Diversity in the workplace

1. Diversity in the workplace Aaron Lorang GeVang Tou Yang Tounang Her James Holm

2. What is Diversity? http://www.youtube.com/watch?v=jLuK-EBkcww

3. Diversity to Us Age Class Ethnicity Gender Physical and mental ability Race Sexual orientation Spiritual practice Public assistance status

4. Promotes equality: advantage in the market Increased Morale- Everyone knows that they are a valued member of the team and they will be more willing to contribute their ideas when they know that they will be heard.

5. Promotes equality: advantage in the market Creates a better work environment- enables companies to make proactive efforts to attract the best and brightest employees, maximize their productivity, leverage their knowledge to better understand their customers and create new market opportunities.

6. Promotes equality: advantage in the market Business image- businesses that employ a largely diverse population will not only look better but ultimately attract more business because of their diverse hiring practices in the growing worldwide market.

7. Promotes equality: advantage in the market Advancement opportunities- taking a proactive stance on diversity and making sure that others realize the importance of diversity is a good way to stand out from others in your company and potentially opens the door for advancement opportunities.

8. Improved sales, market share and profits • Example: • Opening a Mexican restaurant in a Hmong community in Saint Paul. • Posted signs and have menu in Spanish, English and Hmong in an effort to increase the restaurant's presence within the community.

9. Improved retention, recruitment, and promotion • Recruit at colleges, universities and schools with high minority enrollments, and ensure that recruiting materials reflect diversity. • Provide scholarships and fellowships for undergraduate and graduate women and minorities. • Fund university grant programs.

10. Decreased complaints and legal action • The costs to an business of an unhappy employee can go way beyond low productivity, high turnover or absenteeism. • racial discrimination • recruitment and hiring procedures • lengthy public court battle • Company lose face.

11. INCREASE EFFICIENCY Better communication Operations: Increase productivity A vital requirement when dealing with diversity is promoting a “safe” place for associates to communicate (koonce, 2001). Associates should never be denied necessary, constructive, critical feedback for learning about mistakes and successes (flagg, 2002). Diversity in the workplace can reduce lawsuits and increase marketing opportunities, recruitment, creativity, and business image. Also, the consequences (loss of time and money) should not be overlooked.

12. Problem Solving

13. Communication Ethnic/Cultural Differences CHALLENGES of diversity Resistance To Change

14. COMMUNICATION Language Medium Used

15. ETHNIC/CULTURAL DIFFERENCES Cultural Clashes Behavior

16. RESISTANCE TO CHANGE Organizational culture Preference

17. Conclusion How well do you manage diversity?