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Training Parents to Partner. The Family Academy. System of Care Principles and Foundation Parents as their own “Case Managers”. Parents as Partners in the Education system including IEP, 504 and Behavior planning Navigating the system Strength Based Planning Family Culture

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Training Parents to Partner

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Training Parents to Partner

The Family Academy


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System of Care Principles and Foundation

Parents as their own “Case Managers”.

Parents as Partners in the Education system including IEP, 504 and Behavior planning

Navigating the system

Strength Based Planning

Family Culture

Communication, Mediation and Negotiation skills


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System of Care Principles

  • Child Centered

  • Family Focused

  • Collaborative

  • Culturally competent

  • Coordinated

  • Cost Responsive

  • Community based

  • Comprehensive and Accessible


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Key principle

There should be an integrated, coordinated assessment across child-serving systems so that families do not have to undergo multiple assessment processes, retelling their stories repeatedly. In addition, system of care principles call for assessments to be comprehensive – encompassing an ecological perspective across life domains – individualized, and culturally appropriate.


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Key Principles

A key principle of systems of care is that screening, assessment, and evaluation be strengths and resources-based and not just “needs driven,” as is typically the case in traditional service delivery, and that they take into account both the child and his or her family’s strengths, resources, and needs.


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Making Plans Fit the Family

  • Multiple plans may conflict

  • Too many goals

  • Confusion about responsibility

  • Using teams to make decisions


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Defining Cultural Relevance


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Wheeeeeeuw?


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  • We believe that the family defines its own culture.

  • We believe that services should be child-centered, family-driven, strength-based.

  • We believe the family will define what appropriate interventions for the child or family should look like.

  • We want you to ask what is in the best interest of my child or my family?


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Finding the Family Culture and Identifying Appropriate Interventions:

  • What does this family bring to the table?

  • What are the values, beliefs and strengths?

  • What needs are unmet?

  • How does this family see getting the needs met? (Brainstorming)

  • What has worked in the past?


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Defining Culture Competence :

You bring with you your own history, your own values, your own ideas and your own interests.

Failure to be aware of how this affects SERVICES may create conflict.

CONFLICT:

Noun. A battle; clash; a disagreement of ideas, or interests


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Communication

Also Mediation and Negotiation Skills


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Communication requires skills

  • Listening

  • Speaking

  • Observation

  • Interpretation

  • Writing

  • Emotional recognition

  • Problem solving


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New Frontiers for Families seeks to

Empower Families to Succeed, through

Education and Advocacy.

Vision: Children with complex needs and

their families living in rural and frontier

Communities will have the services and

supports needed to live at home in a mutually

Beneficial relationship with other family

members, progress through school, and

Participate positively in their community.


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Facilitator Data

What is a Family Facilitator: A parent or caregiver who has navigated the system on behalf of a child and who acts as a cross agency coordinator who assists the family as a guide, i.e. They have navigated that trail….


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Caregiver Report (n=154)

About Family Facilitators/Advocates (FF/A)

 (FC &SW Sites)

  • 84 % - Have had a Family Facilitator/Advocate (FF/A) at some time.

  • 17 times - Average worked with FF/A in 6 month period.

    • 36 minutes - Average time worked together each time.

    • 10.7 hours per family - Average time worked with FF/A over 6 months.

    • 87% - “It was just about the right amount of time”

  • 61% - Had a Family Facilitator/Advocate that met their child’s need and/or the needs of their family (“Very well” or “Extremely well”)


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  • Kinds of assistance received by over 80% of families included:

    • Encourages you to call when you need someone to listen to your family's issues.

    • Organizes &/or attends Family Team wraparound meetings .

    • Offers you [the caregiver] emotional support &/or suggestions to handle problems.

  • Over two-thirds of caregivers rated as ‘Excellent” the following types of assistance :

    • Helped you through a crisis.

    • Encourages you to call when you need someone to listen to your family's issues.

    • Arranges transportation or helps with vehicle.


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Agency Staff ReportAbout FF/A(FC & SW Sites)

n = 57 (staff having experience working with  FF/A)

  • 75% - when a FF/A is present, the meeting is more positive for families

  • 72% - service have a more strength-based approach when a FF/A is involved

  • 91% - service effectiveness is increased with the participation of FF/As

  • 82 % - FF/A made my job easier (to meeting the child and family’s needs)

  • 74% - “Partner” best describes the staff’s working relationship with FF/As


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