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Reform of Child Protection and Child Welfare in Arizona. Tracy Wareing Office of Governor Janet Napolitano Policy Advisor for Children’s Services. 2003 – A Year in Review. Governor’s Advisory Commission on CPS Reform

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Reform of Child Protection and Child Welfare in Arizona

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Reform of Child Protection and Child Welfare in Arizona

Tracy Wareing

Office of Governor Janet Napolitano

Policy Advisor for Children’s Services

2003 – A Year in Review

Governor’s Advisory Commission on CPS Reform

  • Comprised of legislators, court representatives, advocates, community providers, agency directors, law enforcement, health practitioners, educators.

  • Charged with examining child protection from all angles to determine how best to achieve effective system reform in Arizona.

  • Charged with developing recommendations, focusing on improved outcomes for the safety, well-being and permanency of Arizona’s children.

2003 – A Year in Review

Governor’s Advisory Commission on CPS Reform

  • Seven subcommittees ran parallel to the Commission and included community participants, such as foster and adoptive parents, relative caregivers, advocates, and other volunteers.

    • CPS Reports and Investigations

    • CPS Records and Hearings

    • Juvenile Justice

    • CPS Structure

    • Health Care

    • Education

    • Community

2003 – A Year in Review

Governor’s Advisory Commission on CPS Reform

  • Full Report of Commission and 7 Subcommittees published June 30, 2003

  • Report resulted in over 200 detailed recommendations on how to improve the delivery of child welfare services to children and families from all state agencies and the community

2003 – A Year in Review

  • August 2003 – The Governor hired David Berns as Director of the Department of Economic Security

  • The Governor and Director Berns hosted three public forums in Phoenix, Prescott and Tucson to present the Commission’s recommendations and seek further input regarding CPS reform

    • More than 650 people attended the public forums and over 100 offered testimony

    • The Governor also received hundreds of written comments

2003 – A Year in Review

September 2003 – The Governor released her Action Plan forReform of Arizona’s Child Protection System

  • 42 point plan

  • A blueprint of legislative and practice changes

  • Specifies “Indicators of Improvement”

Ensuring a multi-disciplinary response to reports of abuse and neglect

Preventing child abuse and neglect

Clarifying the mission and role of CPS

Ensuring effective delivery of services to children and families

Providing adequate support for children and families served by the system as well as those who provide services

Increasing communityinvolvement

2003 – A Year in ReviewGovernor’s Action Plan Priorities

2003 Arizona Legislature Special Session

  • Bi-partisan team drafted legislation

  • Key policy areas include:

    • 100% Investigations by CPS

    • Joint Investigations

    • Mission of CPS

    • Substance Abuse

    • Confidentiality Laws: Sharing of Records

    • Open Hearings Pilot Project

    • In-Home Intervention

2003 Arizona Legislature Special SessionKey Provisions of HB2024

100% Investigations: Maintains the Family Builders program, but provides that CPS can only refer cases to a Family Builders provider after CPS has investigated the report

2003 Arizona Legislature Special SessionKey Provisions of HB2024

Joint Investigations: Requires joint investigations by CPS and law enforcement for the most serious allegations of abuse and neglect

  • In accordance with protocols established in each county by July 1, 2004

  • Protocols must include standards for interdisciplinary investigations, regular notification of case status, Annual Report to Governor and Legislature

  • Requires CPS investigators to be trained in forensic interviewing and processes

2003 Arizona Legislature Special SessionKey Provisions of HB2024

Mission: The primary purpose of CPS is to:

  • Protect children by investigating allegations of abuse and neglect;

  • Promote the well-being of a child in a permanent home; and

  • Coordinate services to strengthen the family and prevent abuse or neglect

2003 Arizona Legislature Special SessionKey Provisions of HB2024

Substance Abuse: When determining whether a child has been neglected, consideration shall be given to a parent’s drug or alcohol abuse, including a mother’s abuse of a dangerous drug, narcotic or alcohol during pregnancy if the child is demonstrably, adversely affected.

-Also clarifies that a child may be taken into temporary custody if physically injured as a result of living on premises where dangerous drugs or narcotics are manufactured

2003 Arizona Legislature Special SessionKey Provisions of HB2024

Confidentiality Laws: Clarifies that CPS Records shall be maintained by DES as required by federal laws as a condition of the allocation of federal monies to the State.

- All exceptions for the public release of CPS information shall be construed as openly as possible under federal law.

2003 Arizona Legislature Special SessionKey Provisions of HB2024

Open Hearings: Expands the pilot project to all counties in the state as follows –

  • In counties greater than 500,000, the pilot must include 10% of the dependency cases;

  • In counties 150,000-500,000, the pilot must include at least 5% of the dependency cases;

  • In counties less than 150,000, the pilot must include 5% but no more than 10% of the dependency cases.

  • Extends the duration of the pilot projects to December 31, 2005

2003 Arizona Legislature Special SessionKey Provisions of HB2024

In-Home Intervention: Establishes an alternative to the formal dependency process when it is determined that a child can remain safely in the home and parent(s) agree to participate in services.

  • The Court may intervene and reinstate the dependency process if parent(s) fail to comply

  • The in-home intervention Order must include a specific time for completion, not to exceed one year without Court approval

2003 Arizona Legislature Special SessionKey Provisions of HB2024

Oversight and Accountability:

  • Co-location of an Auditor General audit team in DES

  • Collaborative development of a financial and program accountability reporting system by DES, OSPB, JLBC and the Auditor General

  • Expansion of the role of the Joint Legislative Committee on Children and Family Services

  • Development of evaluation criteria for CPS workers and foster parents to evaluate CPS, and a means to measure ongoing improvements in CPS

2003 Arizona Legislature Special SessionAdditional Resources to the Agency

  • $10.3 million to maintain current CPS staffing and service levels

  • $6,304,300 for reform efforts that will allow CPS to conduct 100% of investigations of abuse and neglect, reduce caseloads of CPS workers to national standards, provide additional compensation to CPS workers, increase foster care reimbursement rates and replace outdated technology equipment

  • $675,000 for residential drug treatment over three fiscal years

  • $25,000 for an additional position at DHS to conduct home inspections for foster home licensing

DES Implementation Plan

Making it All Happen . . .

  • Implementing the 42 strategies set forth in the Action Plan

  • Implementing HB2024 legislation – appropriation measures and policy changes

DES Implementation Plan

Implementation Structure

Governor‘s Advisory Committee

Division of Children, Youth and Families

(DCYF) Steering Committee

Implementation Team Leads & Co-Leads

Implementation Team Work Groups

DES Implementation Plan

DCYF Steering Committee – 17 members

  • DCYF Central Office Management

  • CMDP Management

  • CPS Assistant Program Managers, Supervisors and Case Managers

  • FAA Representatives

DES Implementation Plan

Implementation Teams . . .

Ten Teams consisting of 27 workgroups covering each of the Action Plan Priorities as well as:

  • Communication Support

  • Fiscal Support

  • and Legal Support

DES Implementation Plan

Workgroup Composition . . .

The 27 workgroups include:

  • More than 100 Department staff

  • Staff from several other state agencies

  • More than 70 provider and community members

  • 15 Community Network Teams with more than 450 members


Foster Care Youth

Education – university, school

Faith-based –TMM Family Services, Catholic Social Services

Community interests – police, DV, social service agencies

Group Membership

Providers –foster care, substance abuse

Parents – biological, foster, adoptive

Medical – CMDP, Maricopa County Dept. of Public Health; Maricopa Integrated Health Systems; neonatologist

RBHA organizations

Community Network Teams(Local Advisory Boards)

DES Implementation Plan


  • Foster parent rate increases

  • Recruitment and hiring of staff

  • Implementation of staff salary increases

  • MSW stipend

  • Bi-lingual stipend

  • CMDP enrollment improvements

Oversight of Reform Efforts

  • Appointment of a consumer-focused Advisory Committee responsible for oversight of the CPS reform efforts

  • Involvement of a state-wide Foster Youth Advisory Board in the implementation process

Oversight of Reform Efforts

Children’s Cabinet: Coordinates services among child serving agencies and serves as final arbiter of any unresolved issues between the agencies.

Community: Involvement in oversight process, public awareness and education, and continuous input to design of CPS reform.

Contact Information

For more information and continuous updates please visit:

Questions? – please contact:

Tracy Wareing: [email protected]

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