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Leading and Nurturing Innovation and Enthusiasm. 12 th March 2012. Introduction. Francesca Thompson , Director of Nursing and Executive Lead for Dementia Chris Dyer , Consultant Geriatrician. Inspiration. Behind the Inspiration. Some is not a number, soon is not a time!. Dementia

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  • Francesca Thompson, Director of Nursing and Executive Lead for Dementia

  • Chris Dyer, Consultant Geriatrician

Some is not a number soon is not a time
Some is not a number, soon is not a time!



Hip Fracture

Learning Disabilities

End of Life

Leading and nurturing
Leading and Nurturing

  • Getting the Board on board -- great things happen when the Board gets intimately involved in the quality care of patients

  • Discovering the patient journey -- the complexity, processes, problems and opportunities

  • Having the courage to talk about the human impact of mistakes and complications

  • Understanding how values-based decision-making is the foundation of quality

  • Will, new ideas and exquisite execution -- the three things absolutely necessary to improve quality of healthcare.

Key messages
Key Messages

  • Keep it simple –”less is more”

  • Measure – often and with relevant indicators

  • Build will

  • Have ideas

  • Know how to carry them out

  • “Will, Ideas, Execution”

Dementia strategy group
Dementia Strategy Group

  • Executive and clinical lead partnership

  • Kicked off by workshop 2008

  • Enthusiasts engaged

  • Alzheimer’s Society and Alzheimer’s Support involved

  • Some early wins

Wider engagement
Wider engagement

  • Trust board Jan 2010

  • 1st annual report

  • Stressed - single biggest clinical issue we face

  • Quality, safety and efficiency

Further developments
Further developments

  • Quality accounts for 2011-12

  • Seconding of matron for dementia care

  • Team at Qulturum involved and enthused

  • Clear action plan....monitored


Carers rate RUH best

carers say RUH best for dementia care

What are we proud of
What are we proud of?

  • Good engagement, dementia events

  • Ward charter mark a key driver

    • – 1st “Gold” ward

    • Dementia champions in place

  • Strong links with 3rd sector

    • Volunteer befriending scheme

  • Environmental change/ funds

Acknowlegements some
Acknowlegements – some!

  • Emma Flannery, Rena Cottis Alzheimer’s Society

  • Stephany Bardzil Alzheimer’s Support

  • Jane Davies Matron for Dementia Care

  • Sue Leathers Matron for Older People

  • Jacqui Young Quality Improvement lead

  • Sharon Manhi Head of Quality Improvement

  • Jon Willis Ward Manager

  • Alice Rigby Senior Sister

  • Theresa Hegarty Head of Patient Experience