Extracting Value from SOA

1. Extracting Value from SOA Presentation Title | Date | Page 1

2. Demonstrating the ROI for SOA Presentation Title | Date | Page 2

3. What’s your ROI for SOA? Have you constructed a solid ROI Assessment for SOA? Surveys from attendees to previous webMethods SOA Masterclass Presentation Title | Date | Page 3

4. Business Case Basics … • Vo = Vn – [£ + T + W] • The Value of Opportunity = • + New Value Created • – Lifecycle Cost of Effort • – Time to Implement • – Waste & Residual Garbage Presentation Title | Date | Page 4

5. Technical Consistency Reuse of Assets Lifecycle Cost of Effort reduced Time to Implement reduced Composition Rather Than Dev Waste & Residual Garbage reduced Reuse SOA Promises ... Reduced costs • Vo = Vn – [£ +T + W] Cost Reduced Value Increased Presentation Title | Date | Page 5

6. Total Cost Total Cost “By adopting an SOA platform from webMethods, Superpartners is benefiting from the ability to re-use a number of services. We have already seen 30% – 40% re-use of interfaces and services created along with reduced maintenance costs and effort to support business change” - Gary Evans, CIO Superpartners. Development Cost ($) x App #3 App #1 App #2 App #n Time The Cost of Delivering Applications with Reuse Presentation Title | Date | Page 6

7. SOA Governance Benefits … Presentation Title | Date | Page 7

8. SOA – Additional Opportunities • Vo = Vn – [£ + T + W] – Change the balance, change the decision • Multi-channel consistency (web, call centre, mobile ….) • Assist the move to process centric operations => BPMS + SOA • Better context for business users • Eliminate duplicate applications/Enable application replacement • Customer bonding Presentation Title | Date | Page 8

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10. Improved Information Access ISSUE: Accurate Inventory Data Nissan Europe achieved integrated SOA-based supply chain via a cost-effective multiphase modernization process, and contributed to anoverall vehicle inventory reduction of almost 35% within 3 years. Presentation Title | Date | Page 10

11. Rapid application delivery Flexible platform for delivering on competitive improvements made in field service capabilities The end result – Significant improvement in customer satisfaction and productivity improvement for FSRs Delivering Business Improvement To Cox Presentation Title | Date | Page 11

12. Learning from Success in Multiple Industries Telecom Financial Services Solution Focus Business Process Management Service Oriented Architecture High Tech Government Proven Methodology Presentation Title | Date | Page 12

13. SOA and BPM Presentation Title | Date | Page 13

14. Process Analytics & Monitoring (BAM) Automated decision-making Business Rules Automation & Coordination Composite Application Framework (CAF) Real time visibility $ Analytics What If? Process Execution Leave & Layer Process Simulation Codeless Development & Productive Workspaces Process Modeling & Design SOA & Integration Collaboration, concensus BPM Technology: The Catalyst Presentation Title | Date | Page 14

15. Delivering BPM requires access to services Becoming dependent on a service • Where are they? • How to find the right one? • Is it the right one to use? • Will it meet my projected usage? • Will it it be stable? • Will it be impacted by other consumers? • Can I trust it? Creating re-usable services • Services need constructing/exposing • Business programme gives visibility to future consumers and needs Presentation Title | Date | Page 15

16. The value of BPM and SOA Both SOA and BPM have strategic value to an enterprise • But together they provide a more holistic approach to development and operational management Both focus on a business value proposition and focus on a business oriented view into their respective worlds Both create new opportunities for business: • Example: 3 week concept to retirement • Business cannot waste time in requirements documents, specifications, etc • Losing 1 day to get into production is 5% of overall revenue • IT must not be in the delivery process • IT must have the governance framework in place to assure success • Operations must have the governance controls to assure production responsiveness Presentation Title | Date | Page 16

17. Agility and flexibility Presentation Title | Date | Page 17

18. A service-based approach enables an environment in which system value can be readily understood by the business . Value visibility 4 A service-based approach enables an environment in which IT capabilities can beeasily understood and specified by business analysts 3 Comprehensibility End-to-end management of the service lifecycle which “joins up” activities from design to operation Reusability A development lifecycle that promotes reuse of services An architecture approach that promotes service designs which are business-meaningful Flexibility 2 A service-based approach creates software assets which can be reused across projects, making systems cheaper and lower-risk to build 1 A service-based approach creates modular systems which are easier and quicker to change SOA business value Beyond system flexibility to processes and relationships. I N C R E A S I N G V A L U E Presentation Title | Date | Page 18