Kris barker co founder and ceo express metrix
Download
1 / 19

Kris Barker, Co-Founder and CEO Express Metrix - PowerPoint PPT Presentation


  • 96 Views
  • Uploaded on

Building the Business Case for IT Asset Management. Kris Barker, Co-Founder and CEO Express Metrix. About Express Metrix. Provider of IT asset management solutions Hardware & Software Inventory Software Usage Metering License Management Profitable and privately held

loader
I am the owner, or an agent authorized to act on behalf of the owner, of the copyrighted work described.
capcha
Download Presentation

PowerPoint Slideshow about ' Kris Barker, Co-Founder and CEO Express Metrix' - rama-nielsen


An Image/Link below is provided (as is) to download presentation

Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author.While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server.


- - - - - - - - - - - - - - - - - - - - - - - - - - E N D - - - - - - - - - - - - - - - - - - - - - - - - - -
Presentation Transcript
Kris barker co founder and ceo express metrix

Building the Business Case

for IT Asset Management

Kris Barker, Co-Founder and CEO

Express Metrix


About express metrix
About Express Metrix

  • Provider of IT asset management solutions

    • Hardware & Software Inventory

    • Software Usage Metering

    • License Management

  • Profitable and privately held

  • Over 1.8 million users worldwide

  • 13+ years of continuous product development

  • Recognized for quality of products and support


Agenda
Agenda

  • ITAM Challenges

  • Common Pitfalls

  • Building the Business Case

  • Overcoming Management Objections

  • Quantifying ROI

  • Q & A


Itam challenges
ITAM Challenges

  • Building a strong business case / internal selling

  • Cross-departmental coordination / support

  • Competing objectives among business & IT

  • Disconnect between those with the power to say “yes” and those who understand the problem

  • Internal resistance & course corrections are to be expected


Common pitfalls
Common Pitfalls

  • Failure to obtain management buy-in

  • Lack of ITAM knowledge

  • Lack of dedicated cross-functional team

  • Failure to recognize & inform less obvious stakeholders

  • Poor process definition, over-emphasis on tool

  • Biting off too much at once

  • Failure to document & share successes


Building a Strong

Business Case


Align business it
Align Business & IT!

  • Understand business initiatives, and IT’s role relative to those initiatives

    • Reduce costs?

    • Increase revenue?

    • Improve service levels?

    • Manage risk?

  • Map ITAM business case to initiatives

  • Ensure metrics for measuring program success are connected to business initiatives


Understand your stakeholders hot buttons
Understand Your Stakeholders’ “Hot Buttons”


Debunk the myths
Debunk the Myths

ITAM is not…

  • A technology solution

  • Just about licenses or compliance

  • A silver bullet or quick fix

  • Just an IT issue

  • A one-time “project”


Evangelize

the Benefits!!!


Cost reduction hard dollar savings
Cost Reduction(Hard-Dollar Savings)

  • Reclaim unused licenses; avoid unnecessary purchases & maintenance fees

  • Take advantage of the best licensing program options

  • Standardize the desktop environment

  • Establish more effective long-term IT planning & budgeting practices


It efficiencies soft dollar savings
IT Efficiencies(Soft-Dollar Savings)

  • Automate manual processes

  • Centralize hardware & software asset tracking

  • Prepare for technology upgrades / migrations

  • Extend inventory data to support staff for troubleshooting

  • Reduce support incidents & training costs via software standards


Risk mitigation cost avoidance
Risk Mitigation(Cost Avoidance)

  • Monitor & ensure license compliance

  • Mitigate regulatory compliance risks via improved IT governance & controls

  • Reveal intellectual property liabilities & vulnerabilities (music piracy, spy ware, chat programs, file-sharing apps)

  • Ensure machines meet security & software standards


Competitive advantage revenue acceleration
Competitive Advantage(Revenue Acceleration)

  • Make better quality decisions via more complete & transparent information

  • Rapidly handle IT aspects of M&A and departmental changes

  • Improve worker productivity

  • Deploy new technology more quickly & reliably


Employ successful selling techniques
Employ Successful “Selling” Techniques

  • Be patient and “stay the course” – it will pay off!

  • Understand the “CXO” mindset, speak the language

  • Embrace a presentation style that’s appropriate for executive audience

  • Find the right project sponsor to “champion” the cause


Know the management objections and how to overcome them
Know the Management Objections(and how to overcome them)


Know the management objections and how to overcome them1
Know the Management Objections(and how to overcome them)


Quantify the roi
Quantify the ROI

  • Rule of thumb: If it’s not an “essential” program, you need to justify it

  • Start with software – higher level of investment and therefore savings potential

  • Under-promise and over-deliver

  • Communicate only those results you can document & verify

  • Run pilot program, demonstrate potential impact of broader program


Thank you!

Express Metrix: www.expressmetrix.com

ROI Model: www.expressmetrix.com/roi

Kris Barker: [email protected]


ad