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Home & Personal Care—NA

Home & Personal Care—NA. Inventing the New World of Work !. “Only three things happen naturally in organizations: friction, confusion, and underperformance. Everything else requires leadership.” Peter Drucker.

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Home & Personal Care—NA

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  1. Home & Personal Care—NA • Inventing the New • World of Work!

  2. “Only three things happen naturally in organizations: friction, confusion, and underperformance. Everything else requires leadership.” • Peter Drucker

  3. “If the rate of change inside the organization is not greater than the rate of change outside the organization, then the end is near.” • Jack Welch • General Electric

  4. a radically new world of work

  5. White-collar Revolution

  6. 4th information revolution . . . • 3000 BC Mesopotamia • 1300 BC China • 1450 AD Germany

  7. Jeffery Holt

  8. “The corporation as we know it, which is now 120 years old, is not likely to survive the next 25 years. Legally and financially, yes, but not structurally and economically.”Peter Drucker, Business 2.0 (08.00)

  9. New Work: Core Model Technical Forces Social Forces White Collar Revolution

  10. employee engagement Not Engaged 55% 26% 19% Engaged Actively Disengaged Source: Gallup Journal 7-2001

  11. New Work: Core Model White Collar Revolution Talent Ideas Speed

  12. New Work: Core Model White Collar Revolution Brand You Professional Service Firm Talent Ideas WOW! Project Speed

  13. enterprise culture trusting daring passionate dynamic

  14. To Lead:to go,to travel,to guide

  15. “Leadership appears to be the art of getting others to want to do something that you are convinced should be done.”

  16. Venturers Wanted!

  17. PERSONAL BESTLEADERSHIP EXPERIENCE

  18. the five practices of exceptional leaders Challenging the Process Inspiring a Shared Vision Enabling Others to Act Modeling the Way Encouraging the Heart Source: Kouzes and Posner, The Leadership Challenge

  19. Challenging the Process • Search for challenging opportunities to change, grow, innovate and improve. • Experiment, take risks, and learn fromthe accompanying mistakes.

  20. Rule #1:Never accept an assignment as is.

  21. 70,000 + case studies Over the last 13 years we have asked over 70,000 business professionals to tell us about their personal best leadership experience. Virtually one hundred percent of them told us about a project they were part of. Projects are the birthplace of leaders and leadership.

  22. WOW!Projects

  23. Customer ServicetoCustomerExperience

  24. What does Harley Davidson sell?

  25. “What we sell is the ability for a 43-year-old accountantto dress in black leather, ride through small towns and have people be afraid of him.”Harley exec, quoted in Results-based Leadership

  26. Inspiring a Shared Vision • Envision an uplifting and ennobling future. • Enlist others in a common vision by appealing to their values, interests, hopes and dreams.

  27. Enabling Others To Act • Strengthen others by sharing information and power and increasing their discretion and visibility. • Foster collaboration by promoting cooperative goals and building trust.

  28. Modeling The Way • Set the example for others by behaving in ways that are consistent with your stated values. • Achieve small wins that promote consistent progress and build commitment.

  29. “Are You the change you want to bring about?”Gandhi

  30. Characteristics of an Admired Leader _____ Honest _____ Imaginative _____ Independent _____ Inspiring _____ Intelligent _____ Loyal _____ Mature _____ Self-controlled _____ Straightforward _____ Supportive _____ Ambitious _____ Broad-minded _____ Caring _____ Competent _____ Cooperative _____ Courageous _____ Dependable _____ Determined _____ Fair-minded _____ Forward-looking

  31. Modeling The Way 13% Ambitious 40% Broad-minded 23% Caring 63% Competent 28% Cooperative 29% Courageous 32% Dependable 17% Determined 49% Fair-minded 75% Forward-looking 88% Honest 28% Imaginative 5% Independent 68% Inspiring 40% Intelligent 11% Loyal 13% Mature 5% Self-controlled 33% Straightforward 41% Supportive

  32. Desired Characteristics of a Leader • Honest • Forward-looking • Inspiring • Competent

  33. Source Credibility • Trustworthiness • Expertise • Dynamism

  34. Encouraging the Heart • Recognize individual contributions to the success of every project. • Celebrate team accomplishments regularly.

  35. Challenging the Process Inspiring a Shared Vision Enabling Others to Act Modeling the Way Encouraging the Heart The Five Practices of Leaders

  36. The Work Matters!

  37. People they have loved.Great work they have done.

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