Improving Cultural Competency Among Medical Professionals. Kansas Public Health Association, Inc. 2006 Fall Conference. Kansas Foundation for Medical Care (KFMC).
Kansas Public Health Association, Inc.
2006 Fall Conference
KFMC is a not-for-profit organization and is the federally designated quality improvement organization (QIO) for the state of Kansas, and as such contracts with the Centers for Medicare and Medicaid (CMS), U.S. Department of Health and Human Services. KFMC also holds review contracts with other public and private clients.
The Office of Minority Health (OMH) developed an e-learning program titled “A Family Physician’s Practical Guide to Culturally Competent Care”. This is an interactive online course based on the National Standards for Culturally and Linguistically Appropriate Services (CLAS).
Cultural Competency is “the level of knowledge-based skills required to provide effective clinical care to patients with diverse values, beliefs and behaviors. The ultimate goal is a healthcare system and workforce that can deliver the highest quality of care to every patient, REGARDLESS of race, ethnicity, cultural background, or English proficiency.
CMS, U.S. OMH, and the Kansas OMH are involved in this project. The targeted audience is Physician Offices (particularly Family Practice and Internal Medicine) and Health Clinics serving the Medicare population. These healthcare providers are important partners in this project as patients are likely to see them first for healthcare services.
Results/Progress of this project have been mixed. Most common refusals to participate:
Positive responses about the project: common refusals to participate:
There are guidelines and resources available to address Cultural Diversity for the taking.
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