Online tutorials for information services a case study of iiitm k
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Online Tutorials for Information Services: A Case Study of IIITM-K. Sainul Abideen P,Sreekutty TS, Yunus TP Indian Institute of Information Technology & Management-Kerala [IIITM-K) Thiruvananthapuram Objectives.

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Online Tutorials for Information Services: A Case Study of IIITM-K

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Online Tutorials for Information Services: A Case Study of IIITM-K

Sainul Abideen P,Sreekutty TS, Yunus TP

Indian Institute of Information Technology & Management-Kerala [IIITM-K)



  • To Share the experience of IIITM-K Library in using Online tutorials

  • To Demonstrate use of Online Tutorials as a tool for Information Services

  • To Provide Awareness on ‘Wink’ - Free Software


Digital Libraries

E-journals Databases


Bibliographic Databases

Information Portals

Library Blogs

Institutional Repositories


Automation Software etc

With varying

User Interfaces,

Search Strategy etc

Web Based Information Services


Current Situation of a Library User


Traditional Approach to Solve such Situation

  • User Training

  • Library Brochure

  • User Manuals

  • Problems

    • Need Constant interaction with users

    • Shortage of Manpower

    • Require time and efforts

    • Need Internet Access- for Live Demos


New Approach to Solve such Situation

  • Online Tutorials

    • Tutorials in electronic Format

    • It may be

      • a screen capture tutorial

      • a written document (online or downloadable),

      • an audio file, etc.

Tutorials are generally step by step instructions on how to do something.


Applications of Online Tutorials in Libraries

  • User Education

  • Staff Training

  • Library Publicity

  • Library Demonstration

  • Marketing of the Information Products

  • Demonstration of Library Websites

  • Knowledge Management in Libraries


Screen Capturing tutorial

  • Tutorials created using screenshots which are captured automatically or manually are called screen-capturing tutorials.

  • Contains facility for providing additional callouts, explanations, buttons, audio etc



Wink: Screen Capture Software

  • It is a freely downloadable tutorial and presentation creation software.

  • Using Wink one can capture screenshots, curser movement, add explanations boxes, buttons, titles etc and generate a highly effective tutorial.





Input Formats

Output Formats

Multilingual Support

User Forum

Features of Wink


Advantages for Libraries

  • Cost effective

  • Different output formats like PDF, HTML, etc.

  • Save the time of Library staff

  • Saves time of library users

  • Increases the use of e-resources

  • Works in Offline mode –no need of internet

  • Local Language Facility


IIITM-KDigital Library Services

  • 'Mu-Dil' Multimedia Digital Library

  • E-resources Digital Library

  • Free/Open Source Software Library

  • E-journals Gateway system

  • Web OPAC of Books, CD ROM, Standards etc

  • 'E-Patrika’ Newspaper Portal

  • Library Blog

  • ‘ChemistryInfo’: Information Aggregation Portal

  • Organises Hands on Training for Librarians

  • Digital Library Internship Programme


Applications of Online Tutorials in IIITM-K Library

  • User Training: Created online tutorials for WebOPAC,MuDil, Software Library, etc.

  • Internal Staff Training: Tutorials for software such as GenIsisWeb, WinISIS, ABCD, Apache, Wink 2.0, etc.

  • Library Publicity: Provided the details of services in website without giving access to services

  • Professional Training: Use tutorials as additional course materials in hands on workshops


Applications of Online Tutorials in IIITM-K Library (continued 2)

  • Local Language Initiatives: Developed tutorials for the creation of the E-Mail address, Blog Account, etc in Malayalam.

  • Developed a tutorial package called “Interactive Online Tutorial on Building Digital Library using WinIsis and GenIsisWeb”.

  • Developing a Tutorial on ABCD Integrated Library Automation Software (Open Source s/w)


Initiatives in Training on Online Tutorials

  • Organized a “National Workshop on Developing Online Tutorials for Information Products and Services” during 29-30 November 2008

  • Tutorials on Demand: IIITM-K library is also involved in building tutorials for other libraries or organizations on demand.


Examples of Wink based Tutorials




  • Online Tutorials are highly effective tools for preparing various self learning materials and for advertising and explaining the use of new software

  • Online Tutorial is a promising tool for Libraries.

  • Library community need much more awareness on Wink.



For more details

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