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Knowledge Management Most Cited Articles 10, 11 and 12 Presented by: Lana Abu-Shaheen Undergraduate Senior in MIS and OM November 8, 2005. Contents Organizational Memory: Review for Concepts and Recommendations for Management E. Stein (1995)

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Knowledge Management Most Cited Articles 10, 11 and 12 Presented by: Lana Abu-Shaheen

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Knowledge management most cited articles 10 11 and 12 presented by lana abu shaheen

Knowledge Management Most Cited

Articles 10, 11 and 12

Presented by:

Lana Abu-Shaheen

Undergraduate Senior in MIS and OM

November 8, 2005


Knowledge management most cited articles 10 11 and 12 presented by lana abu shaheen

  • Contents

  • Organizational Memory: Review for Concepts and Recommendations for Management

    • E. Stein (1995)

    • Research interests focus on the role of knowledge and expertise in business organizations.

    • It is important for “lower down” people to get connected and interrelate the knowledge each one has.

    • An improved organizational memory can benefit organization in several ways


Knowledge management most cited articles 10 11 and 12 presented by lana abu shaheen

  • Contents

  • Exploring Internal Stickiness: Impediments to the Transfer of Best Practice Within the Firm

    • Gabriel Szulanski (1996)

    • Research interests focus on strategic management, with a specific focus on the management of knowledge assets and the making of strategy

    • Barriers are knowledge related not motivation related

    • Results contrast to conventional wisdom


Knowledge management most cited articles 10 11 and 12 presented by lana abu shaheen

  • Contents

  • The Firm as a Distributed Knowledge System: A constructionist Approach

    • Haridimos Tsoukas (1996)

    • Resources are created by human interface

    • Knowledge is dispersed through individual communication


Knowledge management most cited articles 10 11 and 12 presented by lana abu shaheen

Cross-cutting Themes


Knowledge management most cited articles 10 11 and 12 presented by lana abu shaheen

Cross-cutting Themes

  • Throw backs to Nonaka’s philosophies

    • Knowledge creation occurs at any level in the organization

    • Tacit and explicit knowledge

    • Make knowledge available for testing and use in the whole organization

  • Throw backs to Garvin’s philosophies

    • Importance of having a learning organization

    • Communication across functional departmental boundaries important to stimulate diffusion of knowledge among all aspects of organization


Knowledge management most cited articles 10 11 and 12 presented by lana abu shaheen

  • Additional Information

  • DECOR System (2004)

    • Delivery of Context-sensitive Organizational Knowledge

    • Documented knowledge on different sources of media

    • Links and relationships not represented

    • Ontology based system that makes looking up information easy for user

    • Approach:

    • Identify knowledge-intensive processes

    • Process analysis

    • Construct domain ontology

    • Analyze task specific knowledge needs

    • Deal with weak workflow structures


Knowledge management most cited articles 10 11 and 12 presented by lana abu shaheen

Basic Structure: DECOR philosophy


Knowledge management most cited articles 10 11 and 12 presented by lana abu shaheen

  • References

  • The DECOR Toolbox for Workflow embedded Organizational Memory Access

    • Abecker A., Bernardi A., Ntioudis Spyridon, Mentzas G.,Heretrich R., Houy C., Muller S., Legal M.

    • http://project.know-net.org/Papers/C45-ICEIS-01.pdf

  • Dr. Szulanski

  • http://www.insead.edu/facultyresearch/faculty/profiles/gszulanski/

  • http://www.sagepub.com/book.aspx?pid=6731

  • 3. Dr. Tsoukas

    • http://www.alba.edu.gr/faculty/faculty/resident/index.asp?prof_id=20

  • 4. Dr. Stein

    • http://www.personal.psu.edu/faculty/e/w/ews3/


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