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QA and CQI: How?. Merri L. Bremer MEd, RN, RDCS, FASE. Disclosures. Relevant Relationship Member, ICAEL Board of Directors Off Label Usage None. Learning Objectives. Define QA Discuss ideas for development and implementation of Echo Lab QA. QA: What is it?. Many names (QA, QI, CQI)

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QA and CQI: How?

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Qa and cqi how

QA and CQI:How?

Merri L. Bremer MEd, RN, RDCS, FASE


Disclosures

Disclosures

Relevant Relationship

Member, ICAEL Board of Directors

Off Label Usage

None


Learning objectives

Learning Objectives

Define QA

Discuss ideas for development and implementation of Echo Lab QA


Qa what is it

QA: What is it?

Many names (QA, QI, CQI)

Method of continuously examining processes and making them more effective

Focus is on the process, not the individual

Lesson Learned


Qa what is it not

QA: What is it not?

Punitive

Demeaning

Demoralizing

Divisive

Busywork

OR…..


Qa and cqi how

When you watch me, they want me to do it differently…


Benefits

Benefits

Develops and maintains quality in your practice

Ensures uniform, consistent standards for interpretation and reporting

Excellent continuingeducation tool


Standards and guidelines

Standards and Guidelines

ICAEL Standards

ASE Guidelines and Standards

SDMS Position Statements

ASE Sonographer Minimum Standards


Icael qa components

ICAEL QA Components

Written policy

AUC

Instrument maintenance

Procedure volumes

CME

Peer review

Correlation

Report Timeliness

Conferences

Record keeping


Writing a qa policy

Writing a QA Policy

Identify required elements (ICAEL Standards)

Figure out how YOUR TEAM can accomplish them and write them down

Sample policies on ICAEL website

Try them….revise and try again if necessary

Communicate! Frequently!

KISS

Lesson Learned


Appropriate use criteria auc

Appropriate Use Criteria (AUC)

  • Mandatory requirement for accreditation effective January 1, 2012

  • Appropriate use must be measured in a minimum of 30 consecutive TTE, 30 consecutive TEE and 30 consecutive Stress patients annually

  • ACCF/ASE/ACEP/ASNC/SCAI/SCCT/SCMR 2007 Appropriateness Criteria for Transthoracic and Transesophageal Echocardiography

  • Percentage of appropriate, inappropriate and uncertain indications for testing must be measured

NEW!!


Appropriate use criteria

Appropriate Use Criteria

  • A program for education and reporting must be developed and include:

    • Baseline rates of adherence

    • Patterns of adherence

    • Goals for improvement

    • Measurement of improvement

    • Confidential reports on patterns of adherence

      • Ordering physician

      • Ordering practice

      • Interpreting practice

NEW!!


Instrument maintenance

Instrument Maintenance

Recording of method and frequency of maintenance

Establishment of and adherence to a policy regarding routine safety inspections and testing of all laboratory electrical equipment

Establishment of and adherence to an instrument cleaning schedule


Instrument maintenance1

Instrument Maintenance

Use institutional resources if you have them

If you don’t have them, create a policy using the manufacturer’s guidelines and follow it

Ask your equipment reps for help!


Maintenance log

Maintenance Log


Procedure volumes

Procedure Volumes

Annual individual and laboratory stats

Records of individual procedure volumes should include volumes from all laboratories where staff perform/interpret echocardiograms

Methods of tracking

Schedule

Procedure list

Billing

Lesson Learned


Sonographer procedure volume log

Sonographer Procedure Volume Log


Md procedure volume log

MD Procedure Volume Log


Qa and cqi how

CME

Documentation of echocardiography-related continuing education for all medical and technical personnel must be maintained

Keep in central location; update annually

Materials

CD, journal, Internet, videotape materials

Departmental, local, regional and national conferences and courses


Qa and cqi how

CME

15 echo-related CME credits required for all staff (3 year period)

Category 1 AMA credit

Other approved non-category 1 credit (ASE, SDMS or ARRT) that have content specific to echocardiography

NEW!!


Cme log

CME Log


Peer review

Peer Review

Feedback is essential for improvement!

Intermittent peer review of both performance and interpretation of studies should be performed

Optional QA measure, but very useful

Both physicians and sonographers should be involved


Peer review1

Peer Review

Differences in interpretation styles and performance should be reconciled

Individual vs group reviews

Confidentiality

Document it!

Lesson Learned


Md peer review

MD Peer Review


Variability

Variability

EF, wall motion analysis and degree of regurgitation/stenosis must be assessed on a minimum of two cases per modality per quarter to be reviewed in quarterly conferences

Represent as many physicians as possible

Policy to address discrepancies

NEW!!


Variability worksheet

Variability Worksheet


Variability summary

Variability Summary


Correlation

Correlation

EF, wall motion analysis and degree of regurgitation/stenosis will be correlated on a minimum of two per modality per quarter with other imaging modalities in quarterly conferences

Represent as many physicians as possible

Policy to address discrepancies

NEW!!


Qa and cqi how

http://www.icael.org/icael/pdfs/Correlation_Form.pdf


Report review

Report Review

  • Minimum of 10 random reports per quarter

  • Time from performance of study to report sign-off

    • Inpatient: 24 hours

    • Outpatient: end of next business day

  • Report completeness (Standards)

  • Represent as many physicians as possible

  • Policy to address discrepancies

NEW!!


Qa conferences

QA Conferences

Quarterly conferences must be held to review the results of variability, correlation and report timelines, to address discrepancies and to discuss difficult cases

Attendance by the medical and technical directors or their designees is required at all meetings


Qa conferences1

QA Conferences

All medical and technical staff are required to attend at least two of the fourmeetings

Minutes of the meetings and attendance must be recorded


Record keeping

Record Keeping

If you don’t document it, it didn’t happen

Keep data in a central location and back it up

Annual summary of information required

Lesson Learned

Lesson Learned

NEW!!


Requirements for success

Requirements for Success

BUY-IN


Accreditation qa resources

Accreditation/QA Resources

http://asecho.org/

http://www.icael.org/icael/index.htm

http://www.sdms.org/

http://www.asq.org/learn-about-quality/index.html


Merri s rules for qa

Merri’s Rulesfor QA

Keep it SIMPLE and practical

Involve lots of people and ideas

Steal shamelessly from others

Adapt what you’ve stolen

Be methodical

Document

Share what you’ve found


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