Session: A04 Citrix Delivers WebSphere Portal: Over 50 Faster

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Agenda. Ramp up WebSphere Portal PerformanceBoost WebSphere Application ServerCitrix NetScaler OverviewCitrix WANScaler OverviewWeb Interface for WebSphere PortalCase StudiesQ

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Session: A04 Citrix Delivers WebSphere Portal: Over 50 Faster

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1. Session: A04 Citrix Delivers WebSphere Portal: Over 50% Faster Barry Flanagan, Citrix Technical Alliance Manager Sandy Kingdon, Citrix Systems Engineer

2. Citrix is in the business of providing application delivery infrastructure that: Accelerates application performance Improves application security and availability Reduces infrastructure cost Citrix is the leader in providing Application Delivery solutions, with: $1.1B revenue in 2006 180,000+ customers worldwide 100% of the Fortune 100 98% of the Fortune 500 99% of the Fortune Global 100 98% of Fortune Global 500 6,200+ partners in 100+ countries 3900+ employees in 35 countriesCitrix is in the business of providing application delivery infrastructure that: Accelerates application performance Improves application security and availability Reduces infrastructure cost Citrix is the leader in providing Application Delivery solutions, with: $1.1B revenue in 2006 180,000+ customers worldwide 100% of the Fortune 100 98% of the Fortune 500 99% of the Fortune Global 100 98% of Fortune Global 500 6,200+ partners in 100+ countries 3900+ employees in 35 countries

3. Agenda Ramp up WebSphere Portal Performance Boost WebSphere Application Server Citrix NetScaler Overview Citrix WANScaler Overview Web Interface for WebSphere Portal Case Studies Q&A

4. Citrix Application Delivery Infrastructure

5. Citrix Delivers WebSphere Performance Response times slashed by as much as 90% can lead to increased productivity Cut monthly costs on bandwidth for new and existing sites Reduce risks with enhanced security, greater visibility, and global load balancing

6. Ramp Up Portal Performance All routine WebSphere tasks are accelerated with the addition of Citrix NetScaler Login time reduced up to 50% Standard Portlet Load times reduced up to 44%

7. Ramp Up Portal Performance Document Preview and Save time reduced up to 50% As user’s connections get worse (remote, satellite, etc), performance remains consistently fast Previously unusable scenarios suddenly become high performance!

8. Branch Office at Data Center Speed WANScaler is designed to optimize WAN links for Branch Deployments Citrix WANScaler dramatically improved performance in all WebSphere Portal Server file download scenarios Bandwidth is more efficiently utilized, no costly upgrades WANScaler can optimize all network traffic - not just WebSphere Portal!

9. Boost WAS Performance End User Response Time for WebSphere Application Server reduced up to 70% As user’s connections get worse (remote, internet, satellite, etc), performance remains consistently fast

10. Citrix NetScaler Overview

11. Powering the World’s Most Popular Web Applications The Citrix NetScaler product line has an unparalleled customer base and has been proven in the most demanding and mission-critical environments on the planet. Because Citrix NetScaler systems are deployed in front of virtually all of the world’s most popular Internet sites, it has been estimated that up to 75% of all Internet users touch a Citrix NetScaler system on any given day. The Citrix NetScaler customer base is not limited to e-commerce websites, though. Citrix also boasts more than 3,000 successful deployments at large, Global 2000 enterprises worldwide. These deployments cover every vertical segment, including some of the best known names in the corporate world.The Citrix NetScaler product line has an unparalleled customer base and has been proven in the most demanding and mission-critical environments on the planet. Because Citrix NetScaler systems are deployed in front of virtually all of the world’s most popular Internet sites, it has been estimated that up to 75% of all Internet users touch a Citrix NetScaler system on any given day. The Citrix NetScaler customer base is not limited to e-commerce websites, though. Citrix also boasts more than 3,000 successful deployments at large, Global 2000 enterprises worldwide. These deployments cover every vertical segment, including some of the best known names in the corporate world.

12. Emerging Leadership in Enterprise Web Applications The Citrix NetScaler customer base is not limited to e-commerce websites, though. Citrix also boasts several thousand successful deployments at large, Global 2000 enterprises worldwide. These deployments cover every vertical segment, including some of the best known names in the corporate world.The Citrix NetScaler customer base is not limited to e-commerce websites, though. Citrix also boasts several thousand successful deployments at large, Global 2000 enterprises worldwide. These deployments cover every vertical segment, including some of the best known names in the corporate world.

13. Web Application Delivery Challenges So why is there such high demand for a solution that optimizes the delivery of web applications? Several recent trends have converged to create a “perfect storm” for the IT managers tasked with delivering web apps: [Click] To begin with, IT organizations are consolidating data centers to reduce costs and simplify management. This moves applications further away from end users, increasing the distance application traffic must travel before it reaches its destination. [Click] At the same time, application users are increasingly mobile, moving further away from the datacenter and accessing applications via a wider variety of devices and network connections. This exacerbates the situation, resulting in increased latency, greater packet loss and overall stability problems. [Click] To make matters worse, applications delivered over the Web use extremely “chatty” protocols like HTTP which generate a lot of back-and-forth “hand-shaking” traffic between the server and the client. Applications that may have generated a few hundred connections a day in the client-server world can now generate thousands of connections per second as a web app. The further away the user is from the datacenter, the more these round-trip transactions slow down overall response time. Emerging Web application development practices such as Ajax exacerbate this problem, since they frequently take what used to be a single request, and break it into a series of much smaller requests. The net effect is more requests on the wire. [Click] And last but not least, mission-critical web applications must be subjected to far more security policies today than ever before to ensure that confidential data is never compromised. Hackers have evolved. Attacks are no longer about defacing websites. The majority of attacks today are at the application layer and are designed to steal valuable corporate or customer information. So why is there such high demand for a solution that optimizes the delivery of web applications? Several recent trends have converged to create a “perfect storm” for the IT managers tasked with delivering web apps: [Click] To begin with, IT organizations are consolidating data centers to reduce costs and simplify management. This moves applications further away from end users, increasing the distance application traffic must travel before it reaches its destination. [Click] At the same time, application users are increasingly mobile, moving further away from the datacenter and accessing applications via a wider variety of devices and network connections. This exacerbates the situation, resulting in increased latency, greater packet loss and overall stability problems. [Click] To make matters worse, applications delivered over the Web use extremely “chatty” protocols like HTTP which generate a lot of back-and-forth “hand-shaking” traffic between the server and the client. Applications that may have generated a few hundred connections a day in the client-server world can now generate thousands of connections per second as a web app. The further away the user is from the datacenter, the more these round-trip transactions slow down overall response time. Emerging Web application development practices such as Ajax exacerbate this problem, since they frequently take what used to be a single request, and break it into a series of much smaller requests. The net effect is more requests on the wire. [Click] And last but not least, mission-critical web applications must be subjected to far more security policies today than ever before to ensure that confidential data is never compromised. Hackers have evolved. Attacks are no longer about defacing websites. The majority of attacks today are at the application layer and are designed to steal valuable corporate or customer information.

14. Solutions Must Span Two Worlds The fundamental issue in addressing these issues is that solutions must understand two different worlds. Click: Addressing applications issues requires an understanding of what the application and the user are actually trying to do. This means that the solution must be able to “see” application layer information, understand what the various application-layer vernacular, and then take action based upon this. In short, the solution needs to be user and application-aware. Click: But applications are also delivered across networks, and many of the means of addressing issues involve network elements. So the solution must have the ability to tightly integrate and interact with networking elements. In short, the solution must be network savvy. The fundamental issue in addressing these issues is that solutions must understand two different worlds. Click: Addressing applications issues requires an understanding of what the application and the user are actually trying to do. This means that the solution must be able to “see” application layer information, understand what the various application-layer vernacular, and then take action based upon this. In short, the solution needs to be user and application-aware. Click: But applications are also delivered across networks, and many of the means of addressing issues involve network elements. So the solution must have the ability to tightly integrate and interact with networking elements. In short, the solution must be network savvy.

15. Which is where Citrix NetScaler comes into play. NetScaler, and specifically the AppExpert Policy Framework span the gap between applications and their associated technologies, and the network and its associated technologies and vernacular. Click: NetScaler has full visibility into Web transaction requests and responses. Administrators can define policies – using the intuitive AppExpert Visual Policy Builder – for accelerating applications, providing application level security, etc. based upon what is going on within a specific transaction and for a given user. Click: NetScaler is also tightly integrated with the network. Administrators can define polices – again using AppExpert – based upon networking/system level information (e.g., server health, least connections, etc.) as well. NetScaler lives in both worlds, helping to bridge the gap between applications and the underlying network.Which is where Citrix NetScaler comes into play. NetScaler, and specifically the AppExpert Policy Framework span the gap between applications and their associated technologies, and the network and its associated technologies and vernacular. Click: NetScaler has full visibility into Web transaction requests and responses. Administrators can define policies – using the intuitive AppExpert Visual Policy Builder – for accelerating applications, providing application level security, etc. based upon what is going on within a specific transaction and for a given user. Click: NetScaler is also tightly integrated with the network. Administrators can define polices – again using AppExpert – based upon networking/system level information (e.g., server health, least connections, etc.) as well. NetScaler lives in both worlds, helping to bridge the gap between applications and the underlying network.

16. Accelerate End-User Performance So how do we do it? First we provide an impressive set of advanced application acceleration technologies, reducing response times for all users, regardless of their location. Advanced TCP Optimization technologies such as client keep-alive, fast ramp, windows scaling and selective acknowledgement improve the performance of the underlying network infrastructure so that applications are delivered to clients more quickly. TCP Multiplexing efficiently consolidates large numbers of incoming client requests to a much smaller number of persistent backend connections, offloading expensive TCP set-up and tear down operations from your servers. TCP Buffering intelligently buffers application server responses and delivers them to the client at the client’s speed, freeing the server to perform other tasks. AppCache delivers in-memory content caching for both static and dynamically-generated application data, reducing the time needed to run reports and serve frequently accessed content. AppCompress compresses data traveling over HTTP or any TCP-based protocol, reducing bandwidth requirements and speeding the delivery of content to end users. SSL Offload provides high performance, hardware-based acceleration, freeing up backend servers from computationally intensive encryption processing. So how do we do it? First we provide an impressive set of advanced application acceleration technologies, reducing response times for all users, regardless of their location. Advanced TCP Optimization technologies such as client keep-alive, fast ramp, windows scaling and selective acknowledgement improve the performance of the underlying network infrastructure so that applications are delivered to clients more quickly. TCP Multiplexing efficiently consolidates large numbers of incoming client requests to a much smaller number of persistent backend connections, offloading expensive TCP set-up and tear down operations from your servers. TCP Buffering intelligently buffers application server responses and delivers them to the client at the client’s speed, freeing the server to perform other tasks. AppCache delivers in-memory content caching for both static and dynamically-generated application data, reducing the time needed to run reports and serve frequently accessed content. AppCompress compresses data traveling over HTTP or any TCP-based protocol, reducing bandwidth requirements and speeding the delivery of content to end users. SSL Offload provides high performance, hardware-based acceleration, freeing up backend servers from computationally intensive encryption processing.

17. Ensure Maximum Application Availability Acceleration is provided on top of an extremely high performance traffic management system that ensures maximum application availability, even under the worst conditions. At the heart of every NetScaler system is the most powerful Load Balancing system in the industry. For more sophisticated traffic policy management requirements, our Layer 7 Content Switching capabilities guarantee that the right application data is served from the right application server to the right application client every time. In NetScaler 8.0, content switching policies can be defined based upon any information within the TCP Header or payload. This of course includes HTTP. Rewrite functionality can be used to insert, delete or make changes to content in HTTP requests or responses. The Responder Module provides content filtering and advanced redirection of user requests. Based upon business need, incoming requests can be dropped or forwarded. Or, NetScaler can respond with a custom created page, or send redirects back to the browser instructing the browser to request an alternative URL. NOTE: the difference between content switching and redirection is that in content switching NetScaler forwards requests on. In redirection, NetScaler sends a response back to the browser instructing the browser to send an alternative request. And our innovative Surge Protection capabilities maintain full application availability even during unexpected surges in client requests. Acceleration is provided on top of an extremely high performance traffic management system that ensures maximum application availability, even under the worst conditions. At the heart of every NetScaler system is the most powerful Load Balancing system in the industry. For more sophisticated traffic policy management requirements, our Layer 7 Content Switching capabilities guarantee that the right application data is served from the right application server to the right application client every time. In NetScaler 8.0, content switching policies can be defined based upon any information within the TCP Header or payload. This of course includes HTTP. Rewrite functionality can be used to insert, delete or make changes to content in HTTP requests or responses. The Responder Module provides content filtering and advanced redirection of user requests. Based upon business need, incoming requests can be dropped or forwarded. Or, NetScaler can respond with a custom created page, or send redirects back to the browser instructing the browser to request an alternative URL. NOTE: the difference between content switching and redirection is that in content switching NetScaler forwards requests on. In redirection, NetScaler sends a response back to the browser instructing the browser to send an alternative request. And our innovative Surge Protection capabilities maintain full application availability even during unexpected surges in client requests.

18. Enhance Application Security Finally, we include robust application layer protections The NetScaler Application Firewall provides application layer protections against attacks such as cross site scripting, forceful browsing, cookie poisoning and SQL injection that are used to steal valuable corporate and customer information. NetScaler includes protections against L4 and L7 denial of server (DoS) attacks The Responder Module also enhances application security by enabling granular filtering of incoming requests Finally, we include robust application layer protections The NetScaler Application Firewall provides application layer protections against attacks such as cross site scripting, forceful browsing, cookie poisoning and SQL injection that are used to steal valuable corporate and customer information. NetScaler includes protections against L4 and L7 denial of server (DoS) attacks The Responder Module also enhances application security by enabling granular filtering of incoming requests

19. The Application-layer Threat Protecting Web applications from application-layer attacks is critical for any application that contains sensitive corporate or customer information. Traditional security products like network firewalls and IPS devices are very important for network security, but they do nothing to stop web application attacks like SQL Injection, Cookie Poisoning, Cross-Site Scripting and Hidden Field Manipulation. Web attacks target weaknesses in the custom code of your web applications. Unless your web developers are security experts and write perfect code all the time, it’s easy for hackers to break right through and get access to your critical application data. The latest FBI Computer Crime Survey, in fact, reported a stunning 90% increase in web attacks last year. To make matters worse, more than 80% of web vulnerabilities were ranked as “Easy to Exploit” in the most recent Internet Security Threat Report. Government agencies around the world have also begun instituting new rules and regulations pertaining to data protection and loss notification, further enhancing the need for strong web application security protection. Protecting Web applications from application-layer attacks is critical for any application that contains sensitive corporate or customer information. Traditional security products like network firewalls and IPS devices are very important for network security, but they do nothing to stop web application attacks like SQL Injection, Cookie Poisoning, Cross-Site Scripting and Hidden Field Manipulation. Web attacks target weaknesses in the custom code of your web applications. Unless your web developers are security experts and write perfect code all the time, it’s easy for hackers to break right through and get access to your critical application data. The latest FBI Computer Crime Survey, in fact, reported a stunning 90% increase in web attacks last year. To make matters worse, more than 80% of web vulnerabilities were ranked as “Easy to Exploit” in the most recent Internet Security Threat Report. Government agencies around the world have also begun instituting new rules and regulations pertaining to data protection and loss notification, further enhancing the need for strong web application security protection.

20. NetScaler Application Firewall And that’s where the NetScaler Application Firewall module comes in. Integrated into Citrix NetScaler, it sits behind your network firewalls, in front of your important web applications, protecting them from attacks automatically with no signatures or updates required. Simply configure it once, and you’re done. It can actually be up and running in less than 30 minutes in most cases.And that’s where the NetScaler Application Firewall module comes in. Integrated into Citrix NetScaler, it sits behind your network firewalls, in front of your important web applications, protecting them from attacks automatically with no signatures or updates required. Simply configure it once, and you’re done. It can actually be up and running in less than 30 minutes in most cases.

21. EdgeSight for NetScaler Finally, EdgeSight for NetScaler transparently monitors the performance of specified web pages from the end-users perspective, providing both IT and the business a view into what the end-users’ actual experience is for specified web pages. Finally, EdgeSight for NetScaler transparently monitors the performance of specified web pages from the end-users perspective, providing both IT and the business a view into what the end-users’ actual experience is for specified web pages.

22. Enterprise Reporting & Management Citrix NetScaler solutions also provide proven, enterprise-class management and reporting capabilities. So you can have real-time performance monitoring of the application delivery infrastructure, as well as centralized configuration for all Citrix NetScaler systems. The Citrix NetScaler Dashboard presents statistics like packet rates, hit rates, CPU utilization and more…in either graphical or tabular format. Administrators can also monitor the quality of service for Citrix NetScaler features like load balancing, content switching and application acceleration. Citrix NetScaler Command Center enables centralized Configuration and Management. This feature-rich console provides device discovery, fault management, configuration management, auditing, performance and security management—all from a single, unified console. Citrix NetScaler solutions also provide proven, enterprise-class management and reporting capabilities. So you can have real-time performance monitoring of the application delivery infrastructure, as well as centralized configuration for all Citrix NetScaler systems. The Citrix NetScaler Dashboard presents statistics like packet rates, hit rates, CPU utilization and more…in either graphical or tabular format. Administrators can also monitor the quality of service for Citrix NetScaler features like load balancing, content switching and application acceleration. Citrix NetScaler Command Center enables centralized Configuration and Management. This feature-rich console provides device discovery, fault management, configuration management, auditing, performance and security management—all from a single, unified console.

23. Lets go back to the original problem, users and the applications they want. Click: First, we understand what is going on with the network Click: We then provide, via policies, the ability to manage, secure and accelerate web applications. This ultimately enables the network to bring business value to the applications Click: This business value is most directly seen by improvements in the users overall user experience. The applications run faster, they are more available and they are more secure Click: More strategically, these same policies also increase overall flexibility. NetScaler gives the network visibility into what is going on within the applications themselves. NetScaler’s inherent ability to decouple requests from responses (our patented request switching functionality) and take action (e.g., content switching or content rewrite) adds an element of loose coupling. These two capabilities used in together adds flexibility to the network, enabling the network to react more rapidly to changing application demands. This cuts the time and cost associated with change management, which can result in solutions being brought to market faster.Lets go back to the original problem, users and the applications they want. Click: First, we understand what is going on with the network Click: We then provide, via policies, the ability to manage, secure and accelerate web applications. This ultimately enables the network to bring business value to the applications Click: This business value is most directly seen by improvements in the users overall user experience. The applications run faster, they are more available and they are more secure Click: More strategically, these same policies also increase overall flexibility. NetScaler gives the network visibility into what is going on within the applications themselves. NetScaler’s inherent ability to decouple requests from responses (our patented request switching functionality) and take action (e.g., content switching or content rewrite) adds an element of loose coupling. These two capabilities used in together adds flexibility to the network, enabling the network to react more rapidly to changing application demands. This cuts the time and cost associated with change management, which can result in solutions being brought to market faster.

24. Citrix WANScaler Overview

25. Growing Importance of the Branch

26. Branch Office Challenges

27. Traditional Approaches

28. The Citrix WANScaler Solution

29. WANScaler Accelerates Apps over the WAN Adaptive TCP Flow Control Utilizes the entire the WAN pipe Mitigates TCP penalties Multi-Level Compression Applies the optimal combination of compression algorithms for the WAN speed, traffic type, and link conditions Not a “one size fits all” solution Protocol and Application Acceleration Streamlines chatty protocols for better performance CIFS, NFS, HTTP, and FTP

30. WANScaler Delivers Simplicity Simpler, smarter WAN acceleration: WANScaler provides automatic: Self-configuration Discovery of other WANScalers Dynamic performance tuning Compression Protocol Acceleration Network transparency means no tunneling, no complexity, and simple to implement Easy to Install Installation under 20 minutes RESULT ? A true plug and play appliance

31. WANScaler Benefits

32. WANScaler: Transparency

33. A Proven Globally-Deployed Solution

34. Citrix Application Delivery = Better Performance Accelerate End User Response Time for WAS and WPS by 50-90% Reduce monthly expenses for WAN Links Improve user productivity Increase Visibility into performance with Citrix EdgeSight for NetScaler Provide Comprehensive Application Level Security with Application Firewall Increase Availability with TCP Traffic Management Policies and Layer 4-7 Load Balancing

35. Web Interface for WebSphere Portal

36. IBM WebSphere Portal

37. Business Challenges Around Access Single Point of Access to Enterprise Resources Custom and Internet web content Applications Web Services Documents On Demand Access to Applications Rapid deployment of new applications Reduce costs and improve performance On Demand Access for internal/external staff On Demand Access for Partners

38. Technical Solution A solution that aggregates content and applications WebSphere Portal Citrix Presentation Server Web Interface

39. WebSphere Portal Intuitive web interface Open architecture Java Based Management WebSphere Content Non-WebSphere Content Integration tools and utilities Portlet Development Portal Customization Management

40. Citrix Presentation Server Application Deployment Leverage Existing Code Cross Platform Compatibility Central Administration Point for Applications Seamless Application Access End-to-End Security Speed of Deployment Universal Application Access Aggregates Heterogeneous Computing Environments

41. Any Device, Any Network, Any Location When applications are centralized to the data center, they stay there. They run on servers housed in the data center. When users wish to access them they request a connection and begin what’s called a “session”. Communication over the network consists of screen updates sent to the user. [advance animation] Users experience the application as if it were running on their local desktop. When users interact with the application their mouse-clicks and key strokes are sent over the internet and back to the server. [advance animation] In this case, no information is sent over the network… and all communications are encrypted. Furthermore, regardless of what platform the application was written for, it can now be accessed from any device over any connection… MS, Linux, Unix, Mac, Laptop, Desktop, PDA, Tablet… or connection… DSL, LAN, WAN, and even dial-up.When applications are centralized to the data center, they stay there. They run on servers housed in the data center. When users wish to access them they request a connection and begin what’s called a “session”. Communication over the network consists of screen updates sent to the user. [advance animation] Users experience the application as if it were running on their local desktop. When users interact with the application their mouse-clicks and key strokes are sent over the internet and back to the server. [advance animation] In this case, no information is sent over the network… and all communications are encrypted. Furthermore, regardless of what platform the application was written for, it can now be accessed from any device over any connection… MS, Linux, Unix, Mac, Laptop, Desktop, PDA, Tablet… or connection… DSL, LAN, WAN, and even dial-up.

42. Web Interface Component of Citrix Presentation Server Provides users with access to published applications through a standard web browser

43. Benefits of Web Interface Web Access Web-based Application publication Full application functionality No application rewrites Java Client Support Integration Java based components allow integration with multiple web servers Application Provisioning Application list based on user and group membership

44. Citrix and WebSphere Portal

45. Choice of Integration: Two Modes Integrated Mode Web Interface resides within the portlet application on the WebSphere Portal Server Integrates with the IBM Credential Vault Does not support with Access Gateway’s SmartAccess External Mode The portlet is a viewer to an external Web Interface installation Web Interface instance can be located anywhere Supports Access Gateway’s SmartAccess

46. Architecture – Integrated/Credential Vault Mode Credential Vault Mode Portlet orchestrates flow of authentication from IBM Credential Vault to a minimally modified JSP implementation of Web Interface Web Interface part of the Portlet Application Windows or Unix credentials only Provides single point for changing credentials No integration with Access Gateway Enterprise Credential Vault Mode Portlet orchestrates flow of authentication from IBM Credential Vault to a minimally modified JSP implementation of Web Interface Web Interface part of the Portlet Application Windows or Unix credentials only Provides single point for changing credentials No integration with Access Gateway Enterprise

47. Architecture – External/Web Site Viewer Mode Web Site Viewer Mode Same as Web Interface displayed through in-line frame Can access .Net implementation of Web Interface on separate machine or JSP implementation hosted in WebSphere Application Server Can perform Single Sign-on with Access Gateway Enterprise Web Site Viewer Mode Same as Web Interface displayed through in-line frame Can access .Net implementation of Web Interface on separate machine or JSP implementation hosted in WebSphere Application Server Can perform Single Sign-on with Access Gateway Enterprise

48. IBM WebSphere Portal

49. Case Studies

50. 50 Citrix and WebSphere Branch Transformation Banque Populaire 100+ Applications Centralized, Including the Core Banking Application Developed with WebSphere Presentation Server Installed on 130 xSeries servers ROI: Avoid 2,500 desktop refresh Central Applications Management

51. 51 W.S. Badcock “"We had a buggy client/server environment that allowed point-to-point access to applications.” – Leo Hurtado , CIO of W.S. Badcock Stores IT Challenges 320 stores scattered throughout the United States Stores were connected by different methods: dial-up, DSL and wireless All applications were client-server 75% of stores owned by dealers that wanted to keep existing infrastructure Inconsistent customer experience due to home office and stores having different methodologies

52. 52 W.S. Badcock “"We are already so far from where we started. We have a brand-new Web site, a new employee portal, and we're working on a B2B portal, all of which uses the same infrastructure. It's safe to say we are leveraging our investments.” – Leo Hurtado , CIO of W.S. Badcock Stores Results Web centric messaging technology combined with Websphere Portal and Citrix Universal presentation layer that allowed access for store employees and corporate to their existing infrastructure in a centralized manner Now have web based access to all applications without having to rewrite any of their core applications – big savings on budget Role based access to information and applications

53. Citrix Application Delivery Infrastructure

54. Additional Information and Resources Websphere Portal Business Solutions Catalog: http://catalog.lotus.com/wps/portal/portal Webspere Portal Product Information: http://www-306.ibm.com/software/genservers/portal WebSphere Portal Information Center Documentation: http://www.ibm.com/developerworks/websphere/zones/portal/proddoc.html

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