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10,000 Issues Testing In a Tough Economy

10,000 Issues Testing In a Tough Economy. Jonathan Miller Director, Global Channel Sales & Development Pearson VUE Ryan Ulwelling Manager, Global PVTC Selects Pearson VUE Kathy Rich Coordinator of Testing Services North Georgia College & State University August 3, 2012.

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10,000 Issues Testing In a Tough Economy

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  1. 10,000 IssuesTesting In a Tough Economy Jonathan Miller Director, Global Channel Sales & Development Pearson VUE Ryan Ulwelling Manager, Global PVTC Selects Pearson VUE Kathy Rich Coordinator of Testing Services North Georgia College & State University August 3, 2012

  2. Why are we a testing center? • What value does a testing center bring to our campus and our community, and who needs to better understand this? • Revenue? • Service to students? • Campus access to potential students? • Community Service?

  3. Talking to Testing Companies***

  4. Talking to Testing Companies Who do I work with, how do I choose? How do I forecast what volume of exams I might expect? What exams can I deliver? Who decides? Is there anything I can do to deliver additional sponsor’s exams?

  5. Planning a test center • One site or multiple sites • Should I have one main location or room, and add additional campuses, sites or rooms as needed? • Workstations, dividers, keyboards, computers, audio/visual, server rooms, what else? 5

  6. Value-Minded Test Centers Utilization & Efficiency Empty seats are bad Scheduling Scenarios Ideal opening hours, days, nights, weekends; what works? Utilizing equipment for multiple purposes and multiple companies Educating your campus and your community of the service you provide, and the value that you add

  7. Test Center Facility Requirements • Distraction-free, secure area conducive to testing • Computers for test delivery workstations, a server and test • administrator/proctor workstation • Separate check-in area, with work space for test administrator and seating for candidates waiting • Lockable storage for test candidate belongings • Security Equipment such as cameras for candidate photos, digital signature pads, fingerprint devices, palm vein scanners etc. 7

  8. Sample Test Center Set Up 8

  9. Sample Test Center Set Up 9

  10. Accommodations Rooms & CBT • Plan for an increase in accommodations requests and needs. • Build a room with computer access and software into your test center plan. 10

  11. Exams Map to Careers Careers in Health & Fitness American College of Sports Medicine ACSM Certified Group Exercise Instructor ACSM Certified Personal Trainer ACSM Certified Health Fitness Specialist

  12. Exams Map to Careers Careers in Food Safety National Registry of Food Safety Professionals Food Safety Manager Certification Retail Restaurant Schools

  13. Exams Map to Careers Careers in Medical Registered Phlebotomy Technician Certified Medical Administrative Specialist American Medical Technologists Medical Technologist Certified Medical Laboratory Assistant Registered Dental Assistant Certified Office Laboratory Technician Registered Medical Assistant Medical Laboratory Technician * Testing centers must receive special approval to delivery AMT Exams.

  14. Exams Map to Careers Entry Level Careers in Information Technology CompTIA A+ Preventative maintenance, basic networking, installation, trouble shooting CompTIA Strata IT Fundamentals Basic IT Installation & Maintenance CompTIA CompTIA IT for Sales Selling IT Solutions CompTIA PDI+ Printers, scan processes, color theory & networking

  15. Exams Map to Careers Careers in Computer Networking Cisco CCENT Certification Entry Level Certification CCNA Routing & Switching CCDA Design CCNA Security Network Security CCNA Voice Voice CCNA Wireless Wireless

  16. Pearson VUE Exams Map to Careers Careers in Web Design & Digital Media CIW Web Foundations Associate Adobe Certified Associate Adobe CIW CIW Internet Business Associate Certification ACA gains experience in internships or first job in industry CIW Site Development Associate Certification CIW Network Technology Associate Certification Adobe Certified Expert

  17. Pearson VUE Exams Map to Careers Careers in IT Security EC Council Check Point Certified Ethical Hacker CEH EC Council Network Security Administrator CCSPA Check Point Certified Security Principles Associate Certified Ethical Hacker EC Council Certified Security Analyst

  18. Pearson VUE Exams Map to Careers Distance Education Excelsior College Excelsior College is a world leader in distance education, providing busy working adults with the opportunity to earn degrees with flexibility. Arts & Sciences Exams Business Exams Nursing Exams (Associate and Baccalaureate) Education Exams

  19. You are the client • Ask for reliable technical support • Ask for marketing tools to promote your test center 19

  20. Thank You!!

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