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BALDRIGE CRITERIA 2009

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REVIEW. BALDRIGE CRITERIA 2009. Organizational Profile. Profil Organisasional adalah suatu gambaran ringkas Organisasi Anda , Pengaruh - Pengaruh KUNCI terhadap BAGAIMANA cara beroperasi , dan Tantangan-Tantangan KUNCI yang Anda hadapi. Organizational Profile. Item. P.1

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Presentation Transcript
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REVIEW

BALDRIGE CRITERIA

2009

organizational profile
Organizational Profile

ProfilOrganisasionaladalahsuatugambaranringkasOrganisasiAnda, Pengaruh - Pengaruh KUNCI terhadap BAGAIMANA caraberoperasi, danTantangan-Tantangan KUNCI yang Andahadapi.

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Organizational Profile

Item

P.1

Organizational Description

P.2

Organizational Situation

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P.1 a.Organizational Environment

P.1 b.Organizational Relationships

5 Subparts: 13 Qs

4 Subparts: 10 Qs

Item

P.1 Organizational Description

Area

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P.2 a.Competitive Environment

P.2 c.PERFORMANCE Improvement System

P.2 b.STRATEGIC CONTEXT

1 Subparts: 2 Qs

3 Subparts: 8 Qs

1 Subparts: 1 Qs

Item

P.2 Organizational Situation

Area

category 7 result 450 points
CATEGORY 7Result (450 points)
  • Kategori HASIL Bisnis menguji KINERJA organisasi dan perbaikan semua bidang KUNCI – hasil (outcomes) produk dan layanan, hasil fokus kepada PELANGGAN, hasil finansial dan pasar, hasil fokus kepada TENAGA KERJA, hasil EFEKTIVITAS PROSES, dan hasil kepemimpinan.
  • LEVEL KINERJA diuji perbandingannya dengan kompetitor dan organisasi lain yang menyediakan produk dan layanan sama.
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7.1Product Outcomes

7.2 Customer-Focused

Outcomes

7.3 Financial and

Market Outcomes

1 Subparts: 2 Qs

2 Subparts: 4 Qs

2 Subparts: 2 Qs

7 Results450

Category

ItemArea

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7.4 Workforce-Focused Outcomes

7.5 Process Effectiveness

Outcomes

7.6 Leadership Outcomes

2 Subparts: 2 Qs

3 Subparts: 4 Qs

5 Subparts: 6 Qs

7 Results450

Category

Item

Area

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