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Lorcan Dempsey, OCLC Research

Lorcan Dempsey, OCLC Research Systemwide organization of information resources: a multiscalar environment JISC Pre-conference Forum: Higher education in a global economy: implications for technology and JISC Edinburgh International Conference Centre 23 March 2009. Crude,

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Lorcan Dempsey, OCLC Research

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  1. Lorcan Dempsey, OCLC Research Systemwide organization of information resources: a multiscalar environment JISC Pre-conference Forum: Higher education in a global economy: implications for technology and JISC Edinburgh International Conference Centre 23 March 2009

  2. Crude, Simplistic & Reductive Jokes

  3. Institution scale

  4. Transaction/interaction costs

  5. Harvard Business Review (1999)

  6. Attracting and building relationships with customers “Service-oriented”, customization Economies of scope important (i.e., sell customer wide range of products) Develop new products and services and bring them to market Speed/flexibility important Customer Relationship Management Product Innovation Infrastructure Back office capacities that support day-to-day operations “Routinized” workflows Economies of scale important Core components of a company

  7. Provision of study & social spaces Interpret learning and research needs Personalized research assistance Marketing and assessment Customization/personalization Acquire/develop new information resources and services to support evolving research and learning workflows Customer Relationship Management Product Innovation Customer Relationship Management Product Innovation Infrastructure Infrastructure Physical space, Physical inventory, RepositorySystems infrastructureOnline services, etc. Libraries

  8. What is at institution scale? Historic externalizations … E-journals Cataloging ? National-scale JISC Web-scale GoogleAmazon Rescaling

  9. Stewardship high low Low-High Books & Journals Newspapers Gov Documents CD & DVD Maps Scores Low-Low Freely-accessible web resources Open source software Newsgroup archives low Uniqueness High-Low Research & Learning Materials Institutional records ePrints/tech reports Learning objects Courseware E-portfolios Research data Prospectus Insitutional website High-High Special Collections Rare books Local/Historical Newspapers Local History Materials Archives & Manuscripts Theses & dissertations high Collections grid

  10. Rescaling the uniform? • Developing the unique? • Distinctive scope of the institutional?

  11. Stewardship high low Uniform? low Uniqueness Licensed Print (B&J) Discovery Management Preservation high • Discovery • Management • Preservation Books and journals

  12. Stewardship high low low Uniqueness The outputs of research and learning Data – big and small Eprints, learning materials A life’s work on a thumb drive Records management Podcasts, videos, … Website, prospectus, … Business records high Multiscalar confusion? Institutional

  13. Stewardship high low low Uniqueness Discovery fragmented Manage Cottage industry Preserve Locally variable high Multiscalar The special

  14. Management • Preservation Institutional needs …

  15. Institutional no longer the appropriate scale for many things • Infrastructure collaboratively, nationally or externally sourced • Supra-institutional institutions immature From institution to multiscalar

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