Soren Kaplan iCohere

1. NMC Summer Conference Social Computing: Trends, Tools & Tricks of the Trade Larry Johnson New Media Consortium Soren Kaplan iCohere

2. Social Computing Defined Social computing is the application of technology to mediate social interaction and collaboration. These technology enabled interactions foster high-quality and efficient communication that results in knowledge sharing, collaborative learning, and collective decision-making. A variety of tools should be used to ensure effective communication, and social computing strategies need to be carefully constructed to fit the needs of the group or community involved.

3. Key Trends in Social Computing • Work is becoming more distributed • Broadband use is growing much faster than expected • Social computing and knowledge sharing are increasingly seen as communication strategies • The “comfort level” with the basic tools is very high • Reductions in travel have increased the readiness to consider new forms of meeting and collaborating

4. Breakout Discussion (Pairs) • Describe a time in which a breakthrough in communication, collaboration or learning occurred as a result of “social computing? • What were the enablers that allowed this high quality technology-mediated interaction to occur? • Interview each other for three minutes each. Be prepared to share one story and the enablers with the group.

5. A Brief Illustration

6. Tacit Knowledge 70% • How things really get done • Difficult to capture, codify and deliver through discrete learning objects and traditional training • Can be captured and formalized via Learning Communities Tacit vs. Explicit Knowledge 30% Explicit Knowledge • Books & tutorials • Facts, procedures, processes, guidelines • Formal instruction and training Source: Peter Henschel, “Understanding and Winning the Never-Ending Search for Talent,” 2001

7. Context Group WBTs CBTs Content LCMS LMS Learning Objects Individual A Skewed Emphasis

8. Communities of Practice Types of Collaborative Communities Task Oriented Relationship Oriented Learning Learning Communities Project Communities Action Affinity Networks Affiliation Practice Source: Peter Bartlett, HP Soren Kaplan, iCohere

9. Social Computing & Collaborative Learning • Social computing involves 1:1 and group interactions that occur via the internet. Social computing enables collaborative learning by: • Bridging content and context • Encouraging focused interactions • Building on formal knowledge • Capturing informal knowledge • Recognizing best practices • Connecting learning to action

10. Case Western Reserve University Global Research Project – Business as an Agent of World Benefit

11. BAWB Research Focus • Business has become… the most powerful institution on the planet. The dominant institution in any society needs to take responsibility for the whole. Every decision that is made, every action taken has to be viewed in the light of, in the context of, that kind of responsibility… Business is the only mechanism on the planet today powerful enough to produce the changes necessary to reverse global environmental and social degradation. Willis Harmon Futurist Former President of the Institute of Noetic Sciences

12. soren ******

27. North American Simulation & Gaming Association Four-Day International Online Conference

33. The Pachyderm 2.0 Project An international collaboration between museums, universities, government, and industry to build an open-source authoring platform

34. Taking Pachyderm out of the museum … The NMC, in partnership with its creator, SFMOMA, is adapting Pachyderm for more widespread use An international project team of 5 NMC universities, 5 museums, and a coalition of library partners is making Pachyderm open-source The IMLS has provided financial support to the effort, known as the Pachyderm 2.0 project

35. Project Leads NMC: The New Media Consortium San Francisco Museum of Modern Art University Partners Case Western Reserve University Center for Distributed Learning (California State University) University of Calgary (Canada) Northwestern University University of Arizona Museum Partners Berkeley Art Museum Cleveland Museum of Art Fine Arts Museums of San Francisco Metropolitan Museum of Art San Francisco Museum of Modern Art Project Partners

36. Project Goals Create a new, open source authoring environment based on SFMOMA’s Pachyderm Identify essential interoperability standards and specifications for the new tool Develop new pedagogical templates for university needs Develop at least 20 major new learning experiences Give the tool away royalty-free to not-for-profit museums, universities, and libraries Overarching goal Bring together the metadata and content management expertise of the library community, the technological expertise of NMC’s university community, and the informal learning expertise of leading museums to create an open-source authoring tool faculty and curators can easily use to create engaging learning experiences

37. First-Year Collaborative Teams Key Requirements TeamLou Zweier, CSU CDL Library Specs & Standards TeamM. Claire Stewart, Northwestern Rick Rinehart, Berkeley Art Museum Metadata & Interoperability TeamMike Mattson, University of Calgary Programming TeamMichelle LaMar, CSU CDL User Interface & Skins TeamTom Hapgood, Arizona Templates & Pedagogy TeamWendy Shapiro, Case Western The work of the project is being conducted by cross-sector collaborative teams working at a distance Click here to see the detailed plan of work

38. Technologies & Tools

40. The Pachyderm 2.0 Project An international collaboration between museums, universities, government, and industry to build an open-source authoring platform

41. Technologies & Tools Collaboration Tools Pachyblog Pachylist Breeze Live Audio Bridge Presentation Tools PachyDVD PowerPoint Slides MSOMA Content Pachyblog Document Archives Threaded Discussions Essential Links Email Connections RSS Updates A range of tools and resources are available to project teams & institutions to help partners collaborate and tell the project story

42. Hard Work & Celebration

43. Varied Forms of Communication

44. Standards Conformance

45. Collaboration Tools: Breeze Live Technologies & Tools

46. PachylistDay-to-Day Announcements & News Technologies & Tools

47. PachyblogThe Nerve Center of Pachyderm Technologies & Tools

48. PachywebThe Project Archive Technologies & Tools

49. Project WebsiteExternal Audiences Technologies & Tools

50. Team WebsitesRequirements Builder Technologies & Tools