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CFM Study

CFM Study. Session #1 Overview. Session #1- Overview. What is a CFM Nine Competencies IFMA Resources CFM Exam CFM Study Web Site. What is a CFM?. FM who has achieved a “Masters” level Most respected global credential in Facility Management Recognizes competency & high performance

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CFM Study

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  1. CFM Study Session #1 Overview

  2. Session #1- Overview • What is a CFM • Nine Competencies • IFMA Resources • CFM Exam • CFM Study Web Site

  3. What is a CFM? • FM who has achieved a “Masters” level • Most respected global credential in Facility Management • Recognizes competency & high performance • Identifies FMs who have the proven skills & knowledge acquired by experience and continuing education • Demonstrated by qualifying for & successful completion of CFM Exam

  4. Value Of CFM Certificate • Industry recognition • Association Support • FM Expertise • Credibility • Salary Increase

  5. Nine Competencies • Leadership & Management • Quality Assessment & Innovation • Communications • Operations & Maintenance • Human & Environmental Factors • Technology • Real Estate • Project Management • Finance

  6. Relationships • Foundational skills- Supporting the Business • Real Estate • Finance • Project Management • Managing the facility • Operations & Maintenance • Human & Environmental Factors • Technology • Effectively leading the organization • Leadership & Management • Quality Assessment & Innovation • Communications

  7. Critical Thinking • Business issues • The cost of ownership • Life cycle costing • Integration of services • Design for operations & maintenance • Responsibility • Cost effectiveness • Constant efficiency improvement • In-house vs. outsourcing • Quality of life

  8. CFM Program Goals • Assure professional competence • Establish standards for professional practice • Increase recognition for the profession • Influence the future direction of the profession

  9. CFM Exam • 180 questions in random order • Passing score based on correct answers

  10. Leadership & Management • The skills necessary to be a successful facility manager in today’s world are (choose 2) • Care taker • Policy writer • Business leadership • Operator • Public Relations

  11. Operations & Maintenance • What are the things you would look for to indicate whether a drop ceiling is part of a fire rated system (choose 2)? • Heavy gauge steel grid • 2 X 2 ceiling tiles • Linear ceiling units • Lack of fire proofing above drop ceiling

  12. Real Estate • Usable area equals rentable area minus which of the following (Choose 3) • Building Core • Primary Circulation • Secondary Circulation • Service Areas

  13. Human & Environmental Factors • What are the most important reasons to have a minimum width in corridors? (Choose 2) • To conform to fire codes • To facilitate access to disabled occupants • To provide clearance for F&E moves • To separate stairs, restrooms & aisles from common space

  14. Planning & Project Management • What is the most valuable reason for conducting a post-occupancy survey? • Make the end user feel involved in the project • Provide feedback on how well the facility management team performed • Help improve the next project • Identify problem areas

  15. Finance • What information is most important in a charge-back system? (Choose 2) • Information needed to explain charges • Information on corporate standards and accounting principles • Information delineating causal relationships • Information that shows financial responsibility • Information that shows work responsibility

  16. Quality Assessment & Innovation • What process for forecasting assembly line space needs is most effective for a production or manufacturing facility? • Department growth • Production growth • Period growth • Employee growth

  17. Communications • Which of the following affect the degree of formality of a meeting? (Choose 3) • A highly structured agenda • The positions of the attendees • Having fewer rules of conduct • The surroundings • The use of technology in the meeting • The reason the meeting was scheduled

  18. Technology • The integration of comprehensive automated systems into FM processes has several benefits. Select the best benefits. (Choose 2) • Provide better data for budgeting & estimating purposes • Reduce utility costs • Overcome the issue of being a support function • Reduce labor costs

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