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iPassConnect

iPassConnect. A service designed for University business travelers who need to connect to the University network and Internet while off campus. What is it?.

rashad-compton
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iPassConnect

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  1. iPassConnect A service designed for University business travelers who need to connect to the University network and Internet while off campus.

  2. What is it? • iPassConnect (http://www.ipass.com/) has over 19,000 points of presence (POPs) around the globe. Dial-up, wired broadband, and wireless connections. • Their network allows users to connect to the Internet in 160 countries with a local or toll-free phone call, or via 802.11 wireless technology (e.g., Starbucks, McDonalds).

  3. Why was the service established? • Central modem pool being retired August 2005. • OVP Research expressed concern on behalf of faculty re: international connectivity. • CUFS billing.

  4. How does it work? • NetID authenticated. • Connections are encrypted from end to end with the iSEEL service to ensure data integrity and security. • Customized installers for PCs & Macs.

  5. How does a user get technical support? • Software installation questions are supported by the NUIT Support Center at 1-HELP. • Vendor provided Help Desk support is available 24/7.

  6. What does the service cost? • $10/ month service fee plus usage. • Usage costs range from $2.10/ hour for a local dial-up connection in North America to $18.00/ hour for a toll-free dial-up connection in remote areas of the world. T-Mobile 802.11 access points charged at $9.99/ day. • This service can be turned on and off on a monthly basis as needed.

  7. How does a user order the service? • Dean, director, or department chair needs to contact consulting-services@northwestern.edu with the user’s name, NetID to be activated, and CUFS number to which all charges should be billed.

  8. Other points of interest • Charges are reflected on the NUIT monthly billing statement. • PDA client by Spring 2005.

  9. Questions? Technical questions: consultant@northwestern.edu Ordering/billing questions: consulting-services@northwestern.edu

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