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Collaborative Learning Approach to NGO Security Management

This international consultation aims to generate discussion and learn about experiences implementing acceptance as a security management approach. It will inform field research through a better understanding of headquarters' perceptions about acceptance.

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Collaborative Learning Approach to NGO Security Management

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  1. Collaborative Learning Approach to NGO Security Management International Consultation CARE International, Geneva 9 November 2010

  2. Objectives • To generate discussion about acceptance as a security management approach. • To provide an opportunity for participants to learn about other organizations’ experiences implementing acceptance as a security management approach. • To inform and design field research through a better understanding of headquarters’ level perceptions about acceptance.

  3. Session 1: Key Concepts Objective: To reach consensus on key concepts of acceptance as an approach to security management. Task: Discuss your organizational definition and identify the main concepts that underlie it.

  4. Session 1: Key Concepts • Understanding and disseminating what it means to be humanitarian (1st 4 principles of RCM Code of Conduct) • Proactive process • Tied to quality and choices related to programming (quality = relevant, meeting needs, valued by community, ownership, transparency about choices re beneficiaries) • Acceptance as management tool – not just security (convergence of interest vs. acceptance) • Staff behaviour • Role of partners – who they are and what they represent • Wide ranging relationships

  5. Session 1: Key Concepts • Formal or informal consent to operate – needs to transcend levels • Overall management approach, vs. only security (this is too narrow) • Link organizational values to acceptance – how do they permeate (accountability, who we are, motivation, why we’re there) • Need to understand communities • Tolerance vs. acceptance – degrees of acceptance. Tolerance might be sufficient • Acceptance as a goal?

  6. Session 1: Key Concepts • Acceptance as dynamic vs. static – ongoing process • Acceptance not only at the HQ level; incomplete without national NGOs. Need to discuss with local partners at the conceptual and operational levels • Political, social and economic consent for presence and activities • Transparency • Stakeholder analysis – take into account self-interests that shape perceptions of your activities (will influence perception) • Community consultation and participation, ownership • Program needs to meet needs

  7. Session 2: Activities at Field Level Objective: Identify specific activities/indicators used by your organization at field level. Task: Identify specific field level activities that your organization has in place to implement an acceptance approach.

  8. Session 2: Activities at Field Level Objective: Identify specific activities/indicators used by your organization at field level Task: Identify verifiable indicators for each activity.

  9. Session 2: Activities at Field Level

  10. Session 2: Activities at Field Level

  11. Session 2: Activities at Field Level

  12. Session 2: Activities at Field Level

  13. Session 2: Activities at Field Level

  14. Session 2: Activities at Field Level Back to the ideal……what’s missing? Need consistency of approach and actors in sit where distinction between actors not present Acceptance for what? Activities, programs, values we promote, mission Behaviour of actors (treatment of POWs, conduct of war) = Indicator Strategic analysis and assessment of what you do are doing as key activity

  15. Session 2: Activities at Field Level • Political acceptance and behavior toward population – functionalist definition • Humanitarian action not about providing services but meeting needs • Not using technical language but instead using more basic terminology that is understandable in local language • More flexibility in terms of strategies vs. programs or projects • To create and retain the hum space to deliver programs without resorting to protection and deterrence measures

  16. Session 3: Promoting Acceptance at Headquarters Objective: Identify strategies for promoting acceptance at headquarters.

  17. Session 3: Promoting Acceptance at Headquarters

  18. Session 3: Promoting Acceptance at Headquarters Objective: Identify strategies for promoting acceptance at headquarters. Task: Give specific examples of how these units think about acceptance and how they incorporate it into what they do.

  19. Session 4: Successes & Challenges Objective: To identify successes and challenges in promoting acceptance at headquarters and in the field. Task: Take 5 minutes to complete the matrix and share within your group.

  20. Session 4: Successes & Challenges Success Challenge Field HQ Donor

  21. Session 5: Next Steps Objective: To generate input and support from participants for the next stages of the research project.

  22. Session 5: Next Steps Your Support….. • National staff from Uganda, South Sudan, and Kenya to attend training in Nairobi and to serve as field researchers • Hosting and logistical support for learning teams in Kenya, South Sudan, Uganda • Field contacts – program managers and local partners

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