindset
    • Not-invented-here vs. Nothing-is-invented-here
  • Shortage of resources
  • High internal barriers
    • Organizational bureaucracy
  • Lack of motivation
what did we learn
What did we learn?
  • Model of Week 1
  • Lincoln Electric Lessons
  • Facilitators & Barriers to innovation
  • Group Reps meet with Mike Harrison
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